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  • Optical drive did Not migrate with 20H2 update

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Optical drive did Not migrate with 20H2 update

    • This topic has 2 replies, 2 voices, and was last updated 1 month ago.
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      • #2365176
        Linda2019
        AskWoody Plus

        I recently updated to 20H2.  I am Unable to burn DVDs now.  I checked the drive.. and events .. and it didn’t migrate with the 20H2 update.   But, I can play prerecord music dvds from the optical drive.

         

        I googled the problem and I saw a number of people with the same problem .  Does any one know if there is a patch in the works from Microsoft?

         

        I can’t go back to 2004… even though it’s less than 10 days from.update because the computer did a cleaning .. and the files (maybe in windows.old?) must have been erased.

         

        I tried to do a system restore … it didn’t work.

        I did a sfc /scannow and a checkdisk… no problems detected.

        Yet… in the “uninstall an update ” screen I see that I can uninstall “feature update to windows 10 20H2 via enablement lack age (kb4562830).

         

        Would it be safe to do this? Uninstall from there?  Would it bring back my 2004 system files?

      • #2365439
        EP
        AskWoody_MVP

        uninstalling the kb4562830 update will change your Win10 version from 20H2 to 2004 (you have to restart the computer after removing that update)

        what kind of program are you using to burn/create DVDs?

        • #2366564
          Linda2019
          AskWoody Plus

          Hello – I couldn’t go back to 2004 as the Dell SupportAssist program cleaned my system.

          I tried to do a system  startup repair – to no avail.

          I started a new thread with new information.

          How I came to find out I couldn’t use the Optical Drive – was after upgrading to 20H2, I couldn’t create a Repair Disc.  The drive couldn’t read the blank DVD.  The only way to burn a blank RW DVD now is to use Windows Media Player – then delete what I burned and then got to use it do a Repair Disc.

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