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  • Outlook 2010 – reading pane problems

    Posted on ScotchJohn Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Office 2010 and earlier for PC Outlook 2010 – reading pane problems

    This topic contains 3 replies, has 2 voices, and was last updated by  ScotchJohn 3 days, 7 hours ago.

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    • #2001168 Reply

      ScotchJohn
      AskWoody Plus

      Lately, I have found a new problem with Outlook 2010.  Certain messages, and I cannot yet discern any pattern, do not display in the Reading Pane.  It affects both text messages and those with HTML content.  The latter may be viewed by clicking on the option to view the message in a browser, but the browser is IE11 (this is Outlook 2010!)

      The only solution that I have found is to move the message out of the account Inbox to a storage folder.  There, the message, text or HTML, displays just fine.

      Does anyone know what’s happening?  Could I re-install Office 2010, with the years of updates that would involve?

      Dell E5570 Latitude, Intel Core i5 6440@2.60 GHz, 8.00 GB - Win 10 Pro

    • #2001216 Reply

      b
      AskWoody Plus

      Two suggestions before repair/re-install:

      1) Try starting Outlook in “safe mode” (without any add-ins) by pressing Ctrl as you click the icon. (Some add-ins such as ShareFile have previously caused similar issues.)

      2) Try re-setting the view for your Inbox by using View, Current view, Reset view.

      Knuckle dragger Cannon fodder Chump Daft glutton Idiot Crazy/Ignorant Toxic drinker Blockhead Unwashed mass Seeker/Sucker "Ancient/Obsolete" (Group ASAP) Win10 v.1909

      1 user thanked author for this post.
    • #2001414 Reply

      ScotchJohn
      AskWoody Plus

      b – thanks for your reply.  I’ve tried your “reset” suggestion, and will continue as normal.

      The trouble is that I may just not notice that the View problems that I described have disappeared, but I shall try to remember to post back here with my experiences.

      Again, thanks.

      Dell E5570 Latitude, Intel Core i5 6440@2.60 GHz, 8.00 GB - Win 10 Pro

      1 user thanked author for this post.
      b
    • #2003269 Reply

      ScotchJohn
      AskWoody Plus

      Update – thanks “b” for your suggestions.  I tried both of your suggestions, but the occurrence of this problem/annoyance was so random that I couldn’t be sure whether I had solved it or not.

      Now I have done a repair on Outlook 2010, and . . . fingers crossed.  We’ll see what happens.

      Dell E5570 Latitude, Intel Core i5 6440@2.60 GHz, 8.00 GB - Win 10 Pro

      1 user thanked author for this post.
      b

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