News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • Outlook 2016 & Default Web Browser

    Posted on Kathy Stevens Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Office 2016 for PC Outlook 2016 & Default Web Browser

    Viewing 7 reply threads
    • Author
      Posts
      • #2231912 Reply
        Kathy Stevens
        AskWoody Plus

        I am using Outlook 2016 for some of my email accounts. When I open some messages I get the following instruction, “If there are problems with how this message is displayed, click here to view it in a web browser.”

        When I click on the instruction the email message opens in Internet Explorer 11.

        How can I change Outlook’s default browser to Firefox?

      • #2231949 Reply
        b
        AskWoody Plus

        Sorry to say, but I don’t think it’s possible. The “click here” in Outlook opens as an .MHT file.

        There used to be a couple of add-ons (UnMHT, MAFF) which would allow Firefox to open an MHT file, but these are no longer available.

        It’s currently an extremely poor part of the Office and Windows combination as old Edge and new Edge are also unable to open the MHT temporary file which Outlook creates to “view in web browser”.

        I believe the only alternatives to IE11 (which Microsoft says we shouldn’t use) are Chrome or Word.

        Windows 10 Pro Version 2004: Group ASAP (Pioneer/Chump)

        1 user thanked author for this post.
        • #2231965 Reply
          Kathy Stevens
          AskWoody Plus

          Any thoughts as to how to open in Chrome or Word.

          • #2231967 Reply
            b
            AskWoody Plus

            Start, Settings, Apps, Default apps, Choose default apps by filetype, .mht (MHT File), click Internet Explorer, Choose an app, Chrome or Word.

            (Works for me from Outlook with Word; I don’t have Chrome to test but I think it’s just the same.)

            Windows 10 Pro Version 2004: Group ASAP (Pioneer/Chump)

            1 user thanked author for this post.
            • #2232131 Reply
              Kathy Stevens
              AskWoody Plus

              I clicked through Start, Settings, Apps, Default apps, Choose default apps by filetype, .mht (MHT File), click Internet Explorer, Choose an app, Chrome or Word.

              When I get to “Chose an app” the only option is Internet Explorer.

              I am using Windows 10, Version 1903, OS build 18362.760, installed on 12-23-2019 and Outlook 2016 MSO (16.0.12624.20278) 32-bit

              • #2232196 Reply
                b
                AskWoody Plus

                Did you click on Internet Explorer there?

                Windows 10 Pro Version 2004: Group ASAP (Pioneer/Chump)

                1 user thanked author for this post.
              • #2232349 Reply
                Kathy Stevens
                AskWoody Plus

                Yes, I clicked on Internet Explorer and “Choose an App” came up but the only option was Internet Explorer.

                 

      • #2232006 Reply
        Bundaburra
        AskWoody Plus

        I tried it, and sure enough, the email opened in IE11, even though Firefox is my default browser.  The only other choices offered for .mht files  in “default apps by filetype” were Chrome (which I don’t have) or Word.  So I found a .mht file, right-clicked, selected “Open with” and set it to always open with Firefox.  Back to the email, selected “open in a web browser”, and Firefox started, but said it could not find the temporary .mht file and did nothing.

        I never need to view an email in a web browser, but if I do, I guess it’s back to IE11 (or Word, which works, but of course is not a “web browser”).  Seems like MS has its hooks into Outlook, IE11 and Word, but will not accept a “foreigner” such as Firefox.

        Windows 10 Pro 64 bit 2004

        • This reply was modified 1 month, 3 weeks ago by Bundaburra.
        1 user thanked author for this post.
      • #2232053 Reply
        Alex5723
        AskWoody Plus

        I tried it, and sure enough, the email opened in IE11, even though Firefox is my default browser.  The only other choices offered for .mht files  in “default apps by filetype” were Chrome (which I don’t have) or Word.  So I found a .mht file, right-clicked, selected “Open with” and set it to always open with Firefox.  Back to the email, selected “open in a web browser”, and Firefox started, but said it could not find the temporary .mht file and did nothing.

        …FF had to be able to read mht files so you have to download an extension such as unmht or an mht archive extension.

        https://support.mozilla.org/en-US/questions/1152263

      • #2232062 Reply
        Bundaburra
        AskWoody Plus

        That support article does not address the problem.  It talks about how to get Firefox to open links within emails, thus the heading “have Outlook 2016 use Firefox to open links contained in emails”.  That is not the problem;  I have no issue with links being opened by Firefox.

        The problem is where, at the top of an email, it says something like “if there are problems with how this email is displayed, click here to view it in a web browser”.  This is NOT the same as opening a link within an email.

        On the unmht page it says “This add-on is not compatible with your version of Firefox”.

        Windows 10 Pro 64 bit 2004

      • #2232068 Reply
        Alex5723
        AskWoody Plus

        On the unmht page it says “This add-on is not compatible with your version of Firefox”.

        The solution stands but you have to deactivate Firefox’s Multiprocess

        https://support.mozilla.org/en-US/questions/1159129

        • This reply was modified 1 month, 3 weeks ago by Alex5723.
        • #2232108 Reply
          b
          AskWoody Plus

          …FF had to be able to read mht files so you have to download an extension such as unmht or an mht archive extension.

          Are either of those add-ons available for versions of Firefox released in the last 2.5 years?

          Windows 10 Pro Version 2004: Group ASAP (Pioneer/Chump)

      • #2232305 Reply
        Bundaburra
        AskWoody Plus

        It’s of no consequence.  I don’t want to deactivate the Multiprocess, and if I need to view an email in a “browser” (which so far is never), I am happy to let it use Word, being (probably) a bit more secure than IE11.

        Windows 10 Pro 64 bit 2004

      • #2260611 Reply
        Cijan
        AskWoody Plus

        Windows 10 Home v 1909. Office 2016 for Home and Business. Default Web Browser – Firefox, latest version.

        Well, this is interesting. I have had the problem of the odd link within an Outlook email opening in IE11, and I just assumed that the source created their links in some ancient format. Most links opened with my default/Firefox browser.

        I NEVER had a problem with the “If there are problems with how this message is displayed, click here to view it in a web browser”, opening in IE11 until today! It used to always open with Firefox.

        What’s different? I just updated Office 2016 (ashamed to say I’d not updated for a long time), from version 11601.20144 to 12730.20250.

        Just adding this … i wonder why Internet Explorer doesn’t show up in the Apps and Features list? Nor is it available from the Start Menu! If it doesn’t exist there, where is it and why is it being used?

        If I go to the .mht file type to set the default, like the other users reported, I get a choice of Internet Explorer or go to the Microsoft Store for an app. That hasn’t changed. it’s become more of an issue now that Office has been updated.

        • This reply was modified 3 weeks, 6 days ago by Cijan.
        • #2260615 Reply
          b
          AskWoody Plus

          I don’t think anything changed in Office about Outlook’s “view it in a web browser”.

          Perhaps you used to have a Firefox extension which could open .MHT files?

          Windows 10 Pro Version 2004: Group ASAP (Pioneer/Chump)

          • #2260620 Reply
            Cijan
            AskWoody Plus

            Nope, when I looked into the odd link opening incorrectly in IE, I researched the FF extensions for .mht but they had already been made available. I just lived with the odd link, but never had the ‘view in browser’ issue until now.

    Viewing 7 reply threads

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: Outlook 2016 & Default Web Browser

    You can use BBCodes to format your content.
    Your account can't use Advanced BBCodes, they will be stripped before saving.