News, tips, advice, support for Windows, Office, PCs & more. Tech help. No bull. We're community supported by donations from our Plus Members, and proud of it
Home icon Home icon Home icon Email icon RSS icon
  • Outlook 365 email view in browser opens IE11

    Posted on libxstitch Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Office 365 and Click-to-Run Outlook 365 email view in browser opens IE11

    • This topic has 4 replies, 4 voices, and was last updated 5 months ago by anonymous.
    Viewing 4 reply threads
    • Author
      Posts
      • #1794190 Reply
        libxstitch
        AskWoody Plus

        I use Outlook 365 to view my emails locally. Most of the time I can view graphics in the emails with no problems. However, today, I have received a series of emails from Zinio support, and the graphics do not display, even after clicking to download pictures. What is puzzling is that the graphics do show correctly if I use email on my smartphone (Android), or view it at my ISP.

        In Outlook, I tried clicking on “…view it in a web browser”. That did display the email with graphics – but it used Internet Explorer 11! Why the heck THAT browser (#$%!!), not Microsoft Edge, or even better – the one that is designated as my default browser (Firefox) in Windows Settings?

        Can I configure Outlook to use something other than IE11? How?

      • #1804103 Reply
        Lugh
        AskWoody_MVP

        “…view it in a web browser”. That did display the email with graphics – but it used Internet Explorer 11

        I just tried that, and it opened the email in my default browser Opera.
        ETA: I have IE 11 installed, and use it occasionally.

        Can I configure Outlook to use something other than IE11?

        I had a look thru the settings and didn’t see anything about browser selection.

        Lugh.
        ~
        Alienware Aurora R6; Win10 Home x64 1803; Office 365 x32
        i7-7700; GeForce GTX 1060; 16GB DDR4 2400; 1TB SSD, 256GB SSD, 4TB HD

        • This reply was modified 1 year, 5 months ago by Lugh.
      • #2138284 Reply
        MHCLV941
        AskWoody Plus

        I would really like to know how to change the “view in browser” in Outlook from IE11 to anything else, even Chredge.  Based on Google results, there are a lot of folks who have the same question.  Once you get past the responses that talk about changing the default browser (which has no effect here), you find that this seems to be impossible.

        “Impossible” is something of a null word in computers – it usually means the solution is too hard, too expensive or both.  In this case, however, it does seem to be the case.

        What’s amazing in that, despite Microsoft’s own admission of IE’s shortcomings, it has not addressed this.

        1 user thanked author for this post.
        b
      • #2138296 Reply
        Alex5723
        AskWoody Plus

        it usually means the solution is too hard, too expensive or both.  In this case, however, it does seem to be the case.

        The solution is to associate .mhtml and ..mhtm file types with Chrome/Firefox…

        https://answers.microsoft.com/en-us/msoffice/forum/all/view-in-browser-opens-wrong-browser/c5f3aaae-efb0-4b99-b15d-fd22d7a11dfd

        https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/how-do-i-change-the-default-browser-used-by/d35334ba-a006-462d-b7ca-76a7ab93effe

      • #2274941 Reply
        anonymous
        Guest

        This is still a problem and obviously cannot be fixed because Edge doesn’t support .mht or .mhtml files.  So the only option is to have Outlook open IE when you click on “View In Browser”

        • #2307149 Reply
          anonymous
          Guest

          Open the Microsoft Store app and look for MHT Viewer and install it. Go to settings and search for file associations. When that comes up, look for MHTML and MHTM and you should now have the option to change from IE11 to MHT Viewer. Next time you try the “View in Browser” it will open in MHT Viewer.

    Viewing 4 reply threads

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: Outlook 365 email view in browser opens IE11

    You can use BBCodes to format your content.
    Your account can't use Advanced BBCodes, they will be stripped before saving.