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  • Outlook 365 fonts suddenly too large

    Posted on WShollis1818 Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Office 365 and Click-to-Run Outlook 365 fonts suddenly too large

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      • #2260789 Reply
        WShollis1818
        AskWoody Plus

        I use win 10 with office 365. I use outlook 365 for email..
        Two days ago, three things happened at once.

        1. font in outgoing emails is way too large.

        2. in ribbon, ‘view’ no longer has the sort function.

        3 . in outlook, there are three panes; one is names of accounts, next is list of email and third is actual email which is selected. Until two days ago, there was a small search box at top of column/pane with list of email. Now there is no search box. There is a drop down menu to sort[like what is now missing in ribbon, as mentioned in question 2.

        My windows 10 is 1909[build 18363.778]

        Any ideas? help

        Edit to remove HTML. Please use the “Text” tab in the entry box when you copy/paste

      • #2260801 Reply
        WShollis1818
        AskWoody Plus

        Again, I am sorry about gobbledegoop. there was a note to remove HTML by using ‘text’ rather than ‘visual’ when I copy the question.

        I will do that next time.

         

      • #2260815 Reply
        b
        AskWoody Plus

        Sort has moved to where search was, because Search has moved to the title bar:

        Search in Outlook puts your results on top

        The font size for outgoing messages can be set at File, Options, Mail, Compose messages, Stationery and Fonts (separately for New and Reply).

        P.S. For a Microsoft 365 question, your Office Version and Build number from File, Office Account, About is more relevant than your Windows 10 Version and Build numbers.

      • #2261023 Reply
        WShollis1818
        AskWoody Plus

        Sorry, I did not know how to find the Office 365 info..

        Thank you for that. my version seems to be=MSO [16.0.12730.20144]  It seems I can’t copy and paste the office info from that page.

        1. RE. size of Fonts. I have the size set up to be 14 pt. in that section. BUT in last 3-4 days, it shows up as about one inch tall letters. I don’t know why this has happened.

        Looking at the page you sent, it does not look like my issue is solved.

        2. The picture on that page shows: ‘view’ listed on top line of window, just under the blue line.

         

        3. The page also shows a search box above the list of emails. That search box is what is missing in part 3 of my question.

        I appreciate your help, but I don’t think you have solved the issues.

        They all appeared at about the same time.

        • #2261026 Reply
          b
          AskWoody Plus

          Looking at the page you sent, it does not look like my issue is solved.

          2. The picture on that page shows: ‘view’ listed on top line of window, just under the blue line.

          Do you not have a View tab in the ribbon at all?

          3. The page also shows a search box above the list of emails. That search box is what is missing in part 3 of my question.

          I appreciate your help, but I don’t think you have solved the issues.

          The first screenshot on that page shows how things used to be, because it’s demonstrating Coming Soon switched off (at top right, under the Close X).

          The second and third screenshots how how things should look now, with Search on the title bar (just after the Quick Access Toolbar) and Sort options just above the list of emails.

          Is there any particular function you can’t perform?

      • #2261050 Reply
        WShollis1818
        AskWoody Plus

        Sorry. You are right. i do have ‘view’ on ribbon, it is just that the sort function is not there.

        I guess ms has changed it to have it at top of pane with list of emails. It says ‘By Date’

        and you are right the Search function is no longer at top of list of emails, but is at top of entire ‘outlook page.

        They must have changed when MS sent a new build.

        Now having found the ‘about’ in Office, I showed you the build Number as

        MSO [16.0.12730.20144]    When I found this page https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date  it shows updates ending in 20152,. This is in monthly updates. I guess I need to get newest update.

        So both of those problems are not problem but FEATURES. I hate when windows and office do these thing. Especially if ms does not tell you

        I will have to update office.

        Going back to the ‘too large’ font; when I sent myself an email, actual email shows proper size of font.But when writing it, is when it shows as about an inch high font.

        Any idea how to fix that. It is disturbing to only be able to write a few words before the apge is full.

        I am glad it does not send the large font.

        Again, thank you.

      • #2261056 Reply
        WShollis1818
        AskWoody Plus

        I did try to update office. It seemed to try, but stayed at the one ending in ..44

        No idea why?

      • #2261229 Reply
        b
        AskWoody Plus

        Now having found the ‘about’ in Office, I showed you the build Number as

        MSO [16.0.12730.20144] When I found this page https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date it shows updates ending in 20152,. This is in monthly updates. I guess I need to get newest update.

        I can’t find either Build 12730.20144 or Build 12730.20152 in the release history.

        So both of those problems are not problem but FEATURES. I hate when windows and office do these thing. Especially if ms does not tell you

        I will have to update office.

        Moving the Search box to the title bar was not well announced and is not very popular:

        The new Outlook search in the title bar is disconnected from the content it searches

        Going back to the ‘too large’ font; when I sent myself an email, actual email shows proper size of font. But when writing it, is when it shows as about an inch high font.

        Any idea how to fix that. It is disturbing to only be able to write a few words before the page is full.

        I am glad it does not send the large font.

        Again, thank you.

        In the New Message window, click the Format Text tab, then the Zoom icon at the right end of the ribbon; reset Zoom While Composing to 100%. If that is set at 110% to 500% then text will appear larger for subsequent messages until reset. And Ctrl + mouse scroll wheel can do the same zoom up/down, so it’s possible to set a large size inadvertently.

      • #2261401 Reply
        WShollis1818
        AskWoody Plus

        Hi, That was great, about the font.
        in the message, it was set fro 428%. Great. thanks.

        Re: the build, I went to outlook/file/office account/about outlook
        the entire line says  “Microsoft Outlook for Microsoft 365 MSO [16.0.12730.20144] 32-bit”
        I don’t know, but I guess it doesn’t matter that the version I have is not listed in

        https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date

        I really appreciate the help about the search and the font.

        Thanks

        That is where I saw a build in May that ended in

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