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  • outlook.com popup

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      • #2213375
        taftbaby
        AskWoody Plus

        I have probably posted this in the wrong forum, if so, please direct where I should post . Thank you! I have a hotmail account which is now outlook.com. When I sign-in and the inbox comes up, there is a “popup” that says “Get outlook on your phone for free” enter your phone number and we will send a link to download the app. You cannot scroll. It is like an ad. The only way to get rid of it is to then click on one of my emails. It will be gone until you sign in again. Is there any way to stop this popup from showing? Or is this a new microsoft thing? Thanks for any help!

      • #2213539
        b
        AskWoody MVP

        I think you’re stuck with it:

        “Get Outlook on your phone for free” ad when I boot up Outlook.live on PC

        Isn’t clicking on an email what you were going to do anyway?

        Windows 10 Pro version 21H1 build 19043.1081 + Microsoft 365 (group ASAP)

        • #2223501
          taftbaby
          AskWoody Plus

          That is not the problem.  Why is there an outlook ad that cannot be removed without clicking on an email? Of course I will be clicking open an email but I have it set up to open with my emails, not some ad pushed by outlook. More big brother crud!!!

          • #2223507
            b
            AskWoody MVP

            I use Outlook.com and never see that. Do you have an ad-blocker in your browser?

            Windows 10 Pro version 21H1 build 19043.1081 + Microsoft 365 (group ASAP)

            • #2223831
              taftbaby
              AskWoody Plus

              Yes. I have an ad blocker that works for gmail and outlook, but it does not block this. No header info, cannot scroll. Only way to not see it is click on an email. It is no big deal, just irritating! Thanks for your interest!

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