• Outlook debug (OLK 2002 SP2)


    (Edited by Leif to make link live – see the quick guide)

    In Outlook at Tools|Options|Other|Advanced Options is this parm: Enable mail logging (troubleshooting). According to http://support.microsoft.com/default.aspx?scid=kb;en;300479%5B/url%5D, turning the option on should produce a log in C:Documents and SettingsLocal SettingstempOPMLOG.LOG. But after turning this on/off, I can’t find any hint of this log file anywhere on my system. Can someone else please check on their Win2k system and verify that a log file does get created?

    Why do I want this file? I use a spam filter program that works as a proxy. Since Win2K SP3 or the install of Outlook 2003, I have had nothing but problems with this application. With the proxy enabled, MOST of the time, it doesn’t work. Mail does not get downloaded to the spam program. If I turn the proxy connection off, then all mail comes through into Outlook. All the author can suggest is to keep increasing the timeout setting in Outllok (which is now up to 5 minutes). The program worked fine on Outlook 2000/Win2k SP2. The author of the program doesn’t really have a clue as to what the problem is or how to shoot it (aside: if you can’t get to the bottom of any problem, then maybe you shouldn’t be writing code in the first place). Any one have any ideas or suggestions?

    Viewing 1 reply thread
    • #639241

      What is the spam filter program you are using?

    • #639438

      > aside: if you can’t get to the bottom of any problem, then maybe you shouldn’t be writing code in the first place

      So much for the software industry! laugh

      But seriously, using a proxy to retrieve POP mail is the way that almost all antivirus mail scanners work. If there were something about Outlook 2002 and local mail scanners, it would be all over this board. Windows 2000 SP3 patch, on the other hand, hasn’t had the same amount of time to shake out. Are there any new features of SP3 that could be relevant? Maybe there’s a security-related reason that the proxy isn’t working properly? Anything in your event logs?

      Microsoft Knowledge Base Article 321295 – Release Notes for Windows 2000 Service Pack 3

      • #639444

        For the record, the program is Spam Weasel From http://www.mailgate.com.

        The only unusual message in the event logs is:

        The following boot-start or system-start driver(s) failed to load:

        Don’t know what this is. Doubt it is germane to this problem.

        Maybe this is just a message that it is time for my 6 month OS rebuild {g]. Thinking of upgrading to XP Pro in next 2 weeks….

        • #641152

          I found the OPMLOG file. It is in the temp folder. The problem was that I was running a RAM drive with temp on there and the windows search function was only searching local hard drives.

    Viewing 1 reply thread
    Reply To: Outlook debug (OLK 2002 SP2)

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information: