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  • Outlook is forgetting passwords

    Posted on WSHellohello Comment on the AskWoody Lounge
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      • #2287757 Reply
        WSHellohello
        AskWoody Plus

        Since several Windows 10 updates (Late July and August) Outlook is ‘forgetting’ passwords.

        I have run a fixit offered by MSoft, which created a new profile, without any change.

        On your advice I have (belatedly!)  delayed any future updates.

         

      • #2287764 Reply
        PKCano
        Da Boss

        What version of Win10 are you running? 1809? 1903? 1909? 2004?
        What version of Outlook are you running? Is is the persistent versin? Click-2-Run? Office/Microsoft 365?
        What were the last updates you got for Windows? Office?

      • #2287775 Reply
        joep517
        AskWoody MVP

        In my experience, when Outlook starts forgetting passwords it is often a server problem.

        Who is your email provider?

        Can you access your email via a browser?

        --Joe

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