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  • outlook-live-com-not-showing-external-images-in-messages

    Home » Forums » AskWoody support » Questions: Browsers and desktop software » Updates for browsers, apps and add-ins » outlook-live-com-not-showing-external-images-in-messages

    • This topic has 6 replies, 3 voices, and was last updated 1 month ago.
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    #2391092

    Within the last few days, images in outlook live stopped automatically opening in the MS emails in all browsers for me. No impact to gmail. Any ideas ? silence mostly from MS.

    Same situation using classic outlook.

    More info link below.

    JW

     

    https://techcommunity.microsoft.com/t5/outlook/outlook-live-com-not-showing-external-images-in-messages/m-p/2763629

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    • #2391105

      It’s certainly a very widespread issue with Outlook.COM over the last week, and the only workaround is Settings, Conversation view, Newest on top (or Settings, View all Outlook settings, Mail, Layout, Message organization, Show email grouped by conversation).

      I don’t understand why this should solve it, but it seems to work for everyone (including me just now).

      I don’t have any issue with images in Outlook 365, where such a problem seems to be much rarer.

      Windows 10 Pro version 21H2 build 19044.1320 + Microsoft 365 (group ASAP)

      2 users thanked author for this post.
      • #2391176

        b,

        Thanks for the tip on the work around on this. It has bugged my wife and myself for about 2 weeks. FINALLY got it fixed.

        Dave

        1 user thanked author for this post.
        b
      • #2391422

        Thank you so much.  I’ve been searching for a solution since last week.

      • #2391439

        Thank you for the suggestion. It resolved my issue of not being able to load pictures. Muchas gracias.

    • #2391486

      As a workaround I downloaded from the Microsoft Store the Mail and Calendar App for PC. It does not have this problem, and you can use to access your emails and calendar.

      https://www.microsoft.com/en-us/p/mail-and-calendar/9wzdncrfhvqm?activetab=pivot:overviewtab

    • #2391770

      The issue of images not being displayed in messages at Outlook.COM should now be fixed for most users (even without the “Conversation view” workaround):

      Outlook.COM-images-fixed

      https://portal.office.com/ServiceStatus

      Windows 10 Pro version 21H2 build 19044.1320 + Microsoft 365 (group ASAP)

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