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  • Outlook makes new folders

    Posted on WSstewartosborne Comment on the AskWoody Lounge


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      • #2285738 Reply
        AskWoody Plus

        I am using 365 on a standalone and a laptop.

        I have a numer of Quick Steps to send mails to other folders. They mostly work but often a new folder is made with a number after it. E.g. some mails are sent to “Folder” but others are sent to a new folder “Folder 1” or “Folder 48” or folder “Folder 856”.

        Does anyway know why and how to stop it?

      • #2285813 Reply
        Paul T
        AskWoody MVP

        Can we have more information about the Quick Steps you have set up to transfer the emails?

        cheers, Paul

      • #2286161 Reply


        A little complicated as I am using Dutch as the language in Outlook, but I have defined Quick steps to send a mail that arrives in my Outlook Inbox to be sent to a folder under my Gmail account which is also defined in Outlook.

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