• Outlook Not Updating / News and Interests Not Working

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    Outlook stopped updating and News and Interests stopped working at the same time.  Tried restarting and also tried SFC /Scannow.  This has occurred several times where both applications were not working.  The only solution was to use System Restore.  Has this happened to anyone else?  Any idea what could be causing the problem?


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    • #2531097

      It broke again?

      Okay so what ELSE is installed?  go through your list of security software, add ins, desktop customizations?

      It annoyingly is there for me all the time.

      Is the ISP having issues?

      Router failing?

      Susan Bradley Patch Lady

      • #2531139

        Security software is Windows Defender.  Did not notice any issues with ISP or router.  Before SR, turned News and Interests off and on, no change.  In the past, sometimes Windows Spotlight would not change but Outlook were still updating.  Only fix then was SR.  Could all three issues be related to MS Edge?

    • #2531177

      It is highly unlikely to be Edge.

      Have you checked Task Manager to see what is running when the problem occurs?

      Have you checked the Event Logs for errors?



      • #2531288

        Checked both and could not see anything that was causing the problem.  What I thought was unusual was that Windows Outlook (Actually Microsoft 365) and News and Interests were not updating.  Trying to figure what the too applications have in common.

        • #2531429

          Does anyone know of a tech website I could post this problem to where they could help me troubleshoot?  I am sure there must be an answer to why both of these (Outlook) and (News and Interests) will not update.  The only remedy I have is to System Restore.  I would rather figure out what is causing the problem.  Suggestions?  Or am I not posting in the right place at AW?  Thanks.

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