News, tips, advice, support for Windows, Office, PCs & more
Home icon Home icon Home icon Email icon RSS icon

We're community supported and proud of it!

  • Outlook picks wrong email address for Reply and Forward.

    Home Forums AskWoody support Microsoft Office by version Office 2016 for PC Outlook picks wrong email address for Reply and Forward.

    Viewing 5 reply threads
    • Author
      Posts
      • #2350475
        Gordski
        AskWoody Plus

        Hi,

        Does anyone know why and how to fix Outlook 2016 when it continually chooses the same wrong email address for Reply to and Forward of, a received email?

        Thank you in advance.

        Regards,
        Gordon (UK)

        • This topic was modified 3 weeks, 6 days ago by Gordski. Reason: Spelling error and Outlook version not noted
        • This topic was modified 3 weeks, 6 days ago by Gordski. Reason: typo
      • #2350555
        Paul T
        AskWoody MVP

        Can you give us an example of this? We need from and reply addresses of the email – not real addresses, obviously.

        cheers, Paul

      • #2350913
        anonymous
        Guest

        Hi, Paul.

        I have several email addresses (6+) for various work related purposes.

        Whenever I Reply to or Forward to ‘A’ another email address (not my own of course) as soon as I hit the ‘Reply’ or ‘Forward’ Outlook 2016 Pro Plus opens up a new Reply or Forward email and always uses the same wrong ‘From’ address selected my bunch of personal/work email addresses.

        The origin of the email being Replied or Forwarded to can be any address from anywhere, the recipient (me) is gordon.xxxxxx@yahoo.uk and the Reply or Forward should be from this same address (default) but instead Outlook opens up one of my other addresses (always the same one) to send from, namely Pxxxxx@yahoo.co.uk.

        I thought of deleting that email account/address, checking if that corrected the problem and then reinstating the email account. But being uncertain as to whether the emails for that Outlook account would also be wiped if I ‘removed’ it, and not wanting to shoot myself in both feet I wasn’t brave enough to give it a go.

        I have tried various combinations of emails to from and in each case I would have expected the Reply or Forward to be from my ‘default’ email address (gordon.xxxxxx@yahoo.co.uk) but that is not the case.

        If I click on ‘New Mail’ the Outlook opens up a default email page with the default address which is correct.

        Could there perhaps be some defective registry entry that is causing the problem?

        Thank you and best regards,

        Gordon.

        [Moderator edit] removed email address to prevent collection by spammers

      • #2350947
        Paul T
        AskWoody MVP

        That must be the default address of Outlook.
        It should use the address of the email, but I don’t have Outlook to test.

        Does it work if you use webmail?

        cheers, Paul

      • #2350954
        access-mdb
        AskWoody MVP

        My Outlook 2019 always uses the address of the email. Can’t find anything to make it do otherwise.

        Every day is the dawn of a new error

        1 user thanked author for this post.
      • #2350967
        doriel
        AskWoody Lounger

        My experience is, that Outlook (all versions 2010 to 365) offer FROM address field, only if you have more than one inbox set in your Otlook email client. Otherwise its hidden in default. Some people in our comapany use more emails, that are added to their mailboxes from
        Control Panel > Mail > Your profile > Change ..

        Then I add second email address (rights must be set on exchange server)

        account-add

        Then I can select, from which email I reply. Is this what you are trying to change?

        From

        Dell Latitude E6530, Intel Core i5 @ 2.6 GHz, 4GB RAM, W10 1809 Enterprise

        HAL3000, AMD Athlon 200GE @ 3,4 GHz, 8GB RAM, Fedora 29

        • This reply was modified 3 weeks, 5 days ago by doriel.
        • This reply was modified 3 weeks, 5 days ago by doriel.
        • This reply was modified 3 weeks, 5 days ago by doriel. Reason: picture
        Attachments:
    Viewing 5 reply threads

    Please follow the -Lounge Rules- no personal attacks, no swearing, no politics or religion.

    Reply To: Outlook picks wrong email address for Reply and Forward.

    You can use BBCodes to format your content.
    Your account can't use Advanced BBCodes, they will be stripped before saving.