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  • Outlook won’t open (or any app withing Office 2019 professional plus

    Home Forums AskWoody support Microsoft Office by version Office 2019 for PC Outlook won’t open (or any app withing Office 2019 professional plus

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      • #2347553
        AskWoody Plus

        In the past few months seemingly after an office update, I would click on outlook and it would display a notice “application unable to start correctly”. I used quick repair and until today that worked to fix any issues in Office.

        Yesterday, after the all clear on windows updates I downloaded and installed the Feb. updates.

        Still outlook won’t open. I tried rolling back to a previous date, that did not help.

        I should backtrack for a moment. the first time I tried to open outlook it gave me a message pointing to C.>system 32/\msi.dll. error code 000012f. since then I have applied all the above potential fixes with no change

        Upon trying to open again, the notice now reads ‘Application unable to start correctly.

        I’m hoping someone here can provide some insight so I can get this working again.

        I’m using win 10 pro v.2004

        Now when i try to open it I get ‘Application unable to start correctly error c0000142.

        I tried using quick repair and online repair again to no avail.

        I’m out of ideas on what to do about this and could use your help.

        thanks in advance

        Win 10 Pro v.2004

      • #2347582
        AskWoody Plus

        Since I can’t edit my first post here’s some additional info i got after running quick repair again. It returned an error code 30175-13 (589825)

        Win 10 Pro v.2004

      • #2347596

        I found one (old) article on your error here:

        Also, before you go in for heavy duty uninstall/reinstall activities, I would check to see if Office Click to Run is running in the background as a service. You can find it in Task Manager on the Services tab; right-click it and open the Services snap-in and look for Microsoft Office Click to Run in the list. Make sure that it’s running AND set to run automatically.

        If that doesn’t help, an Office reinstall might be the answer.

        Hope this helps.

        • #2347627
          AskWoody Plus

          Thanks for responding! I checked and click-to -run was running and set to automatic. Would you know if I can reinstall Office without losing my data?

          Win 10 Pro v.2004

          • #2347767
            AskWoody MVP

            An Office re-install should not affect your data. If you are concerned make a backup before starting the uninstall/reinstall process.


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