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  • Patch Lady – printing problems

    Posted on Susan Bradley Comment on the AskWoody Lounge

    Home Forums AskWoody blog Patch Lady – printing problems

    This topic contains 25 replies, has 10 voices, and was last updated by  AlexEiffel 1 week, 3 days ago.

    • Author
      Posts
    • #1976502 Reply

      Susan Bradley
      AskWoody MVP

      So remember how I said I saw no issues?  Well….. not so fast.  And it showcases why testing patches is hard.  I rolled out the update over the weeke
      [See the full post at: Patch Lady – printing problems]

      Susan Bradley Patch Lady

      6 users thanked author for this post.
    • #1976521 Reply

      woody
      Da Boss

      > Note that I doubt the issue will be fixed in time for tomorrow’s update release.

      Yep. I have a sneaky suspicion that MS doesn’t have a clue what’s causing the printer problems – and the root cause may have changed between the 1st, 2nd, 3rd and 4rth cumulative update.

      2 users thanked author for this post.
    • #1976537 Reply

      anonymous

      Once you go above the M4xx series printers, they start doing the networking differently on HP printers.

      Default is to not auto-discover the DNS servers on the M533 and that you need to actually list proper internal DNS servers in the config. The full software driver is a v4 driver on Win10 and acts funny because of this expectation.

      The workaround would be to use the Universal PCL6 driver instead, since the full software driver acts a bit screwy. It’s still a V3 driver so it works on Win7 and Win10.

    • #1976553 Reply

      arbrich
      AskWoody Plus

      I just ran into the Start button problem on a system I am setting up fresh 1903 after the same KB4524147 update (was listed as Optional). Click on the Start button and the Menu or Search box does not come up. Re-booted the system and started working again. These guys really need to get their act together.

      • #1976565 Reply

        anonymous

        Not sure if this applies to your situation but, on a fresh install I’ve noticed the start button not work until a reboot – well before these latest updates.

        • #1976581 Reply

          EP
          AskWoody_MVP

          did you guys reboot your systems using the shutdown.exe /r command?

          Sometimes instead of using the Restart option from the Start menu in recent Win10 releases, I use shutdown.exe /r to fully restart the computer

          • This reply was modified 1 week, 5 days ago by  EP.
        • #1976641 Reply

          anonymous

          Meant to say start menu not start button.

    • #1976583 Reply

      EP
      AskWoody_MVP

      I’m wondering if Patch Lady Susan is using the latest HP printer drivers for her printer.
      that’s another thing to consider as sometimes these recent Win10 updates may screw up the printer drivers and if the latest printer drivers are installed, they may sometimes be needed to be uninstalled and re-installed.

      • This reply was modified 1 week, 5 days ago by  EP.
    • #1976638 Reply

      edmondnazarian
      AskWoody Plus

      Well if the HP printer supports Microsoft IPP Class Driver and the user uninstall HP’s driver and use the Microsoft IPP Class Driver with their HP printer it’s not causing the printing issue some HP printer owners issue are facing after installing recent Windows 10 cumulative updates. Also almost no functionallity lost if the Microsoft IPP Class Driver used.

      Good luck. Maybe you could informe folks.

    • #1976704 Reply

      warrenrumak
      AskWoody Plus

      This is a great example of how it’s pretty much impossible to catch everything.

      What’s Microsoft supposed to do, test every possible combination of computer, printer, and printer driver, on every single change to the operating system?

      2 users thanked author for this post.
    • #1976853 Reply

      anonymous

      My sales office was complaining about printing problems to their Ricoh MP C2011 printer. I have asked them to uninstall the mentioned update to see if it resolves the issue, same error message that you are getting.

    • #1976891 Reply

      Mele20
      AskWoody Lounger

      I haven’t had printer problems on 1803 with this IE patch and HP Deskjet 882C printer. This printer is 20 years old and still works fine. It has an ancient driver. It also has fat ink cartridges that cost a fortune but last for a very long time. I don’t need a fancy printer that does tons of stuff.

    • #1976958 Reply

      anonymous

      On 1809 machines KB4524148 breaks printing completely. I have had to uninstall it from 5 machines this morning. I expect I will be running around all day uninstalling it.

      • #1977029 Reply

        CADesertRat
        AskWoody Plus

        On 1809 machines KB4524148 breaks printing completely. I have had to uninstall it from 5 machines this morning. I expect I will be running around all day uninstalling it.

        I’m on 1809 with 4 computers and after KB 4524148 all computers print from network/wireless setup. Both printers HP, Deskjet Pro 8100 and Deskjet Pro 8600 AIO.

        Obviously YMMV.

        Don't take yourself so seriously, no one else does 🙂
        4 Win 10 Pro currently 1809 (3 Desktops, 1 Laptop).

        • #1977098 Reply

          CADesertRat
          AskWoody Plus

          The latest update from MS claims to have fixed the printer problem for 1809. I’m holding off since we are at defcon 1 and I don’t have a printing problem.

          KB 4519338 for 1809 says it fixes the Printing problem. I see that there is also a new SSU KB 4521862.

          Don't take yourself so seriously, no one else does 🙂
          4 Win 10 Pro currently 1809 (3 Desktops, 1 Laptop).

          • #1977143 Reply

            anonymous

            For 1903, KB4517389 seems to have fixed my printing problem (see Reply 1977034Reply 1977034Reply 1977034).

            Evidently KB4524147 fixed the prior spooler issues but caused print driver issues that KB4517389 appears to have resolved.

            1 user thanked author for this post.
      • #1977034 Reply

        anonymous

        On 1903, KB4524147 still has print spooler issues. Installed on 7 of 9 PCs just fine with no printer or spooler issues. On the 8th, spooler wouldn’t start automatically and apps saw no printers installed. Uninstalled KB4524147 and now all OK on #8. Currently in holding pattern as MS obviously still has some work to do on this particular issue.

        1 user thanked author for this post.
    • #1977007 Reply

      AlexEiffel
      AskWoody_MVP

      I got KB4524156 auto installed by Windows update on Windows Server 2012 R2.

      I started to have printer issues. I never had prior to this and I do no change on this server.

      1 user thanked author for this post.
      • #1977108 Reply

        EP
        AskWoody_MVP

        try the newly released KB4520005 security rollup update for Server 2012, AlexEiffel

        2 users thanked author for this post.
      • #1977182 Reply

        woody
        Da Boss

        … what happened with the new patch?

        • #1977719 Reply

          AlexEiffel
          AskWoody_MVP

          I apply a neophyte user perspective with this Windows Server. We generally run on Unix and consultants installed this Windows Server for a specific purpose. I don’t want to hear about it and I just let Windows update do its thing automatically. So it makes me very mad when users call me because a Windows update broke it. I think about all those small businesses who have to call consultants and pay them to fix what Microsoft broke because of their lazy and cheap new business practices vs quality control.

          So, I played neophyte user that knows a little yesterday and simply uninstalled the KB4524156 to fix my issue. Printing problems gone. Tonight, Windows update installed KB4520005 automatically and I didn’t hear complaints yet this morning, so maybe it is fixed.

          We use Windows Server 2012 R2 accessed through terminal services. Printer is HP M606.

          Sorry for not responding earlier, I was curious to see if the bad patch would be reinstalled automatically once removed and when, playing normal user.

    • #1977088 Reply

      edmondnazarian
      AskWoody Plus

      Game over.

      Fixed by M$.

      But I won’t thanks them

      • #1977111 Reply

        woody
        Da Boss

        Which version of Win10, and what patch?

        1 user thanked author for this post.
        • #1977334 Reply

          edmondnazarian
          AskWoody Plus

          Sorry about that.
          Windows 10 build 1903 X64. Installed Servicing Stack KB4521863 and the latest cumulative update KB4517389. Now using the default HP printer driver for my OfficeJet Pro 6978 printer. No issue at all.

    • #1977204 Reply

      woody
      Da Boss

      Folks… reports of your results are GREATLY appreciated, but…

      Please make sure you tell us which patch (and, thus, which version of Windows) you installed – and whether the problems persisted or if they’re solved.

      Many thanks.

      1 user thanked author for this post.
      • #1977263 Reply

        EP
        AskWoody_MVP

        one anonymous poster said the KB4517389 update fixed the printing problems here.

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

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