• PDF App Update & C2R Lic Component Suspended

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    #2469155

    A PDF-Xchange App update produced two pop-ups & it’s a mystery to their Sppt staff (Forum). The PDF App’s Help/About shows New Ver #, so Update occurred after clk’ing OK/Yes to popups …. So far, nothing seems broken, BUT since it involves (an unknown) License Component – Ofce ’16 C2R – (pop-up #1 “user will need to run that install again” / popup #2 says I must Undo changes made by the (currently suspended) Lic Component installation to continue). If anyone can guess what happened and/or WHAT install I need to do again, I’d be grateful.

     

    W10 Pro 21H2 / Hm-Stdnt Ofce '16 C2R / HP Envy Desk-Ethernet - SSD-HDD/ i5(8th Gen) 12GB / GP=2 + FtrU=Semi-Annual + Feature Defer = 1 + QU=0

    • This topic was modified 1 month, 3 weeks ago by CraigS26.
    • This topic was modified 1 month, 3 weeks ago by CraigS26.
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    • #2469161

      If the program works I don’t see why you need to install anything again.

      Do Office programs still work OK too?

      Windows 11 Pro version 22H2 build 22621.608 + Microsoft Edge/365

    • #2469264

      I edited an .xlsx doc and created a new .docx successfully. All appears well …. but the popups just felt a little ominous. I’ll try the MS Answers Forum as last resort, continue on, & see what happens –  Thanks!

      W10 Pro 21H2 / Hm-Stdnt Ofce '16 C2R / HP Envy Desk-Ethernet - SSD-HDD/ i5(8th Gen) 12GB / GP=2 + FtrU=Semi-Annual + Feature Defer = 1 + QU=0

    • #2469412

      An MS Answers Forum MVP replied to Ignore the Popups. Found 1st one in Event Viewer/ Applications but only a repeat of the Popup verbiage. All is well still.

      W10 Pro 21H2 / Hm-Stdnt Ofce '16 C2R / HP Envy Desk-Ethernet - SSD-HDD/ i5(8th Gen) 12GB / GP=2 + FtrU=Semi-Annual + Feature Defer = 1 + QU=0

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