Portable SSD not recognized unless….

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Hey Y’all,

Here’s one for the books.

A new Samsung T-7 Portable SSD.
Partitioned into 2 drives.

The M: drive is a Macrium Reflect Rescue Disk – Bootable!
The I: drive is storage for disk images.

When I attach the T-7 to my Dell XPS 8920 or XPS 8700 Desktops and reboot, quickly pressing the F12 key to get the boot menu. Both machines Show the Rescue Disk as a bootable device and I can successfully boot from it and access the drive as expected in Reflect.

Now comes the fun part! When I place this drive in my Dell XPS 137000 laptop in either the USB 2.0 or USB 3.0 Type-A port and do the reboot F-12 dance it does NOT recognize the drive!

But Wait There’s MORE! If I place another bootable in the USB 2.0 port and connect the T-7 to the USB 3.0 port it sees two bootable external devices when I do the Reboot F-12 dance. I can now boot from the T-7 and everything operates as it should!

Now, that’s a head scratcher…

May the Forces of good computing be with you!

RG

PowerShell & VBA Rule!
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1 user thanked author for this post.

Fred

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RG, have you checked for a phantom Samsung T-7 Portable SSD in Device Manager on your Dell XPS 137000?

Always create a fresh drive image before making system changes/Windows updates; you may need to start over!

We were all once "Average Users". We all have our own reasons for doing the things that we do to our systems, we don't need anyone's approval, and we don't all have to do the same things.

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bbearren,

Not sure what you mean by Phantom, but Device Manager (when Windows is booted normally) only shows the internal Samsung 850 EVO SSD when the T-7 is not connected. Since this is a problem with what Boot Manager enumerates as bootable devices there isn’t a way to check Device Manager during the process.

May the Forces of good computing be with you!

RG

PowerShell & VBA Rule!
Computer Specs

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My experiences all were (Without your “But Wait There’s MORE!==>>” part, ofcourse 😉 ) that this was solved in newer versions of the software (Acronis and Aomei)
Report it to Macrium, and perhaps some patience till next version will help

* _ the metaverse is poisonous _ *

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Fred,

This may be so as I’m still using Version 6 (4 Perpetual Licenses), Reflect current version is 8, but I see no need to pay for an upgrade for nothing more than new features that I wouldn’t use and don’t need anyway. It’s not often that I have to restore the Laptop since I don’t mess around with it too much. I only got into this because I couldn’t get Windows Defender Offline to work on the Laptop see: W10 problems with Defender Offline.

May the Forces of good computing be with you!

RG

PowerShell & VBA Rule!
Computer Specs

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Okay, but the free version is good for imaging the c: systemdrive… That’s good anough for most people. But if you need the Workstation v.8 – bootiso, that is to be found on the wickedweb; works great from USBdtive or CD .

* _ the metaverse is poisonous _ *

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