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  • Potential Windows 10 Update Database error detected

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Potential Windows 10 Update Database error detected

    Topic Resolution: Resolved

    This topic contains 9 replies, has 4 voices, and was last updated by  anonymous 2 months, 1 week ago.

    • Author
    • #2014097 Reply


      While attempting to do a normal Windows 10 update from 1803 to ? I received the following Issues Found

      1.  Potential Window s update Database error detected – Repair Windows Update Database Corruption

      2.  Windows could not automatically detect this network’s proxy settings (nothing with the network has changed)

      3.  Windows Update components must be repaired – One or more Windows Update components are configured incorrectly.

      I have run the Windows Update Troubleshooter multiple times and the Troubleshooter is unable to repair the problems.  I have attempted to run the update(s) and it gets about 60% through and stops stating there is a database corruption error.

      I need to know how to fix this so I can update to the currently supported Windows 10 version.  Can you help with this?

      Thank you, Randy

    • #2014099 Reply

      Da Boss

      Easy part first. The logged in account should be in the Administrators group (not a Standard account).

      In an elevated command prompt run:
      + “chkdsk /f ” (without the quotes). Reboot when asked.
      + After the reboot, run “DISM /online /cleanup-image /restorehealth”
      + “sfc /scannow”
      + Reboot, then try to update again.

      If that is unsuccessful, try clearing the datastore. In an elevated command prompt, run each of these commands. You can copy/paste them in one at a time.
      net stop wuauserv
      net stop cryptSvc
      net stop bits
      net stop msiserver
      Ren C:\Windows\SoftwareDistribution SoftwareDistribution.123
      Ren C:\Windows\System32\catroot2 Catroot2.123
      net start wuauserv
      net start cryptSvc
      net start bits
      net start msiserver
      Reboot and try to update again.

      Let us know if that works.

    • #2015004 Reply


      Well I ran everything you suggested, tried the update and same end results.  Database corrupt.

      When I look at my update history the Windows 10 version that failed to install is 1909 (Ox80240034).

      This occurs after the download/install process completes and the computer goes to a restart mode with a percentage clock of the install and not to turn off the computer.

      Any other suggestions?

    • #2015020 Reply

      Da Boss

      Some information is needed here.
      What Anti-virus are you using? (Several have been blocked by MS on occasion)
      Have you used any update-blocking third-party software? which ones?
      Are your drivers up to date? Special emphasis on video and audio.
      What Edition of Win10 1803? Home? Pro?
      Some specs on the computer – make, model, hardware info.

      There are a couple of possibilities – Upgrade Assistant and in-place upgrade using the MCT. But we need to look at the big picture first. Or upgrading to 1809 or 1903.

    • #2015093 Reply

      AskWoody Plus

      When I look at my update history the Windows 10 version that failed to install is 1909 (Ox80240034).

      Check if developer mode is enabled and disable it….

      FIX: Error 0x80240034 Windows 10 version 1803 Failed to Download or Install. (Solved)

    • #2015314 Reply


      Using Norton Security Online, been using this for over a year.

      No to 3rd party blocking software.  No new software was added.

      Drivers should be up to date.  Using a Dell Inspirion N5110, Intel Core i5, 6gb memory, 500gb HD.  I have 2 identical PCs and only 1 is having update problems.  Same AV, etc. in use on both PC’s.

      Using Windows Home Edition.

      • #2015381 Reply

        Da Boss

        Please verify that the C:\Windows\SoftwareDistribution.123 and
        C:\Windows\System32\Catroot2.123 folders exist (verifying that the datastore and catroot2 were rebuilt).

    • #2017369 Reply


      I have done everything that has been recommended and the results are still the same.  During installation it stops at 60%.  The Windows ISO file was run and the following message was given for not being able to update Windows.

      0xC1900101 – 0x30018
      The installation failed in the FIRST_BOOT phase with an error during SYSPREP_SPECIALIZE operation

      The computer was set back to the way it was right before starting installing Windows 10.

      Again, this computer is identical to another I have which is updating Windows 10 fine to 1909, but this one not so.  Any help would greatly be appreciated.  Randy

      • #2017388 Reply

        Da Boss

        This may be attributed IIS partial install situation some are encountering during the upgrade:
        Take a look over at MSFT answers Comments fix by Saltgrass


        Win7 Pro x64 | Win8.1 Pro x64 | Linux Hybrids x86/x64 | Win7 Pro x86 | W10 never again
    • #2017847 Reply


      The last post from Microfix finally took care of my problem and I am now a proud member of the 1909 family.  THANK YOU!

      1 user thanked author for this post.

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