• Printing is a nightmare, once again

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    PATCH WATCH By Susan Bradley The October updates are again triggering issues with some — but not all — printers. This month, printing problems are rea
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    Susan Bradley Patch Lady/Prudent patcher

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    • #2397765

      Susan and Woody and Co,

      I have a small office.

      All running windows 10 pro, all updated with latest updates.

      The computers can all see each other, and I have one designated as the “server” from which ACT, QuickBooks and printers are installed directly.

      The two printers are both from Samsung — ML2510, and CLP-510 and are hooked using USB to the server.

      I can remote control the server and print from there with no problem.

      However, I cannot print from any of the workstations.   I have added the registry key, I have checked the updates, and Win32spl.dll is the same size and version?

      Replacing the printers is not sensible at this time.   I used to have Ethernet / LPR to USB print servers networked in, and several years ago shifted to the “shared” printer arrangement which has worked fine for a long time.

      Should I go buy some new Ethernet /LPR to USB print servers and a Ethernet switch?  (I am out of ports on the existing routers / switches.

      David Lincer


    • #2397787

      Added note:      I have removed and reinstalled the printer in the workstations several times.   The printer adds as a network share \\ServerName\PrinterDetail without any problem…

      I believe that I have also removed and restored the Printer instance on the Server as well.

      Until I attempt to print — either a test page or a real thing.   Then the program hangs with no error popup.

      Any suggestions?


    • #2398622
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