• Problems upgrading from 1511 to 1607

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    #28847

    Hi Woody:

    I really enjoy reading your site. Have learned a lot from postings from the Pros. Nonetheless, I have been looking at your Ask Woody site and cannot find anything about problems upgrading Win10 from version 1511 to 1607. I am using a Dell PC and had no problems with with upgrade from Win7 to Win10 back in August of 2015. (which I now regret because of all the hassle) There were no problems with the November 2015 upgrade either. Now I have tried to upgrade to 1607 five times during the last month.

    While upgrading on the first restart everything goes well all the way to 100% Then on the second restart everything seems to be going well up to 32% then suddenly a popup window appears saying that windows has encountered a problem and is collecting information. That’s all I get, it does not say what the problem was, then PC reboots then I get a message ATTEMPTING TO RECOVER INSTALLATION for about a minute then I get another message saying, RESTORING YOUR PREVIOUS VERSION OF WINDOWS. After restoration I get a message saying that windows was unable to upgrade with no other information.

    After reading your article on v.1511 not being supported anymore after the newest version of Win10 will be available later this year, I panicked. I understand that 1511 would only be good for 18 months after the next upgrade. If I can no longer upgrade to 1607, there is no way my PC will be lasting to 2020 like if I would have stayed on Win7. This is a real bummer!! Any ideas??? Am using Norton Security. Win10 version is 1511 – OS build 10586.753 Thanks.

    Best wishes,
    John

    Viewing 19 reply threads
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    Replies
    • #28959

      There were problems with Malwarebytes at one point. I would suggest you uninstall it temporarily (if you have it – reinstall is OK on 1607). I would also suggest turning off virus protection and other s/w running in the background before upgrading. This is one shot in the dark!

    • #81726

      Thanks PKCano and Woody:

      Hi again, visited the infoworld link but no help there. To PKCano, I don’t use Malwarebytes. Nevertheless, just wanted you to know that I can no longer even try to update to 1607, windows does not see any pending or available updates. Updates are set to AUTOMATIC and the two boxes are unchecked, nothing deferred. After the last attempt to upgrade from 1511 to 1607 I sent you guys a message for any ideas then shut off my pc. Started it today planning to disable firewall in Norton then attempt to run the update again. I ran check for updates and after 45 seconds I got a message “YOUR DEVICE IS UP TO DATE. LAST CHECKED: TODAY, 1:11 PM” I also ran WinUpdate Minitool and I get the the same results. So what do you think is up? Do you think that I may be able to skip 1607 and go to the 17xx version instead? Oh yes, consider me a Win10 dummy. Thanks for any suggestions.

      Best wishes.

      • #81786

        You could download the media creation tool from MS and try a clean install (save nothing) of 1607. That’s the long way around.
        You will need to make an image of the PC first (in case it fails and you have to go back), back up the data under your User ID (in case it works), and have on hand all the programs you will have to reinstall.
        Realize 1703 may not install on your PC either without a clean install.

        2 users thanked author for this post.
      • #81909

        Just adding to PKCano’s post, you could also try doing what PKCano sugggested, i.e. download media but try first to run an upgrade in place from within Windows.
        Please follow all the other steps as mentioned, do an image to be able to rollback if you need.
        Only if the upgrade in place fails, then do a clean install.

        Very important, please remove all security suites which do not come with Windows, Norton, MalwareBytes, McAfee and any similar products before trying any upgrade. They are the most likely cause for failure and it would be a better idea never to install such products in the first place.

    • #81767

      @ John L

      I ran check for updates and after 45 seconds I got a message “YOUR DEVICE IS UP TO DATE. LAST CHECKED: TODAY, 1:11 PM”

      Have you checked the current version listed for your OS on your system? I did not see a statement that you had–i.e. confirming that you are still on (is it *version*, or *build*?) 1511.

      Just asking……

      NightOwl

      Edit by NightOwl:

      Here’s a link to a *how to….* that tells you how to check your *version* and *build* number:

      http://www.howtogeek.com/236195/how-to-find-out-which-build-and-version-of-windows-10-you-have/

      NightOwl

    • #81984

      Hi NightOwl:

      At the bottom of my original message version is 1511 – OS build 10586.753 and it is still on that version since I restarted it. As for doing clean install from PKCano, I have a lot of programs that would have to be installed again, WordPerfect, WinOffice, Mozilla, Iobit, Norton, Audible Manager, AMD catalyst and the list goes on quite an extensive list, trying to avoid that at all costs. It would probably take me a week to re-install everything and would have to dig up all my keys to activate the software again. Its unfortunate that Microsoft has no information relating to what is causing installtion to fail. If they want us all on Win10 they should do something about it. Just my opinion. A simple error log somewhere would be nice. Have run SFC and CHKDSK just in case it was that, with no errors. I just ran check for updates a moment ago with nothing available. Thanks.

      • #82022

        Seriously, you have to stop using security suites. They don’t have any benefit than maybe additional peace of mind. In addition, they are so intrusive, that they cannot be uninstalled completely and easily. Sometimes manufacturers release “uninstall” tools which do a full and clean uninstall beyond what the program’s own uninstaller does.
        I noticed in your latest post that you mentioned Iobit now.
        You have to take in consideration that having multiple security suites might interfere with each other.
        All those products use kernel drivers which lock files and as such cause issues, especially when big changes are required, like the one involved in what is effectively the re-installation in place of the OS.

    • #82027

      John L

      Hi NightOwl:

      At the bottom of my original message version is 1511 – OS build 10586.753

      I understand–I saw that in your original post.

      My question above is *have you used one of the techniques outlined in my *edited* post above to confirm what the present status of your Win10 install is*?

      I have no question as to what it had been previous to your update/install attempts–I’m asking if you have confirmed your current status.

      Easy lookup and easy to answer–yes?

      NightOwl

    • #82085

      Okay, yes I did as you suggested in the link. I did both winver.exe and Settings\ System\ About and get the same info. Windows 10 Pro, Version 1511, OS Build 10586.753. I hope that’s what you are asking. Thanks for your patience.

      • #91117

        Hi John L. Please, let us informed. I am in the same boat w10 pro fails the 1607 upgrade. Today I desinstalled the antivirus and Malwarebytes. I am waiting to see if the next try finally goes through. Very frustrating! Many softwares as well on my daughter’s pc! (Gamer pc, builded especially for her needs) I am so lost with w10!

        Thanks! And good luck!

    • #82205

      @ch100:

      Yes, will have to try what PKCano recommends, just limited in my time management right now. Question though, you are saying that there is no need for any security suite? I know that there is a lot of bloatware in Norton Security that wants to maintain your PC. I have all those disabled. I read somewhere before changing my OS from Win7 to Win10 that Microsoft still recommends running an antivirus even with Windows Defender. Am I mistaken?

      • #82273

        Windows Defender IS the antivirus in Windows 10.
        In Windows 7 it was only a subset, the antispyware component. For Windows 7, Microsoft Security Essentials is the full antivirus.
        It is a confusion created by Microsoft in the process of re-branding the product.

        If you still decide to use third-party products, I think your best option is to contact the manufacturer or search through their knowledge base articles in relation to the issue which you experience.

    • #82400

      Thanks guys for clearing the confusion about antivirus, I am probably still confused. Just been using Norton ever since Win98SE. That’s a long time ago too! Will look up the links that jmwoods included. Many thanks.

    • #90841

      Hi John,

      I have not thoroughly read ever post so if this has been said consider this reinforcement.

      There are usually two main reasons for extra Major Upgrades to fail(and even lesser Upgrades). They are DRIVERS(including the Installer not currently being able to find the right ones{ie some site being offline}) OR Anti Virus(and all of its derivatives).

      That is why MS, Window Installers are now nuking FOREIGN(3rd Party vendors) AV and the vendors are upset by this. They do allot of ‘Illegal'(undocumented accesses) into the kernel and core of Windows that foul Upgrades and Updates. If you want less grief and in my opinion equally good AV protection, stick with ONLY Windows Defender(I don’t care what study some Tom, Dick or Harry, Sally, Betty says and Quotes)!!! By the Way that is also what Woody does, for what it is worth….. Your best Security Starts and ends with the person siting in that chair, reading this!!! Just sayn’….

      Drivers need to be gone through in “Devices Manager”. The biggest cullperates are Graphics, USB,SD(modules and controller) and SSD’s. sometimes NIC and most definitely Intel’s or AMD’s own Drivers. Sometimes the manufactures Drivers are not the best, if they are not keeping up with MS and W 10’s advancement. Then one needs to rely on MU/WU/Catalog provided Drivers from MS. Some people have a real problem with this, BUT as I am understand things better and better, I am have less problems with this approach.

      Also, do a search on your Image Disk before any cleanup, for “Panther” Directories(I use Total Commander because it is fast and I turn of Windows Indexer and limit W Search, have had to many problems with them over the years). “Panther” is where the installer put the Logs for updates and Upgrade and they can appear various places. You may find some clues in them as to what is failing. NotePad++ is an excellent tool for going through and Searching in the Logs from anything. If one does this after Disk Cleanup those files and Directories are often erased so remember this next time one runs a failing Update or Upgrade.

      Hope this helps some….

      Best Regards,

      Crysta

      --------------------------------------

      1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

      SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

      CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
      Graphics Radeon RX 580, RX 580 ONLY Over Clocked
      More perishable

      2xMonitors Asus DVI, Sony 55" UHD TV HDMI

      1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
      1xOS W8.1 Pro, NAS Dependent, Same Sony above.

      -----------------

    • #91604

      Hi again:

      Have uninstalled Norton a few days ago. Now running Win10 defender and all definitions are fully updated. Have already tried the MS upgrade tool and MS “Upgrade this Computer Now thing.” No luck. Am now dowloading ISO onto USB and will try that. As for drivers causing the problems I would not know where to start looking. But will keep you informed. Thanks for the extra advice.

      • #91611

        The easy part is finding some of them, most of the ones the you can affect.

        RIGHT CLICK the Start Button>Devices Manager> Waalaa there they are…. 🙂

        --------------------------------------

        1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

        SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

        CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
        Graphics Radeon RX 580, RX 580 ONLY Over Clocked
        More perishable

        2xMonitors Asus DVI, Sony 55" UHD TV HDMI

        1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
        1xOS W8.1 Pro, NAS Dependent, Same Sony above.

        -----------------

      • #91670

        With all AV uninstalls, follow up by using the official tool/method to ensure nothing remains that might cause issues further down the line. Here’s a link to the current Norton/Symantec tool: https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133024EN_EndUserProfile_en_us

    • #91771

      Okay, upgrade to 1607 failed again. Windows reverted back to 1511. However, I found the log file and have copied and pasted in the window only the last FOUR entries. Could not find what Thread ID=[0x1bd8] means. See below;

      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::LoadDllServer finished: Result=[0x0].
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() succeeded.
      2017-02-06 16:43:08, Info MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x1bd8].
      2017-02-06 16:43:08, Info MIG MigHost: Exiting process.

      Anyone know what this means? Thanks.

    • #91774

      For me, John,

      First off, I would really like to know what I am looking at. What Fnmame.ext.
      Is this a Panther Log, CBS, WU log???? What?

      I would need the whole Log for this last run. My be put it the cloud….

      --------------------------------------

      1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

      SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

      CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
      Graphics Radeon RX 580, RX 580 ONLY Over Clocked
      More perishable

      2xMonitors Asus DVI, Sony 55" UHD TV HDMI

      1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
      1xOS W8.1 Pro, NAS Dependent, Same Sony above.

      -----------------

      • #91787

        .log

        • #91801

          It is just a tad more complicated then that … your really kidding aren’t you? 😆

          --------------------------------------

          1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

          SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

          CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
          Graphics Radeon RX 580, RX 580 ONLY Over Clocked
          More perishable

          2xMonitors Asus DVI, Sony 55" UHD TV HDMI

          1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
          1xOS W8.1 Pro, NAS Dependent, Same Sony above.

          -----------------

    • #92591

      @PhotM

      The log is actually from setupact.log. I only sent the parts of the log that I thought were important. I figured that the last few entries is where the failure occurred. As such, I have included the whole thing this time. Maybe you can make sense of it. By the way I did the update device manager thing a long time ago for the drivers I thought might cause problems like Intel and AMD graphics and many others always getting the same message that I had the most current driver for that device. Looked up events logs and there is nothing in the administrative part. Will need more info on trying to find the log that you need that includes error messages.

      Nonetheless, the failure occured at 32% on the second boot while using an ISO file on a USB stick. I was hoping that this log could provide some info on which driver is causing the problem if that is what it is. I don’t see any error messages only when windows decided to exit the setup/installation. Here is the whole log, thanks.

      setupact.log
      2017-02-06 16:27:57, Info UI Determining whether we should run ConX or legacy setup
      2017-02-06 16:27:57, Info UI Will launch ConX setup experience
      2017-02-06 16:27:57, Info UI Launching ConX setup experience
      2017-02-06 16:27:57, Info UI Inspecting ConX Setup Cmdline
      2017-02-06 16:27:57, Info UI Launching G:\Sources\SetupPrep.exe
      2017-02-06 16:43:07, Info MIG MigHost started with command line: {649ED898-C2A5-4093-83BC-F476195791B6} /InitDoneEvent:MigHost.{649ED898-C2A5-4093-83BC-F476195791B6}.Event /ParentPID:7204
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::Init: Successfully initialized surrogate.
      2017-02-06 16:43:07, Info MIG MigHost: Initialized successfully with CLSID[{649ED898-C2A5-4093-83BC-F476195791B6}] and LogDir=[]
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::LoadDllServer in progress: BinaryPath=[C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll], CLSID=[{D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}], ApartmentThreadingModel=[0].
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: ThreadID=[0x1bd8], Server=[C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll], CLSID=[{D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}], ApartmentThreadingModel=[0]
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: Loaded server(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll)
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: Successfully loaded and registered server(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll)
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::LoadDllServer finished: Result=[0x0].
      2017-02-06 16:43:07, Info MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() succeeded.
      2017-02-06 16:43:08, Info MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: Exiting ThreadID=[0x1bd8].
      2017-02-06 16:43:08, Info MIG MigHost: Exiting process.

      • #92604

        John,

        This looks like “$WINDOWS.~BT\Panther\setupact.log(if memory serves, sometimes more info is better than less) There should be at least 2 Panther “.log”, SetupXXX, ‘act’ for action/activity and if memory serves, ERR for Errors. Do a screenshot of the list of files and directories in the Panther DirectorIES.

        A. Did you search for all the “Panther” Directories that might include some clues.

        This is a bit limited, more like a successful run OR something is very unhealthy. You are using a USB Drive for these reasons?;

        1. Are you using that for a Boot type of Upgrade(this way losses all win32 installed Apps and Data)?
        2. Are you doing that on an already logged in Admin, doing an in place Upgrade(this way Keeps all win32 installed Apps and Data)?
        3. Do you have the ISO on a PC disk?
        4. Have you tried Installing by “Mounting” the ISO on a vDVD Disk(“Right Click” on the ISO name) on the PC itself “Clicking”>Mount when ready to Install ‘>Setup.exe’. (I am trying to eliminate the USB controllers, cables and the USB Drive itself{ or DVD Drive if one was using that})

        If I were doing this, I would do number 4, like I do ALL MY ISO installs.

        --------------------------------------

        1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

        SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

        CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
        Graphics Radeon RX 580, RX 580 ONLY Over Clocked
        More perishable

        2xMonitors Asus DVI, Sony 55" UHD TV HDMI

        1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
        1xOS W8.1 Pro, NAS Dependent, Same Sony above.

        -----------------

    • #92616

      @PhotM

      Using USB only because its easy. Tried the other two methods the first being the automatic windows update “Feature Update to Win10, version 1607” several times and it is still showing in the WU menu wanting to restart and of course its going to fail again by tomorrow morning. So I have been shutting it down for the night. Then I tried going straight to MS website and it said that this PC is not running the latest version, so I clicked the update now button with no success. After that I tried the second option of downloading and running the Win10 installer its about 17mb. That failed too. Then in one of the messages in this thread it was suggested that I try downloading the ISO file and running that way. As such, you can choose between DVD or USB stick so I chose USB since it was less trouble.

      As for your questions;
      1) Am not using for boot type.
      2) Everything done as Admin. so info is stored somewhere, just am not sure where to look.
      3) Do not have ISO on a DVD only on USB.
      4) Not done the mounting of the disc. As you suggest there may be some issue with the USB controller. Will download again but save file to copy on DVD then try the mount DVD thing later and let you know.

      Many thanks for your time!!

    • #92633

      YAAAA John,

      I think something is getting lost in translation. O.o 🙁

      I only mentioned “DVD” for others who maybe doing that…..

      I take it that you have not sped up to vDVD yet?

      1. They are NOT hardware DVD’s.
      2. The ‘v’ stands for Virtual. As in the PC Makes a Virtual DVD in Memory on your PC, They are by far the easiest to use!!!! BUT one needs the ISO on a local/PC Disk first. A Drive Letter is assigned to said Virtual DVD(in Memory) Disk so one can access it via Explorer.

      4) Not done the mounting of the disc. As you suggest there may be some issue with the USB controller. Will download again but save file to copy on DVD then try the mount DVD thing later and let you know.

      No No, Save it to your HDD/SDD. That is where one wants to have their ISOs. One can use “Rufus.exe” later to put it on another Drive. Then follow my instruction from above:

      4. Have you tried Installing by “Mounting” the ISO on a vDVD Disk(“Right Click” on the ISO name) on the PC itself “Clicking”>Mount when ready to Install ‘>Setup.exe’. (I am trying to eliminate the USB controllers, cables and the USB Drive itself{ or DVD Drive if one was using that})

      If I were doing this, I would do number 4, like I do ALL MY ISO installs.

      Keep the faith we will find out what’s wrong soon, once we get all of the Panther Logs.

      By the Way a new Fast Ring build is out now. If I am slow getting back to you it is because I am tied up doing that…. Keep the Faith….

      --------------------------------------

      1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

      SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

      CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
      Graphics Radeon RX 580, RX 580 ONLY Over Clocked
      More perishable

      2xMonitors Asus DVI, Sony 55" UHD TV HDMI

      1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
      1xOS W8.1 Pro, NAS Dependent, Same Sony above.

      -----------------

      • #92639

        By the Way John,

        I do hope you are Restarting and Cleaning Up between these Failures.

        After the Failure try to recover the all of the Logs that we need and put them on another Disk, check Event and WinERRos.

        I would copy the whole Panther Directory to another Disk.

        When you are ready:

        1. Restart
        2. Run Disk Cleanup>System
        3. Restart
        4. Proceed to the next reTry.

        --------------------------------------

        1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

        SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

        CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
        Graphics Radeon RX 580, RX 580 ONLY Over Clocked
        More perishable

        2xMonitors Asus DVI, Sony 55" UHD TV HDMI

        1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
        1xOS W8.1 Pro, NAS Dependent, Same Sony above.

        -----------------

    • #93705

      @PhotM

      Okay, I uninstalled Acronis migration program thinking that might me it, I don’t use it anymore. I had disabled TIB mounter in device manager when there was a yellow warning sign on that one a long time ago when it was still a Win7 PC. When upgrading the first time to Win10 and then to 1511 we did not have any problems.

      Anyway, mounted ISO file as per your instructions yesterday. Win10 1607 installation failed again, however, setupact.log had different results then in previous attempts. I looked into the CBS logs and found a lot of information and copied it to a text file from about the time I tried the upgrade and I also copied the setupact.log to a text file. In the CBS file there are some entries that refer to “Failed to internally open package. [HRESULT = 0x800f0805 – CBS_E_INVALID_PACKAGE]” and “Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP” Not sure what it all means.

      Looked up on MS website about error extensions, unfortunately these errors don’t say if its a driver or what to look for. Nonetheless, it would be silly of me to add the CBS text file to this thread so you can look at it. Would be best to get it to you some other way. The setupact is slightly longer than the one I posted before. The CBS text file is 1.02mb. Microsoft says that the setupact log file is really the one to look at. This PC is only for general use like browsing, some games for the kids, office work and e-commerce. Win10 has become a nightmare for me, all this wasted time!!! Am quite discombobulated. I find myself unable to use this PC for several hours because of this upgrade issue. With all these other great features that come with win10 that many rave about are of no use to me. I have to wonder what is wrong with Win10 that they have to change it all the time where upgrades are so massive almost as big as the original 2015 release. Of course there is the learning curve in using the new upgrade, not sure who these days has time do deal with all that. Really messes with time management. Remember Win7? Updating to SP1 was so simple and worked just fine without any problems and that was it. If you have any other ideas, would be glad to hear your thoughts. Thanks.

      1 user thanked author for this post.
      • #93765

        OKAY John,

        First off, W 10.0, in my humble opinion is not out of Beta and never will be as long as Microsoft maintains the “Windows as a Service” attitude!!!! If you want stability one needs to look on Ebay for an NON-Counterfeit Windows 8.1 Pro Product Key D/L the ISO from Microsoft and install it. Your device is registered now on MS Servers for W 10 so if you decide to Roll it Back you will be able to, with an Image Backup.
        I DO NOT run any Windows 10.0 as a Production PC!!!
        I got a W 8.1 Pro Product Key on Ebay for my Entertainment Center NUC 5i7RYB(it is registered for W 10.0 too) and My PC Tower’s Main Partition is still W 8.1 Pro, CPU i2600K which I run “Train Simulator” on. If anything I need to Upgrade, its the Radeon 6880 Graphics Card. Yes I have to hold my nose when it comes to the “Start Screen” but I so rarely use it(even on W 7) that it is not an issue. I use a Tool Bar, with a menu of all of the Links to those Directories and more, since W 7.

        Why not W 7, you ask. Two main reasons, excruciating problems with WU, ON W7 and No DISM or improved SFC.
        When I went to W 8.0(holding my nose) it was for the improvements under the HOOD, NOT the Hood ornament or GUI. Those on W 7 have been having even worse WU then what I had or your having. For you, most of these WU problems, can be chalked up to learning experience, I believe.

        --------------------------------------

        1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

        SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

        CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
        Graphics Radeon RX 580, RX 580 ONLY Over Clocked
        More perishable

        2xMonitors Asus DVI, Sony 55" UHD TV HDMI

        1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
        1xOS W8.1 Pro, NAS Dependent, Same Sony above.

        -----------------

        • #93799

          The following is from PhotM:…….

          Now John, the issue at hand.

          Backups: Go to Paragon and find their FREE Image Backup tools. I have heard about “Acronis” and it wasn’t Great. I wouldn’t touch them myself. I have been using My purchased Paragon Disk Manager Profession for years BUT I started out with the Free Tools. I wait until it is Half Price and buy it then. The Image Backup is what I use most and the Free Tool has the same.

          Paragon Software Group is an innovative software developer
          https://www.paragon-software.com/

          Free license software – free backup, partition freeware, data recovery, boot camp backup, file system drivers & many more
          https://www.paragon-software.com/free/

          As far as Whom ever your listening to at MS, what you imparted, I find suspect???!!! The MS Engineer I listen to on @ch9 MSDN Channel 9 “The Defrag Show”, Gov, has said on several occasions on several different of their shows that the Whole Panther Directory is very important to him and demands it if you want his help via the Shows Comments on the @ch9 Website. I have never availed myself of Gov’s Bug and Shim Expertise BUT I have come close on occasion. All of the Shows are on their Site, I would start with the W 10 Shows, if one is interested.

          What I am most Interested in is: setupERR log , the setupact log is a nice little extra. What I like about it most(probably why they did it) is that info is not in setupERR log.

          Do you have a GDrive, Onedrive or Dropbox? Set up a separate Directory, make it accessible to some one with the Link and Read Only and put the Link here, for me. It won’t really matter if somebody else looks at, there are several very smart people here(MVP) from what I have seen. Put the WHOLE Panther Directory in that Directory. Cherry picking does not help any of us, especially YOU!!!

          This is what I found, searching in Windows Support:

          Windows Update Code 800F0805
          https://answers.microsoft.com/en-us/windows/forum/all/windows-update-code-800f0805/df0b9017-6d0c-4747-ace5-4b3b0cacc8c0

          Windows 10 wont update Error code 0x80240fff
          https://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-wont-update-error-code-0x80240fff/4fe63cab-0bef-4093-bad1-650c779dbbd0

          Are you doing SFC, DISM /RestoreHealth and Disk Cleanup ‘%windir%\system32\cleanmgr.exe’ on your current Image? One should be between every attempt!!!

          Restart First!!!

          This is My Script that I run in POWERSHELL elevated to Admin Rights.

          ReagentC /Info
          sfc /scannow
          DISM /Online /Cleanup-Image /RestoreHealth
          DISM /Online /Cleanup-Image /AnalyzeComponentStore
          DISM /Online /Cleanup-Image /StartComponentCleanup
          DISM /Online /Cleanup-Image /AnalyzeComponentStore

          DISM /Online /Cleanup-Image /RestoreHealth /source:ESD:”C:\RecoveryImage\install.esd:1″ /LimitAccess

          The last one assumes you have this: C:\RecoveryImage\install.esd already, If not, copied from your Mounted ISO>>Sources>>install.esd FOR YOUR CURRENT IMAGE ONLY If yourS is a ‘.wim’ change all ESD to WIM, either is OK.

          Once that is clean, then I run, Disk Cleanup ‘%windir%\system32\cleanmgr.exe’

          From the first MS Answers Link, this is what I am seeing as the possible problem BUT I do this consistently and before any Update/Upgrade and after.

          As far as “Deferred Upgrades” are concerned, there maybe a check box in Settings>Wu>Advanced OR in GPO in “C:\Windows\System32\en-US\gpedit.msc” under “Administrative Templates>>Windows Components” I believe. It has been awhile so you would have to search if you want to use the GPO method.

          I personally use the Registry method so, to MS/W10 it looks like my Image is managed. It is, by me personally(not by WSUS or SCCM) and WU is locked down.
          The question now is are you ready for Registry Editing? One can do some very real and permanent damage if you make a mistake in there!!!

          Restart Again (One can never Restart to many times, just be careful on the place)

          John, I just did a comment “Insider Reply In reply to frustrated999’s post on February 11, 2017” on a Post I started, that is a bit of a Tutorial:

          Build 15031 is not Showing Up and it has Been 24 Hours???
          https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/build-15031-is-not-showing-up-and-it-has-been-24/5abfbd14-4013-4907-84c7-d27fdf84d3c4?page=2&msgId=dc0387bf-fcf0-4b99-a8ca-04ca70c6da57

          NOTE TO MOD: KRISTY, DO YOU WANT SOMETHING LIKE THE ABOVE SOME WHERE?

          John, that also may help you as well to some extent, I am not sure??? The Troubleshooter in that Post probably would do you no harm so here is the Link:

          Latest Windows Update Troubleshooter | latestwu.diagcab for W 10.0
          https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter

          John, I am starting to run out of Answers at this point….

          1 user thanked author for this post.
    • #97205

      Hi there! A short post to let you know, I DID IT!!! Today was the good day, I succeeded to update from 1511 to 1607.  The only thing I did different:

      I unplugged what was not necessary, only the keyboard and mouse was plugged (usb) so exit Bose sound system.

      I did a clean uninstall of my personal antivirus (provided by my internet provider)

      I deactived all third part process at the boot menu, so exit adobe, autodesk, curse, stean, etc. Only Windows services were active.

      I uninstalled Malware-bytes.

      I checked “get updates from Microsoft*  on local network only.

      That’s it. It went smoothly, in 30 minutes it was done..

      The only thing I noticed, the  2 different wallpapers on the 2 screens were gone.

      System seems pretty stable for now, as it is not my computer, daughter will have to test, in an intensive way, because it won’t be possible to return to 1511 after 10 days, correct me if I am wrong.

      I really hope it will be OK. She begins a new program at school, and this computer will be a huge part of her studies. She runs heavy software, 3d. They worked perfectly fine with 1511 version, so I am not so worried!

       

      I let the *defer upgrades* checked, but it is totally useless, the 1607 version tried many times to install itself LOL

       

       

      Not sure cortana will be used, you know if it takes a lot of resources?

      Any other settings to do? I on

      Thanks so much for the support! I was persistent, last option was a clean install. Pfew. It was not necessary!  Nice week-end all!

       

      and GOOD LUCK JOHN! I hope you finally upgraded to 1607!

    • #97286

      I deactived all third part process at the boot menu, so exit adobe, autodesk, curse, stean, etc. Only Windows services were active.

      Hello there, 🙂

      I once had a similar issue with a new Windows 8 laptop. Every time I tried installing updates from Windows Update (before upgrading to Windows 8.1), everything seemed to be going OK until a had to reboot the system. In the middle of the restart, Windows informed me that something had gone wrong and that it was undoing the changes.

      Disabling third party processes during boot-up fixed it.

      The weird thing was that all these processes were part of the drivers’ packages of the system. There was no third party software installed neither by the manufacturer nor by me. It was a brand new laptop.

      Anyway, just in case someone needs to do the same thing, here are the steps I used:

      1) Type:
      Win + R
      (to open Run dialog).

      2) Type:
      msconfig
      (Enter).

      3) Click on “Services” tab.

      4) Select (put a tick) on:
      Hide all Microsoft services
      (this option is at the bottom of the window).

      5) Disable (untick) everything.

      6) Click on the “Accept” button.

      7) Restart.

      Just for the record. 🙂

      César

      1 user thanked author for this post.
    • #100022

      So here I am 6 weeks after my initial upgrade from 1511 to 1607 went astray (and trashed my RAID mirror), attempted it again after making sure all USB devices were disconnected, and got the same result.  Upgrade appears to work up to the point where it attempts to start the new OS, I get the 4-window logo and the circling stars, the windows logo goes away, and nothing else happens.  Let it circle for over 24 hours, then did a hard reset.  It attempts to start with the same result.  Did a second hard reset, and it rolls back to 1507.  A look at the setupERR log entries doesn’t seem to make much sense, and the setupact log doesn’t show any obvious issues.  What is the advice at this point – involve the MS support team?

    • #113429

      @PhotM

      Just letting you know that I had given up on trying to upgrade from 1511 to 1607 and I really appreciated all your help and suggestions. I had given up, so many wasted hours. I decided to wait until the Creator upgrade came out. Downloaded the new version today, disabled Windows Defender just in case and it installed in about an hour. That was really fast. I was expecting the same old. I got a windows popup saying Welcome to Windows 10 asking me to choose new settings and that was it. I thought I was dreaming so checked winver and sure enough I now have version 1703 OS Build 15063.250!!!! Microsoft finally got their act together. It was the cr**py anniversary edition installer that was the problem not my PC. Best wishes.

      Edit for content

    • #91786

      Jim,

      Would WU logs in this case still be the old way or would it be the new PS way?

      --------------------------------------

      1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

      SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

      CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
      Graphics Radeon RX 580, RX 580 ONLY Over Clocked
      More perishable

      2xMonitors Asus DVI, Sony 55" UHD TV HDMI

      1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
      1xOS W8.1 Pro, NAS Dependent, Same Sony above.

      -----------------

    • #91800

      OKEY Jim,

      I am not on a W 10 partition, so I am limited in specifics. For sometime WU.log has been unavailable except for an extreme minor unhelpful file. One needs to Process it against the symbols file to get the log. They are capture by a module/script in Powershell. It is complicated and from what I have heard one will probably will end up with nothing for one obscure reason or another…. I JUST CAN NOT REMEMBER WHEN THIS NONSENSE STARTED!

      If one has a $windows~BT directory the Panther Directory is a very good start for its ‘.log’s. However, the Panther(MS Engineers like to use it) Directories can be found in various other places for various types(items) installs. The others may or may not be relevant, but search for them just in case.

      Hope this helps explain what I am talking about….

      --------------------------------------

      1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

      SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

      CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
      Graphics Radeon RX 580, RX 580 ONLY Over Clocked
      More perishable

      2xMonitors Asus DVI, Sony 55" UHD TV HDMI

      1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
      1xOS W8.1 Pro, NAS Dependent, Same Sony above.

      -----------------

    • #91829

      You could but I have found information about UpGrades limited in CBS or Events.

      I take it you are unfamiliar with “Panther” Directories. 🙂 I was to BUT I watch “The Defrag Show” on MSDN’s Channel 9 and listen to Gov(it is his name) very, very carefully. He is a Bug Specialist and Shim expert at Microsoft. If one wants his help, through “The Defrag Show” Comments, he wants your Panther Directories Packed up and Cloud available. When I started reading the Logs in those, I COULD EASILY SEE WHY.

      I know always something new…. 😛

      --------------------------------------

      1. Tower Totals: 2xSSD ~512GB, 2xHHD 20 TB, Memory 32GB

      SSDs: 6xOS Partitions, 2xW8.1 Main & Test, 2x10.0 Test, Pro, x64

      CPU i7 2600 K, SandyBridge/CougarPoint, 4 cores, 8 Threads, 3.4 GHz
      Graphics Radeon RX 580, RX 580 ONLY Over Clocked
      More perishable

      2xMonitors Asus DVI, Sony 55" UHD TV HDMI

      1. NUC 5i7 2cores, 4 Thread, Memory 8GB, 3.1 GHz, M2SSD 140GB
      1xOS W8.1 Pro, NAS Dependent, Same Sony above.

      -----------------

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    Reply To: Problems upgrading from 1511 to 1607

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