![]() |
MS-DEFCON 2:
Patch reliability is unclear. Unless you have an immediate, pressing need to install a specific patch, don't do it.
|
-
Realtek LAN Error 10 issue with KB4515384 and KB4524147
Home › Forums › AskWoody support › Windows › Windows 10 › Windows 10 version 1903 – May 2019 Update › Realtek LAN Error 10 issue with KB4515384 and KB4524147
Tagged: 0x9F, BSOD, Error 10, KB 4515384, KB 4524147, LAN, Realtek
- This topic has 10 replies, 6 voices, and was last updated 1 year, 2 months ago.
Viewing 7 reply threads-
AuthorPosts
-
-
October 17, 2019 at 7:22 am #1983724
SimonZerafa
AskWoody LoungerHi All,
The subject says it all. With both the September and October 1903 Cumulative Updates (KB4515384 and KB4524147) once installed and rebooted my Realtek LAN adapter driver is no longer functional and presents an Error 10 message in Device Manager.
Prior to the install of the CU the Realtek LAN adapter was working perfectly.
Additionally is these cumulative updates may also disable the ASMedia USB 3.10 adapter. This driver is supplied by Microsoft via MU 🙄
During the installation of these updates I also occasionally (not always) receive a BSOD of the form Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE. No driver name is specified in the BSOD event log.
This is a relatively new Ryzen 3600 based PC with an MSI B450 motherboard with a relatively recent installation of Windows 10 1903 so I doubt there is a any old or abandoned software installed which might be causing these issues.
At the moment I’m manually disabling these updates as they cause issues and hoping that either Windows 10 Pro 1909 or a future cumulative update will resolve these issues.
If anyone has any theories as to what is causing these CU issues or a workaround please do let me know! 😀
Kind Regards
Simon Zerafa
Simon’s PC Services1 user thanked author for this post.
-
October 17, 2019 at 7:37 am #1983742
PKCano
ManagerHave you updated the Realtek drivers – preferably from the computer manufacturer? This may help.
FYI: KB4524147, although it has an October 3 date, is actually a September Out-of-Band CU. The October v1903 CU is 2019-10 Cumulative Update for Win10 v1903 KB4517389.
Have you tried rolling back the CUs you installed that caused the problem to see if the problem goes away? If it does, I would recommend updating the Realtek drivers then trying the October update in a week or two (giving time to see if it is also causing the same problem).
You will also need the latest Servicing Stack KB4521863 if you are doing a manual install. If you are using Windows Update, it will be installed automatically with the CU.1 user thanked author for this post.
-
October 17, 2019 at 10:24 am #1983765
EP
AskWoody_MVPtry updating the Realtek LAN drivers thru Realtek’s web site (latest version for Win10 is v10.036.0701.2019):
https://www.realtek.com/en/component/zoo/advanced-search/72?Itemid=276
weird thing is that you need to provide a valid email address before Realtek allows downloading the actual LAN drivers from their web site
-
October 17, 2019 at 10:52 am #1983769
SimonZerafa
GuestHi All,
Just had to reinstall Windows 10 Pro 1903 from scratch as my Audio and Video were experiencing issues after attempting to uninstall the latest CU (again).
I do have the Realtek direct drivers installed (currently v 10.36.701.2019) and this doesn’t seem to be resolving the Error 10 issue.
While reinstalling Windows 10 I decided to test the recent 1903 v2 .ISO (September 2019) for a clean install and the issues with the Realtek LAN adaptor appear during the OS setup process!
I was offline during the OS install so no facilities for configuring anything online and once in the desktop I was completely offline with the same Error 10 symptoms.
Whatever this problem is its baked into that .ISO and the CU’s for September and October 🤷♂️
Kind Regards
Simon Zerafa
-
October 17, 2019 at 11:06 am #1983776
-
-
October 17, 2019 at 3:46 pm #1983853
SimonZefara
GuestHi PK,
KB4517389 is also one of the problem updates! When ever this is installed also then Ethernet networking breaks with the Error 10 issues again.
It also affects the drivers for my ASMedia USB 3.1 ports but that’s not so critical as loosing LAN and Internet connectivity.
Kind Regards
Simon Zerafa
-
October 25, 2019 at 9:29 am #1991665
anonymous
GuestHi
Just to record that the Error 10 issues with the Realtek GB LAN Adapter on my motherboard have returned with KB 4522355.
No obvious fix so far and I now have a Realtek USB WiFi Adapter installed so I am not disconnected from my LAN with every Cumulative Update 😒🤷♂️
Kind Regards
Simon Zerafa
-
November 4, 2019 at 2:43 pm #1999317
brian1248
AskWoody LoungerIs there a list of affected controllers? I have a fairly new HP Omen 1903 64-bit Home 18362.329 last updated 9/9/2019. September and October updates still on hold.
It has a “Realtek Gaming GbE Family Controller” listed under “Network Adapters” in Device Manager. Does anyone know if this is one of the affected controllers?
It also has an “Intel(R) Wi-Fi 6 AX200 160MHz”, which sounds more like something that would control Wi-fi, but I’d rather err on the side of caution.
-
November 12, 2019 at 1:41 pm #2004294
anonymous
GuestHi All,
The solution to the Error 10 issues with Ethernet adapters appears to be a combination of a Windows CU fix from August onwards and a UEFI option.
If your UEFI settings have an option for “Above 4G decoding/crypto mining” or similar then ensure it’s disabled.
This also assumes that you are using UEFI booting as most modern PC’s really should be especially with modern CPU’s and Windows 10.
I’ve had issues since the September CU although it’s possible the MS issue was introduced with the August CU:
https://support.microsoft.com/en-gb/help/4512941/windows-10-update-kb4512941
The fix relates to “Increases the number of supported interrupts per device to 512 on systems that have x2APIC enabled.” which really shouldn’t affect single physical CPU systems but may affect systems with AMD Ryzen CPU’s. Maybe.
I’ve seen reports of various AMD based systems being affected with B450 and X470 chipsets and Realtek 8811H and Intel I211 Ethernet Adapters onboard. It seems that the UEFI code developers need to work on a fix as well as Microsoft needing to test their patch code much more thoroughly.
If you’ve been affected as I have for months with this issue then check to see if that UEFI option or something similar is enabled and disable it.
Kind Regards
Simon Zerafa
1 user thanked author for this post.
-
-
AuthorPosts
Viewing 7 reply threads -
Welcome to our unique respite from the madness.
It's easy to post questions about Windows 10, Win8.1, Win7, Surface, Office, or browse through our Forums. Post anonymously or register for greater privileges. Keep it civil, please: Decorous Lounge rules strictly enforced. Questions? Contact Customer Support.

Plus Membership
Donations from Plus members keep this site going. You can identify the people who support AskWoody by the Plus badge on their avatars.
AskWoody Plus members not only get access to all of the contents of this site -- including Susan Bradley's frequently updated Patch Watch listing -- they also receive weekly AskWoody Plus Newsletters (formerly Windows Secrets Newsletter) and AskWoody Plus Alerts, emails when there are important breaking developments. Click here for details and to sign up.
Search The Lounge
Recent Replies
Kirsty on Google threatens to remove search engine from Australia
10 minutes agoRick Corbett on Privacy warning – O&O FileDirect
14 minutes agoKirsty on Windows 10 Home vs. Pro
20 minutes agoAlex5723 on macOS Catalina running on iPad Pro 2020
22 minutes agoRick Corbett on Seriously, MBAM?
25 minutes agoanonymous on This should be the best patching experience
34 minutes agohms on Susan recommending version 2004
39 minutes agoAlex5723 on This should be the best patching experience
44 minutes agoPKCano on Susan recommending version 2004
55 minutes agowavy on Giving you the choice
56 minutes agoKen on Wow! Even more Office updates!
1 hour, 25 minutes agohms on Susan recommending version 2004
1 hour, 40 minutes agoChris B on Here’s a test topic in the testing forum
2 hours, 13 minutes agob on MS Shared Experience warning
2 hours, 26 minutes agosatrow on Giving you the choice
2 hours, 33 minutes agoCybertooth on Giving you the choice
2 hours, 49 minutes agoanonymous on January 2021 updates are here
2 hours, 50 minutes agogeekdom on KB4023057 while on Win10-2004
2 hours, 55 minutes agoanonymous on January 2021 updates are here
2 hours, 59 minutes agoSusan Bradley on This should be the best patching experience
3 hours, 24 minutes agoPaul T on Office 2010 updates.
4 hours, Just nowGKnola on This should be the best patching experience
4 hours, 3 minutes agoPaul T on Giving you the choice
4 hours, 12 minutes agoWSjfsharp on Why won’t Task Scheduler launch Office product
4 hours, 14 minutes agoWSjfsharp on Why won’t Task Scheduler launch Office product
4 hours, 15 minutes agoPaul T on macOS Catalina running on iPad Pro 2020
4 hours, 24 minutes agoPaul T on Google threatens to remove search engine from Australia
4 hours, 30 minutes agoanonymous on This should be the best patching experience
4 hours, 43 minutes agoanonymous on This should be the best patching experience
4 hours, 44 minutes agoanonymous on Giving you the choice
4 hours, 49 minutes ago
Recent Topics
-
KB4023057 while on Win10-2004
2 hours, 56 minutes ago
-
MS Shared Experience warning
2 hours, 27 minutes ago
-
Google threatens to remove search engine from Australia
10 minutes ago
-
macOS Catalina running on iPad Pro 2020
23 minutes ago
-
How to check if someone else accessed your Google account
11 hours, 44 minutes ago
-
This should be the best patching experience
35 minutes ago
-
Windows 10 Insider build 19042.782 (20H2) released to Beta & Release Preview
16 hours, 55 minutes ago
-
Browser Settings Block Linux Mint Downloads
17 hours, 4 minutes ago
-
Windows 10 Insider Preview build 20296 released to DEV Channel
1 day ago
-
Google Analytics Notice
1 day, 1 hour ago
-
Beeper combines 15 chatting apps
20 hours, 34 minutes ago
-
File Explorer cannot see external 2Tb drive in full
1 day, 4 hours ago
-
Office 2010 updates.
4 hours, 1 minute ago
-
What is ‘Meet Now’
1 day, 4 hours ago
-
Linux is now completely usable on the Mac mini M1
2 days ago
-
User Feed Synchronization – Disable/Delete Task?
1 day, 1 hour ago
-
AV Alert from JetAudio Plus
2 days, 2 hours ago
-
System Restore Stopped Working
1 day ago
-
Malwarebytes was targeted by SolarWinds hackers too
2 days, 12 hours ago
-
So I opened up an HP and where’s the hard drive?
12 hours, 24 minutes ago
-
Which version of MS Office should we buy and where can we get it?
1 day, 15 hours ago
-
Fiber optic not available; options please
1 day, 20 hours ago
-
Best W10-Pro updater program ?
2 days, 12 hours ago
-
Accessing Old Laptop HD
21 hours, 22 minutes ago
-
DNSpooq lets attackers poison DNS cache – A Patch
3 days ago
-
Nitro data breach – what does it mean to me?
2 days, 13 hours ago
-
Check Point : “FreakOut” malware exploits new Linux vulnerabilities
3 days, 1 hour ago
-
How to STOP Outlook Hotmail config forcing signin to Office 2019
7 hours, 9 minutes ago
-
Permission on public desktop gets reset
3 days, 2 hours ago
-
Surface Pro 4 & Win v2004 update fail
3 days, 1 hour ago
Search for Topics
Recent blog posts
- This should be the best patching experience
- So I opened up an HP and where’s the hard drive?
- What Linux is and why it has persisted
- Find the cable modem that’s just right for your ISP
- Four GB of RAM vanishes … but then reappears
- Wow! Even more Office updates!
- Giving you the choice
- Tasks for the weekend – January 16, 2021
Key Links
Copyright © 2004 – 2021 AskWoody Tech LLC. All rights reserved.