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  • Remote assistance capability

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Remote assistance capability

    • This topic has 1 reply, 2 voices, and was last updated 10 months ago.
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      • #2012327 Reply

        Having (finally and reluctantly) moved from 7 to 10 I dug out your Dummies book purchased years ago.  In it you state that Remote assistance capability is not only the greatest thing since sliced bread but the greatest thing since Adam and Eve were chucked out of the Garden of Eden.  If I was one of the many scam artists who want me to allow them remote access to my computer I would certainly agree.  (If bored I like to string them along for half an hour or so)

        That facility has definitely cost a lot of people a lot of money and is a bit like putting a self destruct button labelled “For emergency Use Only” in your car.

      • #2012837 Reply
        Da Boss

        While I agree the capability has enormous potential for scams, it does have its uses – when used very carefully!

        I wonder if you have an old version of the Windows 10 for Dummies book, as the 2nd and 3rd Editions state this at the start of the section:

        Windows has long boasted the Remote Assistance feature, which lets a person on
        one computer control a second computer, long distance, while both watch what’s
        on the screen. It’s a great puppet/puppet master capability that allows someone
        to solve your problems remotely while you watch. (Or, if you’re the guru, Remote
        Assistance allows you to solve others’ problems while they watch.)

        If you’re looking at these instructions because someone you don’t know wants to
        get into your computer, stop. Right now. Seriously. Stop. Ask yourself how much
        you know about the person who’s trying to look at your PC. Do you trust her to
        take control of your PC — is it possible she’ll pull a fast one on you, even drop an
        infected file? If you have any qualms at all, DON’T DO IT. Scammers love to talk
        people into using Remote Assistance because they get full control over the PC, and
        if they work fast enough (or talk fast enough to convince you that what they’re
        doing is legitimate), they can easily plant anything they want on your computer.

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