• Remote Conferencing Hardware While Sheltering in Place

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    #2212302

    We are now moving into Phase II of our off-site work transition.

    Phase I included getting everyone setup to work from home – computers, software, high speed internet, voice over internet phone service as well as video conferencing and online meeting capabilities.

    We have chosen Vonage for telecommunications as well as Skype and Cisco Webex products for conferencing, meetings, etc. In addition to standard desktop telephones, the hardware we are using includes Andrea NC-185VM USB On-Ear Stereo Headsets and Logitech C920 Pro Webcams. The headsets are supported by Andrea’s AUDIOCOMMANDER – software that includes microphone noise cancellation and beam forming.

    Now as part of Phase II, we are looking to improve our staff’s “appearance” while communicating with clients and are open to suggestions for alternatives for the Andrea headsets and Logitech webcams. In short, we would like our staff to look and sound clear, sharp, and professional – as if they are talking with someone face to face vs. looking like a football coach working from the sidelines on game day wearing an audio headset.

    Any thoughts?

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    • #2212621

      Something like high end earbuds might be what you’re looking for.

      Sony WI-1000X
      Bowers & Wilkins PI3
      Apple AirPods

      Video is probably more about location and lighting than the camera. Backlit and bright front will both be terrible, so it may be as simple as spending some time with each user getting the setting right.

      cheers, Paul

      2 users thanked author for this post.
    • #2325397

      After a long search we just upgraded our web conferencing setups from earbuds to (portable) desktop Anker PowerConf S3 Bluetooth Speakerphones.

      The results have been incredible. Just got off a video conference with two people in the room here. The audio and microphone pickups were incredible.

      The PowerConf S3 has 6 microphones; enhanced voice pickup; 24 hour call time; Bluetooth 5 and USB C connectivity, and its conference speaker is compatible with leading platforms.

      I recommend that others look into replacing their earbuds with a desktop speakerphone.

      During our search we looked at a number of alternative and the final choice was between the Anker smart phone and units manufactured by Jabra and Senneiser. We settled on the Anker product when we found it on  sale for $99 / per unit.

      1 user thanked author for this post.
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