We are now moving into Phase II of our off-site work transition.
Phase I included getting everyone setup to work from home – computers, software, high speed internet, voice over internet phone service as well as video conferencing and online meeting capabilities.
We have chosen Vonage for telecommunications as well as Skype and Cisco Webex products for conferencing, meetings, etc. In addition to standard desktop telephones, the hardware we are using includes Andrea NC-185VM USB On-Ear Stereo Headsets and Logitech C920 Pro Webcams. The headsets are supported by Andrea’s AUDIOCOMMANDER – software that includes microphone noise cancellation and beam forming.
Now as part of Phase II, we are looking to improve our staff’s “appearance” while communicating with clients and are open to suggestions for alternatives for the Andrea headsets and Logitech webcams. In short, we would like our staff to look and sound clear, sharp, and professional – as if they are talking with someone face to face vs. looking like a football coach working from the sidelines on game day wearing an audio headset.
Any thoughts?