Reports of Surface Pro swamping Temp folder with bogus .evtx files

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I don’t have many details at this point, but the most succinct description I can find is on the StackExchange forum, from Sam Axe: Every few seconds a
[See the full post at: Reports of Surface Pro swamping \Temp folder with bogus .evtx files]

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GreatAndPowerfulTech

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[krzemien]

For what it’s worth: Surface App does not want to get itself updated via store since sometime last week, ending with 0XSOMETHING error code instead.

As that’s corporate machine and on 1709 still, assumed it’s by design and have duly forgotten about this. Except that reliability chart looks worse now, naturally.

I  am yet to check if /TEMP is littered with these files, shall report tomorrow.

EDITED TO ADD: It’s a humble but up-specced Surface Laptop by the way.

• This reply was modified 3 years, 11 months ago by krzemien. Reason: Additional information added

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For completeness, there error says:

Something unexpected happened
Code: 0x80080204

(I bet!)

wsreset.exe is to no avail. I will see if it clears out on its own (as expected really?) over the next few days.

No excessive junk in any of the /TEMP folders though.

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OK, so an update: got rid of it now completely as old app just stopped working on its own (talk about the improvement!) and merely asked me to reinstall it from the Store – and these issues went away.

(Frankly, I did not even know this app existed before!)

New, updated, app installation finishes with the same error. Naturally.

So my careful stance on this is that this new, updated, app is not compatible with anything preceding 1903.

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woody

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Updating here for posterity:

The problematic app version (in my case at least) was 42.602.139.0.

The one that installed today without issues is 42.604.139.0.

Information in Store has not been update yet, obviously, and still shows 42.602.139.0 and Oct 2019 release date.

 

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b

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No issues since updating to a new version of the Surface app six days ago:

New Surface app version 42.602.139.0 for Windows 10 and Windows 8.1

Windows 11 Pro version 22H2 build 22621.2361 + Microsoft 365 + Edge

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woody

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Yes I’ve got this exact issue. Different models and different locations around the globe. Seems to be affecting surface at random. Removing surface app seems to fix though.

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woody

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I see a report from WinHaven LLC on the PatchManagement list, confirming for the Surface Pro 6.

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This started last week only on our Surface Book machines running v1803. Disabling the Windows Store via GPO hasn’t helped. Updating to 1809 has fixed it for us.

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woody

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