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  • Review effectiveness of Microsoft Support & Recovery Assistant

    Posted on moss rawn Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Questions: Microsoft Office Review effectiveness of Microsoft Support & Recovery Assistant

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      • #2286868 Reply
        moss rawn
        AskWoody Plus

        How effective is Microsoft Support and Recovery Assistant?

        Does it really help in solving Outlook (and other apps) problems? Example: Timeline suddenly fails to list prior internet searches.

        I can’t find an INDEPENDENT review – all I find is Microsoft hype.

      • #2286894 Reply
        AskWoody MVP

        In my experience with it, the assistant can help with several different types of Office 365 problems. It is NOT a general purpose trouble shooter.


      • #2286891 Reply

        It can help with a lot of Outlook issues, but I doubt if it would help with Timeline (as Timeline is not a part of Outlook or Microsoft/Office 365).

        Timeline requires the Windows Search service (SearchIndexer.exe) to be enabled, running, and set to Automatic (Delayed Start).
        How to Enable or Disable Search Indexing in Windows

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