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  • Roboform update re-installs current version when new version is available

    Posted on Moonbear Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 7 Questions: Windows 7 Roboform update re-installs current version when new version is available

    Viewing 11 reply threads
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      • #2269393 Reply
        Moonbear
        AskWoody Lounger

        I have version 8.7 of RoboForm Password Manager installed, version 8.9 was released today.

        When I checked for updates and then clicked update now the download and install process ran as normal.

        But when I checked the “about” section it showed that I still have 8.7 installed with 8.9 available.

        Even though the updater seems to be having problems, the rest of the program is still working fine.

        Have any other AskWoody users who have RoboForm seen anything like this before?

      • #2269394 Reply
        PKCano
        Da Boss

        Have you rebooted the computer since the install?

      • #2269395 Reply
        Moonbear
        AskWoody Lounger

        No, as far as I know Roboform doesn’t need a restart after an update.

         

      • #2269403 Reply
        Moonbear
        AskWoody Lounger

        @PKCano

        After the restart I checked for an update and ran the update process again and this time version 8.9 was successfully installed.

        Thanks for your help, if you hadn’t said it, restarting the computer probably wouldn’t have crossed my mind.

        2 users thanked author for this post.
      • #2269405 Reply
        anonymous
        Guest

        Exactly the same problem described by Moobear.

        Reinstalled the Roboform, restarted the computer but no avail.

         

        • #2269409 Reply
          Moonbear
          AskWoody Lounger

          Wait about an hour and check for the update again.

          If the updater is pulling in the correct version this time (8.9) the size of the download should be 24,453 kb.

          If the number is still 24,001 kb cancel the download, its still pulling in 8.7

           

      • #2269413 Reply
        RetiredGeek
        AskWoody MVP

        Hey Y’all,

        For future reference you don’t need to reboot the computer after a RoboForm update.

        Just right click the RF icon in the tray and select Exit. Then Type Roboform in the search box and select Roboform Editor, enter your password and you’re good to go.

        RoboForm8-9
        HTH 😎

        May the Forces of good computing be with you!

        RG

        PowerShell & VBA Rule!
        Computer Specs

        Attachments:
        3 users thanked author for this post.
        • #2269420 Reply
          Moonbear
          AskWoody Lounger

          Is there any way to tell why this may start happening?

      • #2269421 Reply
        RetiredGeek
        AskWoody MVP

        Moonbear,

        I updated my test machine after I posted and it did NOT need a restart! Go figure.

        My production machine is running:
        Edition: Windows 10 Pro 64-bit
        Version: 1909
        Build: 18363.778

        While my test machine is running:
        Edition: Windows 10 Pro 64-bit
        Version: 1909
        Build: 18363.836

        Also note that I am running the Free Version of RoboForm not RF Anywhere!

        What version are you running?

        HTH 😎

        May the Forces of good computing be with you!

        RG

        PowerShell & VBA Rule!
        Computer Specs

        • #2269426 Reply
          Moonbear
          AskWoody Lounger

          I’m using the free version with Windows 7 Home Premium 64-bit

          • This reply was modified 1 month ago by Moonbear.
      • #2269447 Reply
        GLingner
        AskWoody Plus

        @PKCano

        After the restart I checked for an update and ran the update process again and this time version 8.9 was successfully installed.

        Thanks for your help, if you hadn’t said it, restarting the computer probably wouldn’t have crossed my mind.

        Not to go off topic, and respectfully asking, am I the only person who has always restarted all of my systems at least once or twice throughout a normal day? “Normal” meaning no updates or other funny business.

        My girlfriend has windows 10 and the first time her system started slowing down and misbehaving I told her to reboot. She was very puzzled by my comment saying, “I never reboot my lap-top, or turn it off.”
        Then to her surprise everything ran great again after the reboot. (she didn’t know about the late night adventures & reboots that Win 10 carries on with after forced updates either.)
        Am I the only one who has this reboot practice?
        Only curious,
        Gary

        • This reply was modified 1 month ago by GLingner.
        • This reply was modified 1 month ago by GLingner. Reason: Curious
        • #2269467 Reply
          Paul T
          AskWoody MVP

          Yes, you are the only one.  🙂

          I reboot once a month at best and usually only for updates. I hibernate when not in use.

          cheers, Paul

      • #2269459 Reply
        Alex5723
        AskWoody Plus

        Am I the only one who has this reboot practice?

        Rebooting your PC is causing wear & tear to the electronic components.

        I never shut down my laptops which are on 24/7/365. I restart only when required after monthly updates of software updates.

      • #2269570 Reply
        RetiredGeek
        AskWoody MVP

        Gary,

        I turn my machines off at least every night. The whole thing about rebooting wearing out your machine has been debunked years ago. Yeah, back in the 50 & 60 it was a concern but we’ve come a long way baby!

        Just one example to back up my assertion: 

        HTH 😎

        May the Forces of good computing be with you!

        RG

        PowerShell & VBA Rule!
        Computer Specs

      • #2269620 Reply
        Alex5723
        AskWoody Plus

        Gary,

        I turn my machines off at least every night. The whole thing about rebooting wearing out your machine has been debunked years ago. Yeah, back in the 50 & 60 it was a concern but we’ve come a long way baby!

        Just one example to back up my assertion: 

        HTH 😎

        I don’t agree. Starting an electronic device (PC, TV, Receiver…) from cold is like hitting the device with a Lightning/electric spike. Electronic devices have to keep some current/temp levels.
        Most of current electronic devices like TVs, Receivers… don’t shut down they just go into sleep mode keeping components “alive”.

        • #2269759 Reply
          Paul T
          AskWoody MVP

          This isn’t the case for PCs, the power supply is always running providing a small amount of power to the mobo – for “wake on”.

          cheers, Paul

      • #2270356 Reply
        wavy
        AskWoody Plus

        I use a remote switch on my surge protector to turn off power to my router and PC every night. I have never heard them complain!

        🍻

        Just because you don't know where you are going doesn't mean any road will get you there.
        1 user thanked author for this post.
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    Reply To: Roboform update re-installs current version when new version is available

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