• Roboform update re-installs current version when new version is available

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    #2269393

    I have version 8.7 of RoboForm Password Manager installed, version 8.9 was released today.

    When I checked for updates and then clicked update now the download and install process ran as normal.

    But when I checked the “about” section it showed that I still have 8.7 installed with 8.9 available.

    Even though the updater seems to be having problems, the rest of the program is still working fine.

    Have any other AskWoody users who have RoboForm seen anything like this before?

    Viewing 11 reply threads
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    • #2269394

      Have you rebooted the computer since the install?

    • #2269395

      No, as far as I know Roboform doesn’t need a restart after an update.

       

    • #2269403

      @PKCano

      After the restart I checked for an update and ran the update process again and this time version 8.9 was successfully installed.

      Thanks for your help, if you hadn’t said it, restarting the computer probably wouldn’t have crossed my mind.

      2 users thanked author for this post.
    • #2269405

      Exactly the same problem described by Moobear.

      Reinstalled the Roboform, restarted the computer but no avail.

       

      • #2269409

        Wait about an hour and check for the update again.

        If the updater is pulling in the correct version this time (8.9) the size of the download should be 24,453 kb.

        If the number is still 24,001 kb cancel the download, its still pulling in 8.7

         

    • #2269413

      Hey Y’all,

      For future reference you don’t need to reboot the computer after a RoboForm update.

      Just right click the RF icon in the tray and select Exit. Then Type Roboform in the search box and select Roboform Editor, enter your password and you’re good to go.

      RoboForm8-9
      HTH 😎

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

      3 users thanked author for this post.
    • #2269421

      Moonbear,

      I updated my test machine after I posted and it did NOT need a restart! Go figure.

      My production machine is running:
      Edition: Windows 10 Pro 64-bit
      Version: 1909
      Build: 18363.778

      While my test machine is running:
      Edition: Windows 10 Pro 64-bit
      Version: 1909
      Build: 18363.836

      Also note that I am running the Free Version of RoboForm not RF Anywhere!

      What version are you running?

      HTH 😎

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

    • #2269447

      @PKCano

      After the restart I checked for an update and ran the update process again and this time version 8.9 was successfully installed.

      Thanks for your help, if you hadn’t said it, restarting the computer probably wouldn’t have crossed my mind.

      Not to go off topic, and respectfully asking, am I the only person who has always restarted all of my systems at least once or twice throughout a normal day? “Normal” meaning no updates or other funny business.

      My girlfriend has windows 10 and the first time her system started slowing down and misbehaving I told her to reboot. She was very puzzled by my comment saying, “I never reboot my lap-top, or turn it off.”
      Then to her surprise everything ran great again after the reboot. (she didn’t know about the late night adventures & reboots that Win 10 carries on with after forced updates either.)
      Am I the only one who has this reboot practice?
      Only curious,
      Gary

      • This reply was modified 2 years, 11 months ago by GLingner.
      • This reply was modified 2 years, 11 months ago by GLingner. Reason: Curious
      • #2269467

        Yes, you are the only one.Β  πŸ™‚

        I reboot once a month at best and usually only for updates. I hibernate when not in use.

        cheers, Paul

    • #2269459

      Am I the only one who has this reboot practice?

      Rebooting your PC is causing wear & tear to the electronic components.

      I never shut down my laptops which are on 24/7/365. I restart only when required after monthly updates of software updates.

    • #2269570

      Gary,

      I turn my machines off at least every night. The whole thing about rebooting wearing out your machine has been debunked years ago. Yeah, back in the 50 & 60 it was a concern but we’ve come a long way baby!

      Just one example to back up my assertion:Β 

      HTH 😎

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

    • #2269620

      Gary,

      I turn my machines off at least every night. The whole thing about rebooting wearing out your machine has been debunked years ago. Yeah, back in the 50 & 60 it was a concern but we’ve come a long way baby!

      Just one example to back up my assertion:Β 

      HTH 😎

      I don’t agree. Starting an electronic device (PC, TV, Receiver…) from cold is like hitting the device with a Lightning/electric spike. Electronic devices have to keep some current/temp levels.
      Most of current electronic devices like TVs, Receivers… don’t shut down they just go into sleep mode keeping components “alive”.

      • #2269759

        This isn’t the case for PCs, the power supply is always running providing a small amount of power to the mobo – for “wake on”.

        cheers, Paul

    • #2270356

      I use a remote switch on my surge protector to turn off power to my router and PC every night. I have never heard them complain!

      🍻

      Just because you don't know where you are going doesn't mean any road will get you there.
      1 user thanked author for this post.
    • #2281230

      @RetiredGeek

      What will I need to do to get my Roboform passwords on my new PC when I finally get it?

      • #2281268

        You just log in to Roboform and synchronise

        1 user thanked author for this post.
      • #2281325

        M.B.,

        As an alternative you can copy the Default profile (C:\Users\[your userid]\Documents\Roboform\Profiles\Default Profile from your old machine to the new one after your install RoboForm.

        HTH

        May the Forces of good computing be with you!

        RG

        PowerShell & VBA Rule!
        Computer Specs

        1 user thanked author for this post.
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