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  • Rules error out of nowhere

    Posted on CWBillow Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Rules error out of nowhere

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      • #2100065 Reply
        CWBillow
        AskWoody Plus

        All of a sudden I am getting the following error in Outlook 365:

        the rules on this computer do not match the rulers on microsoft exchange

        I haven’t added any new rules of late, and I found, in searching, that this error goes back as far as 2016.  It then also asks if I want to keep the rules on the sever or on the client.

        Any idea what this is and why?

        And of course, is there a fix?

        Chuck Billow

      • #2100480 Reply
        Paul T
        AskWoody MVP

        Outlook has two sets of rules, server and local. Not sure about O365 but there should be a way to view the different sets of rules.

        cheers, Paul

      • #2111036 Reply
        CWBillow
        AskWoody Plus

        I found a/the solution:

        Keep Client or Server Side Rules?

        Chuck Billow

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