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  • Rules error out of nowhere

    Posted on CWBillow Comment on the AskWoody Lounge

    Home Forums AskWoody support Microsoft Office by version Rules error out of nowhere

    This topic contains 2 replies, has 2 voices, and was last updated by  CWBillow 2 weeks, 5 days ago.

    • Author
    • #2100065 Reply

      AskWoody Plus

      All of a sudden I am getting the following error in Outlook 365:

      the rules on this computer do not match the rulers on microsoft exchange

      I haven’t added any new rules of late, and I found, in searching, that this error goes back as far as 2016.  It then also asks if I want to keep the rules on the sever or on the client.

      Any idea what this is and why?

      And of course, is there a fix?

      Chuck Billow

    • #2100480 Reply

      Paul T
      AskWoody MVP

      Outlook has two sets of rules, server and local. Not sure about O365 but there should be a way to view the different sets of rules.

      cheers, Paul

    • #2111036 Reply

      AskWoody Plus

      I found a/the solution:

      Keep Client or Server Side Rules?

      Chuck Billow

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