Server Essentials dynamic DNS failing again (remotewebaccess.com)

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[mcbsys]

Heads up if you still run Server Essentials with remotewebaccess.com for dynamic DNS:  DDNS updates have started failing again.

Primary report and discussion:

https://docs.microsoft.com/en-us/answers/questions/318584/are-the-problems-with-remotewebaccesscom-domain-an.html?childToView=836815#answer-836815

I tried to do some Wireshark tracing this morning but didn’t get too far. It may be related to a missing domain in the SSL certificate presented by onedscolprdneu05.northeurope.cloudapp.azure.com. I blogged in more detail here:

https://www.mcbsys.com/blog/2022/05/debugging-remotewebaccess-com/

@sb Susan do you still have contacts at Microsoft that maintain Essentials? Or is it fully abandoned?

 

• This topic was modified 1 year ago by mcbsys.

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Let me try.  I can’t guarantee anything these days.

Susan Bradley Patch Lady

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mcbsys

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For reference, an earlier post about remotewebaccess problems:

https://www.askwoody.com/forums/topic/essentials-servers-fix-up-to-get-remotewebaccess-renewed/

This time, upgrading TLS doesn’t help. It would be annoying if Microsoft announced the end of the remotewebaccess service when Essentials still has five years of support left. What’s more concerning is that they keep breaking it without announcing anything–like they just forget that it’s there. “Oops, were you using that?”

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”

 SamriddhiChaturvedi-1672 · 21 hours ago

Hi
We have made some changes and changes and expect the issue to go away.
Can you please verify at your end/setups ?”

Can you check?

Susan Bradley Patch Lady

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Thanks! I hadn’t see that thread yet–apparently it’s the main one now:

https://docs.microsoft.com/en-us/answers/questions/836775/

Initial feedback is that the fix didn’t work but maybe now that Microsoft is aware, they will keep working on it.

Meanwhile, I’ve already moved one site to a custom remote.mydomain.com. The Office Maven has a pretty comprehensive article on that here.

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Multiple users in the linked thread are reporting in the last 18 hours that it is working again.

Pretty sure that we have Susan @sb to thank for getting Microsoft’s attention on this! Thank you, Susan!

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The Microsoft fix seems to be working now.  I was able to repair RWW on a Windows Server Essentials 2012R2 VM tonight that had been failing to update the new external IP with Azure DNS since early May.

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mcbsys

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Does anyone know what service actually runs the Dyndns Update for remotewebaccess? I was able to renew the certificate, but the IP address still isn’t updating and a desktop is showing some VERY old IP address that isn’t correct for my domain. Perhaps if I could FORCE an update from the WSE 2012 R2 server?

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Hi everyone.

Looks like the free Microsoft dynamic dns service in Essentials 2012 and 2016 has stopped working after recent windows update KB5020690 and KB5020023.

Any fixes?

Kind regards

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Have you guys installed the hotfix?

 

October 17, 2022—KB5020435 (OS Builds 19042.2132, 19043.2132, and 19044.2132) Out-of-band – Microsoft Support

Install that and see if it fixes the issue?

October 17, 2022—KB5020435 (OS Builds 19042.2132, 19043.2132, and 19044.2132) Out-of-band – support.microsoft.com Windows 10, version 20H2 and Windows Server, version 20H2 update history; October 28, 2022—KB5020953 (OS Builds 19042.2194, 19043.2194, and 19044.2194) Out-of-band support.microsoft.com

 

If this fixes it, that was slid into the PREVIEW update of 9/20

• New! Turns off Transport Layer Security (TLS) 1.0 and 1.1 by default in Microsoft browsers and applications. For more information, see KB5017811.

So the side effect for the October security update was really a kinda security feature that was slid into the preview release

September 20, 2022—KB5017380 (OS Builds 19042.2075, 19043.2075, and 19044.2075) Preview – Microsoft Support

September 20, 2022—KB5017380 (OS Builds 19042.2075, 19043.2075, and 19044.2075) Preview – Microsoft Support – support.microsoft.com Windows 10, version 1909 and Windows Server, version 1909 update history; End of service statement; May 10, 2022—KB5013945 (OS Build 18363.2274) support.microsoft.com

Susan Bradley Patch Lady

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https://support.microsoft.com/en-us/topic/october-18-2022-kb5020439-os-build-14393-5429-out-of-band-f9840376-4f36-45c3-8dd8-f366c4b884dd  for server 2016

https://support.microsoft.com/en-us/topic/kb5020449-out-of-band-update-for-windows-server-2012-october-17-2022-6910b46a-261c-499e-8e6c-45d7daa053d7 for 2012

Susan Bradley Patch Lady

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They admitted in the forums that there is a virtual machine failing in their cloud.

Susan Bradley Patch Lady

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