• Something Happened and your pin is not available

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    I have been using my pin successfully for  years.  This time when I entered my pin the login screen appeared showing the password entry screen plus two links, “I forgot my password” and “sign-in options”.  As I have been using a pin I do not know the password which I assume is connected to my account which has undergone a number of reference changes over the years.

    When I click on sign-in options two options appear:  pin and Microsoft account password.  When I click on pin nothing happens.  Am I doomed to do a complete reinstall or is there a way to get my computer to recognize my pin?


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    • #2457849

      There are various options, but are you clear whether the sign-in you normally use is a Local Account (short name) or a Microsoft Account (email address)?

      How to Fix “Something Happened And Your Pin Isn’t Available”

      Windows 11 Pro version 22H2 build 22621.382 (group ASAP) + Microsoft 365

      1 user thanked author for this post.
    • #2458015

      When I click on Set up my PIN or PIN in the Sign-in options the computer does not respond.  When I bring up troubleshooting and attempt to boot into safe mode, I am returned to the Something happened and your Pin is not available screen.

      I assume that the PIN stored on my local machine is the culprit but I do not know how to fix it as I cannot get logged on to access my computer.


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