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  • start menu won’t open

    • This topic has 22 replies, 6 voices, and was last updated 1 month ago.
    Viewing 17 reply threads
    • Author
      Posts
      • #2364245
        rhp52
        AskWoody Plus

        I’m on 20h2 and just noticed this morning that i can’t open the start menu. I searched the site but didn’t find anything.

        Anybody have an idea what the problem might be?

        I can’t get to the cmd prompt to run any diagnostics such as scannow/sfc

        Thanks

        Win 10 Pro v.20h2

      • #2364249
        PKCano
        Manager

        Have you tried restarting (not shutdown/turn on) the computer and logging in again?
        Have you tried the “Windows key”?
        Can you type cmd.exe in the search box and start the Command Prompt that way?

      • #2364255
        rhp52
        AskWoody Plus

        I did try restarting but had no effect. the windows key does not bring up the start menu…nothing happens. I was able to get to the cmd prompt and run dism. the results said image was restored. Tried again but still not working.

        Ran sfc and it showed no issues

        Win 10 Pro v.20h2

      • #2364272
        Microfix
        AskWoody MVP

        rhp52, there’s a quick and easy way to check, this is where DISM GUI comes in handy to check things over without typing in commands all the time. Yeah, I’m a lazy typer but this works great.

        | Quality over Quantity |
      • #2364273
        rhp52
        AskWoody Plus

        Thanks, looks interesting.

        Win 10 Pro v.20h2

      • #2364486
        rhp52
        AskWoody Plus

        I tried the other profile on this machine and the start menu works. Just not in my profile…

        PKCano I would appreciate your help…I’m out of ideas….thank you

        Win 10 Pro v.20h2

      • #2364500
        rhp52
        AskWoody Plus

        Update: in Task mgr. under processes I see that Search is suspended. Could this be the cause of the start menu not working?

        Win 10 Pro v.20h2

      • #2364507
        b
        AskWoody MVP

        Try restarting StartMenuExperienceHost.exe

        How to Restart Start Menu in Windows 10

        Windows 10 Pro version 21H1 build 19043.1052 + Microsoft 365 (group ASAP)

      • #2364513
        rhp52
        AskWoody Plus

        thank you for responding, but i don’t see that listed anywhere in processes or details of task manager.

        Win 10 Pro v.20h2

        • #2364517
          PKCano
          Manager

          If it’s not in Processes or Details in Task Manager:
          Follow the link in @b ‘s post.
          Look at Option 3
          Open an elevated Command prompt.
          Copy/paste the two commands into the Command Prompt, one at a time and hit Enter after each one.

      • #2364521
        rhp52
        AskWoody Plus

        I ran both and no start menu. I also ran the start menu trouble shooter and it shows Cortana

        not installed correctly.

         

        Win 10 Pro v.20h2

      • #2364525
        rhp52
        AskWoody Plus

        ok did that but no go

        Win 10 Pro v.20h2

      • #2364551
        Microfix
        AskWoody MVP

        Does it work when you press and hold the shift key whilst clicking the start button?
        IMHO use Open-Shell instead, it’s far more customisable and gets rid of the ‘Fisher Price’ look.

        | Quality over Quantity |
      • #2364554
        rhp52
        AskWoody Plus

        No, that doesn’t work either but thanks

        Win 10 Pro v.20h2

      • #2364584
        rhp52
        AskWoody Plus

        Update: it seems the start menu may be back, but it appears to be full screen. Rebooted with the same result. The app squares are seemingly unmovable?? Any suggestion would help..

        Anyway I did want to thank those who responded…we’re making progress…

        Win 10 Pro v.20h2

        • #2364657
          PKCano
          Manager

          There is a setting in the Settings App for the Taskbar to be full screen.
          Turn it OFF if it’s ON.
          Right click on the taskbar, click on the Taskbar settings gear.

          1 user thanked author for this post.
          • #2364671
            rhp52
            AskWoody Plus

            PKCano- checked that yesterday…it’s off.  this morning i cannot get the menu to come up.

            Win 10 Pro v.20h2

      • #2364632
        doriel
        AskWoody Lounger

        If start menu stops working, you should press CTRL+AL+DEL and select “Sign out”.
        Then sign in again and Start menu starts working again. This solution worked for me numerous times.

        Dell Latitude E6530, Intel Core i5 @ 2.6 GHz, 4GB RAM, W10 20H2 Enterprise

        HAL3000, AMD Athlon 200GE @ 3,4 GHz, 8GB RAM, Fedora 29

        • #2364672
          rhp52
          AskWoody Plus

          Thanks! I’ve tried that with no success

          Win 10 Pro v.20h2

      • #2364638
        anonymous
        Guest

        If something is causing push notification services to not start automatic, that causes the start mento to not work aswell, in that case just check so they are set to auto in services

      • #2364696
        rhp52
        AskWoody Plus

        so i tried re- indexing and after reboot the start menu was there! Then, after arranging the tiles and such I went to check that all my files and folders were there and… it disappeared. I can sometimes intermittently get it to appear and when it does it is incomplete, other instances get the blue circle.

        Again, I appreciate the suggestions from everyone.

        Win 10 Pro v.20h2

      • #2364698
        zat_so
        AskWoody Plus
        • #2364699
          rhp52
          AskWoody Plus

          Tablet mode is off. Thanks for the suggestion!

          Win 10 Pro v.20h2

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