• Surface Pro 4, Surface Laptop get monster firmware/driver updates

    Home » Forums » Newsletter and Homepage topics » Surface Pro 4, Surface Laptop get monster firmware/driver updates


    Yesterday Microsoft released dozens of fixes for the Surface Pro 4 and the Surface Laptop — but only for those running Win10 1709 or 1803. The update
    [See the full post at: Surface Pro 4, Surface Laptop get monster firmware/driver updates]

    Viewing 1 reply thread
    • #206064

      What is this update? A fresh install of Linux?

      2 users thanked author for this post.
    • #206159


      My Pro 4 updated and now the screen does not respond. Many restarts including the + volume trick.

      Pad does pinch/zoom, scroll select but nothing from the screen – working one minute before the updates


      1 user thanked author for this post.
      • #206170

        So you can log on, and pinch. What about typing


        Which machine?

        • #206450


          Hi Woody,
          All of the keyboard/pad functions are working but no screen-touch or pen (pen button clicks still open pre-chosen programmes as they should).
          It also now takes ages to restart (used to start in seconds). Begins with completely black screen for about 20 seconds and no visible signs of turning on (lights on Fn key for instance) then the SURFACE screen, then the ring and eventually lock screen.
          Seems to use the fan more often (it even continued after shut down last night).
          After being shut down will only start up with long hold on power switch.
          In device manager the Firmware has an exclamation mark on Surface ME saying:
          This device cannot start. (Code 10) – An attempt was made to change the attributes on memory that has not been committed.
          I contacted Microsoft but they ended up sending me to ‘diagnostic tool’ which (despite me not being able to draw anything on the screen) said all was fine!
          They did email me afterwards but have not responded further.
          Any ideas Woody?
          Without the Surface actually having a usable surface, it’s just a weak laptop with a small screen 🙁

          Version 10.0.17134 Build 17134

          On Surface Pro 4



          Edit to remove HTML. Please use the “Text” tab in the entry box when you copy/paste.

      • #206750

        I ran into the same problem with the Surface ME Driver / Touchscreen not responding after July 2018 update.  I have been on with 3 different MS Support people and have gone as far as using USB Recovery Image and it is still not working.

    Viewing 1 reply thread
    Reply To: Surface Pro 4, Surface Laptop get monster firmware/driver updates

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information: