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  • Surface Pro 6 dropping ethernet connecton

    Home » Forums » AskWoody support » PC hardware » Questions: Microsoft Surface » Surface Pro 6 dropping ethernet connecton

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    #2266759

    My SP 6 is dropping the Ethernet internet connection frequently. I have tried everything I found on the internet to no avail and am beginning to think it may be a hardware problem. If so I fear the connection hardware would be part of the motherboard. If I reboot it starts working again but this is not very practical in the middle of a Zoom conference call!

    Any ideas please?

    David Blanchard

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    • #2266762

      In Device Manager, right click on the NIC, choose Properties, look on the Power Management tab (or equivalent on your machine) and uncheck “Allow the computer to turn off the device to save power”

      You can also look for a similar setting(s) under Power Options.

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