Topic: syncing my Outlook account to Win 10 Mail account @ AskWoody

syncing my Outlook account to Win 10 Mail account

Posted on WSBruno Terlingen Comment on the AskWoody Lounge
Home › Forums › AskWoody support › Productivity software by function › MS Outlook and email programs › syncing my Outlook account to Win 10 Mail account
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- - December 29, 2019 at 3:46 pm #2037484
    
    WSBruno Terlingen
    AskWoody Lounger
    
    Dear People, I have been using Microsoft’s Outlook email program for several years, however my subscription is about to run out and I have decided to use Microsoft 10 Mail. I also have a gmail account.
    
    So, I set up Win 10 Mail and synced that with my gmail account, good a gold: anything that comes into my gmail account goes into my Win 10 Mail box also.
    
    I then wanted to sync my Outlook account to Win 10 Mail but it will not “read” the provider’s server by the looks of it. My provider is Australia’s biggest: Telstra. I have set all the parameters with the email in being: imap.telstra.com on port 993, the email out being smtp.telstra.com on port 465.
    
    I had a Telstra technician take over my PC last night by the overseas out-sourced people did not have a clue.
    
    Surely there are people who have gone from using Outlook to Mail, using the same provider/same email address.
    
    Please assist.
    
    Bruno terlingen.
    
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  - December 30, 2019 at 3:33 am #2037717
    
    Paul T
    AskWoody MVP
    
    MS have a page with instructions for connecting a new account.
    
    Is that how you have it setup?
    What doesn’t work / sync?
    
    cheers, Paul
    
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  - December 30, 2019 at 9:30 pm #2038028
    
    WSBruno Terlingen
    AskWoody Lounger
    
    G’day Paul. Yes, that is how I have set it up: I have checked all the setting on my Outlook account and used those to set up Win 10 Mail, but no matter what I try (a) the bigpond account does not show up on the LHS of the screen under accounts and (b) on the RHS under manage accounts I get a “Can’t get mail” message.
    
    Please see the attached screen shot Paul.
    
    Attachments:
    You must be logged in to access attached files.
    
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  - December 31, 2019 at 1:15 am #2038094
    
    Paul T
    AskWoody MVP
    
    There is a post in this thread about changing privacy settings that seems to work.
    https://answers.microsoft.com/en-us/windows/forum/all/mail-system-error-cant-get-mail-after-windows-10/e9834959-26b1-4c2b-82e3-cdab09997256
    
    cheers, Paul
    
    p.s. you may want to munge the addresses in that screen shot.
    
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  - December 31, 2019 at 4:17 am #2038108
    
    WSBruno Terlingen
    AskWoody Lounger
    
    Thank you Paul, I take your point re the screenshot. I followed the link above and followed the instructions and now I have lost everything.
    
    Here comes another hour or two to see what can be salvaged.
    
    Bruno Terlingen.
    
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