syncing my Outlook account to Win 10 Mail account

[WSBruno Terlingen]

Dear People, I have been using Microsoft’s Outlook email program for several years, however my subscription is about to run out and I have decided to use Microsoft 10 Mail. I also have a gmail account.

So, I set up Win 10 Mail and synced that with my gmail account, good a gold: anything that comes into my gmail account goes into my Win 10 Mail box also.

I then wanted to sync my Outlook account to Win 10 Mail but it will not “read” the provider’s server by the looks of it. My provider is Australia’s biggest: Telstra. I have set all the parameters with the email in being: imap.telstra.com  on port 993, the email out being smtp.telstra.com on port 465.

I had a Telstra technician take over my PC last night by the overseas out-sourced people did not have a clue.

Surely there are people who have gone from using Outlook to Mail, using the same provider/same email address.

Please assist.

Bruno terlingen.

[Paul T]

MS have a page with instructions for connecting a new account.

Is that how you have it setup?
What doesn’t work / sync?

cheers, Paul

[WSBruno Terlingen]

G’day Paul. Yes, that is how I have set it up: I have checked all the setting on my Outlook account and used those to set up Win 10 Mail, but no matter what I try (a) the bigpond account does not show up on the LHS of the screen under accounts and (b) on the RHS under manage accounts I get a “Can’t get mail” message.

Please see the attached screen shot Paul.

Attachments:

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[Paul T]

There is a post in this thread about changing privacy settings that seems to work.
https://answers.microsoft.com/en-us/windows/forum/all/mail-system-error-cant-get-mail-after-windows-10/e9834959-26b1-4c2b-82e3-cdab09997256

cheers, Paul

p.s. you may want to munge the addresses in that screen shot.

[WSBruno Terlingen]

Thank you Paul, I take your point re the screenshot. I followed the link above and followed the instructions and now I have lost everything.

Here comes another hour or two to see what can be salvaged.

Bruno Terlingen.

[Author]

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