• system lock up

    • This topic has 2 replies, 2 voices, and was last updated 2 weeks, 1 day ago by Mike Cetera.

    Just recently, maybe because of the latest update, my system will lock up and refuse to response to any mouse click, even any icon on the task bar, after a couple of hours of use.  Clearing the problem has been simple but the problem is annoying.  I can use the CTRL-ALT-DELETE to bring up the blue screen with several options including cancel.  When it opens, none of the options respond to a mouse click, including cancel.  However, once I click anywhere on the screen, all options become available.  Clicking cancel then brings me back to where I was before the lock up.  I have not noticed any impact from the cancellation other than releasing the lockup.  Rebooting does not eliminate the problem.  I have not rolled back the 22H2 update to see if that would solve the problem and have not checked if I can even do that now.  Has anyone else seen this problem and is there a fix?  Thanks for any response

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    • #2587586

      If you are using a wireless mouse, have you tried changing the battery?

      • #2587760

        Thank you for your reply.  The next time the system locks up I will try changing the mouse battery.  I will also try using a wired mouse.  However, I doubt the mouse is the source of my problem.  When the system is locked, the mouse cursor freely moves across the screen – when the battery is low such movement is jerky.  Also, once I use the keyboard CTRL-ALT-DEL, the mouse click works to enable the cancel button and then again to react to the cancel button.

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