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  • Taskbar icon menus not working

    Home Forums AskWoody support Windows Windows 10 Windows 10 version 1903 – May 2019 Update Taskbar icon menus not working

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    This topic contains 11 replies, has 5 voices, and was last updated by  Rick Corbett 1 day, 22 hours ago.

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    • #1907907 Reply

      TomCat
      AskWoody Lounger

      I just updated to 1903 of W10 home.   Previously I could right-click the icons on my taskbar and select menu choices like my blood sugar spreadsheet in Excel or recently viewed  web pages in Chrome.  After upgrading, nothing at all happens when I select the choices  I use daily.  I spent half a day on the phone with a Microsoft “tech”.  I may name him Ulysses, so I can call him Useless for short.  😾

      Ideas anyone?

      Thanks,

      TC

    • #1907951 Reply

      access-mdb
      AskWoody MVP

      Go to settings\personalisation\start and ensure that ‘show recently opened items in jumplists’ is set to yes. Might not be your problem but it’s simple to check.

      1 user thanked author for this post.
      • #1908345 Reply

        TomCat
        AskWoody Lounger

        Thanks.  I had it set correctly.  🙂

    • #1908335 Reply

      anonymous

      Same problem here

    • #1908359 Reply

      cmptrgy
      AskWoody Plus

      I just updated to 1903 of W10 home.   Previously I could right-click the icons on my taskbar and select menu choices like my blood sugar spreadsheet in Excel or recently viewed  web pages in Chrome.  After upgrading, nothing at all happens when I select the choices  I use daily.  I spent half a day on the phone with a Microsoft “tech”.  I may name him Ulysses, so I can call him Useless for short.  😾

      Ideas anyone?

      Thanks,

      TC

      I don’t use Google Chrome but you might want to discuss your issue at the Google Chrome Help Community
      https://support.google.com/chrome/community?hl=en

      HP EliteBook 8540w laptop Windows 10 Pro (x64)

      1 user thanked author for this post.
      • #1908770 Reply

        TomCat
        AskWoody Lounger

        It could not be Chrome, because I have the same problem with Firefox and all my MS Office  programs.  Thanks for trying.

        Tom

    • #1908687 Reply

      anonymous

      I’ve spent over 8 hours trying several fixes I’ve found online but nothing worked. In the end a simple system restore fixed the problem (just pick one of those automatically generated restore points, a few days before your problem occurred).

      *Not to be confused with the useless windows recovery

      1 user thanked author for this post.
      • #1908771 Reply

        TomCat
        AskWoody Lounger

        As crazy as this sounds, I tried that the same day with two different restore points.  Restore locked up both times.  Thanks for trying.

        Tom

    • #1908875 Reply

      anonymous

      Have a look at this extensive troubleshooting as well: Superuser Questions broken-jump-lists

       

      Moderator note: Removed HTML, fixed link. Please use TEXT tab when copying and pasting.

       

       

    • #1908934 Reply

      Rick Corbett
      AskWoody_MVP

      @tomcat – This could be ‘per user’ (i.e. only affecting the account you are currently using on the device… often caused by a corrupt profile) or ‘system-wide’ (i.e. happens with any account).

      Do you have another account on the same device to test whether the same happens? If so, ‘Sign out’ of your current account, ‘Sign in’ to another account and – for example – create and save multiple files within Notepad to see whether Notepad shows them in its jumplist when you *right*-click on its taskbar icon.

      If you don’t have another account on the device and don’t want to create one then try the following:

      1. Open File Explorer.

      2. In the File menu, select Change folder and search options.

      3. When the Folder Options dialog appears, click on the View tab.

      4. In the Advanced settings list, make sure that the Show hidden files, folders and drives option is selected under Hidden files and folders.

      5. Click on the Apply to Folders button then the OK button to dismiss the dialog.

      6. Copy/paste the following into File Explorer‘s navigation bar (it’s a special hidden folder so you *cannot* just browse to it):

      %appdata%\microsoft\windows\recent\automaticdestinations\

      File Explorer will display the folder where your current user account’s jumplists are stored. Each app creates a file in which to store its jumplists.

      (You can at this point *right*-click on any of the files and choose Open with then select Notepad. Notepad will display mostly nonsense but you will see occasional plain text indicating what app’s jumplist is displayed.)

      7. Delete the contents of the folder… (or move the contents somewhere else). Don’t worry… the jumplists *will* be recreated so this is perfectly safe. These are only jumplists to files, not the files themselves.

      As these are ‘per user’ settings there should be no need for you to reboot. Instead, close any apps then re-open your ‘favourite’ files in these apps (e.g. your ‘blood sugar’ spreadsheet in Excel).

      8. For the benefit of others, please post back whether this worked for you.

      Hope this helps…

      1 user thanked author for this post.
      • #1910976 Reply

        TomCat
        AskWoody Lounger

        Thank you.  I do have another account to use as a test-bed.  That was one of the first things I triedl

        • #1911177 Reply

          Rick Corbett
          AskWoody_MVP

          If the issue is system-wide then – sorry but – I don’t know of a fix other than trying an in-place repair.

          (This is exactly one of the reasons why I always carry out a clean install between major releases… IMO Microsoft just doesn’t have its upgrade act together. I have no such problems with any of my clean–installed 1903 devices.)

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