• the names under the desktop icons has changed.

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    #2505167

    When i turned on the computer yesterday all the names under the icons where symbols.  I have never seen that before, When i hit the start button to look at programs its all symbols and cant be read. check on the web, but nothing concrete.  Any help would be appreciated. Updated graphics card, no help.

    Ryzen 7 1700 –  Gigabyte gtx 1060 ti – 32mg ram msi x370 motherboard samsung ssd 1 tb.

     

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    • #2505270

      What Edition of Wind10 (Home or Pro)?
      What version of Win10 (21H1, 21H2, 22H2)?
      What Build?
      Type winver in the search box and press Enter.

      What changes have you made lately? Updates? Installed new program, driver?

      • #2506580

        win 10 pro  21H2

         

        • #2506623

          The full information, please. Here’s an example:

          Win11Pro 22H2 (OS.Build 22621.900)

          Carpe Diem {with backup and coffee}
          offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
          offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.674 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
          online▸ Win11Pro 22H2.22621.1105 x64 i5-9400 RAM16GB HDD Firefox110.0b5 MicrosoftDefender
    • #2505463

      While I’m not familiar with your issue, I would grab a backup if you don’t have a recent one and do thorough scans with A/V malware programs

      Never Say Never

    • #2505836

      Sounds like your default font has either gotten corrupted or something changed it to a non-standard font that doesn’t include letters.

      I’d suggest you check to see what font your system is set to use and, if it’s the standard font, replace it with a copy from either your backup or another Win10 PC.

      If it’s been changed to something else, switch it back.

    • #2507296

      You could try these two things:

      First:
      From CMD (wih full administrators priviledges):
      dism /online /cleanup-image /restorehealth

      After DISM run:
      sfc /scannow

      1 user thanked author for this post.
      • #2508614

        Hello,  an update. First, thanks for the help. After I posted I ran Maleware Bytes and did something else and the symbols were gone. Tried DISM cmd and got an error 78. Ran sfc/scannow and did not come up with much. Now the issue is very tiny letters and words and when I open edge, firefox, or chrome, the windows are extra large and do not fit on screen normally.

        Thanks for your time,

        Russ

        • #2508630

          Sounds like your screen resolution is set too high (i.e. it’s set for 3840 x 2160 when your monitor only supports up to 1920 x 1080.)

          Having it set higher that the monitor can support will cause those exact symptoms and the solution is to set it back to whatever resolution your monitor actually supports.

        • #2508713

          A little research suggests you are seeing DISM Error 87:

          Often the DISM error 87 is a case of an incorrectly formatted command. Make sure to verify the command for incorrect spacing to execute it without the error. Also, run the DISM command in an elevated Command Prompt to fix any permission issues.

          Source:
          https://www.makeuseof.com/windows-dism-error-87/

          Carpe Diem {with backup and coffee}
          offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
          offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.674 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
          online▸ Win11Pro 22H2.22621.1105 x64 i5-9400 RAM16GB HDD Firefox110.0b5 MicrosoftDefender
    • #2509956

      Hello,

      Thxs to all with suggestions. Unfortunately they did not work because I was missing a file and had to do a complete reinstall. Now I have to install everything. Trying to figure out how to retrieve windows.old and put it back on computer for all my pics and documents.

      Thanks again,

      Russ

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