• Trouble in Paradise!

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    Will Fastie
    Manager
    September 27, 2021 at 10:35 am #2392088
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    This morning we discovered that the Plus Newsletter was not delivered as expected. The newsletter was published and scheduled as usual, but our email
    [See the full post at: Trouble in Paradise!]

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    • Simon_Weel
      AskWoody Plus
      September 27, 2021 at 2:21 pm #2392143
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      That’s not the only problem with the Plus Newsletter. I stopped the automatic membership prolongation. And since then, the Plus Newsletter is no longer available to me, although my membership ends november 23.

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      • Susan Bradley
        Manager
        September 27, 2021 at 3:07 pm #2392152
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        If you cancel, it impacts your membership as well.  I have a ticket open with Woocommerce to see what’s up but bottom line if you want to keep the plus, you have to (for now) keep the automatic membershp if that’s how the account is set up.  There was a recent update that I think is triggering the issue.  Email me at sb@askwoody.com and I can help you out.

        Susan Bradley Patch Lady

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      • Susan Bradley
        Manager
        September 27, 2021 at 4:31 pm #2392172
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        I did a manual workaround to add a temp membership.  The system had you as “pending cancellation” which drops the newsletter subscriptions.

        Susan Bradley Patch Lady

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