Trouble with MS Outlook email Inbox

[Jonella]

I am not getting my incoming emails daily in MS Outlook – They arrive after midnight on the next date.  I am able to send emails and I have an accurate record on MS Outlook Sent emails – but I have been unable to get my emails in my Outlook Inbox on the date they are supposed to arrive.  My email service is through Earthlink.Net where I am able to receive emails on a daily basis in their WebMail service – which I don’t care for at all.  I’d like to have an up and running MS Outlook.  Earthlink worked with me on this problem in a few sessions but ultimately said they had other customers who also have this problem with MS Outlook so they figured that MS Outlook was working on Maintenance and would be up and running within a day or two.  Well it’s been more than four days and I’m still not getting my daily emails during the date that they’re sent, but the day after.   I’m at my wit’s end now.  Have no idea how to proceed.  Many thanks for whatever help you can offer.

 

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[Paul T]

If you send yourself an email, does it arrive same day?
Do you get mail throughout the day, e.g. several this morning, some in the afternoon etc?
Is the date on your computer correct?

cheers, Paul

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