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  • Unable to create system restore point

    Posted on WarningU2 Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Unable to create system restore point

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      • #2140752 Reply
        WarningU2
        AskWoody Plus

        I noted on my wife’s laptop running Windows 10 (latest version) that unlike my desktop, I cannot create a system restore point.

        I get 0X800700005 catch all error.  Access is denied.  Try again later.

        I’ve tried:

        1. stopping and starting volume shadow service
        2. turning off and on the system protection for the drive
        3. creating a new all powerful user (me specifically) with all access options enabled.

        Numerous reboots and attempts but they all end again in the same error

        Is creating a restore point just not possible anymore with Window 10 1909?

      • #2140831 Reply
        b
        AskWoody Plus

        No, it’s possible. I do a couple, either automatic or manual, each week.

        Which antivirus or other third-party security software is in play? Tried disabling it temporarily?

        Windows 10 Pro Version 2004: Group ASAP (chump/pioneer)

        • #2140891 Reply
          WarningU2
          AskWoody Plus

          Thanks for the suggestion to disable my anti virus software (F-Secure).   I tried that just now and unfortunately still the same error.

          1 user thanked author for this post.
          b
      • #2140856 Reply
        geekdom
        AskWoody Plus

        Please boot into Safe Mode and try making a System Restore Point.

        G{ot backup} TestBeta
        offline▸ Win7Pro SP1 x64 InUse
        online▸ Win10Pro 1909.18363.752 x64 i5-9400 RAM8GB HDD Firefox75.0 Windows{Image/Defender/Firewall}
        • #2140859 Reply
          b
          AskWoody Plus

          It has never been possible to create a System Restore Point in Safe Mode of any Windows version, because Volume Shadow Service doesn’t run there.

          Windows 10 Pro Version 2004: Group ASAP (chump/pioneer)

          • #2140897 Reply
            WarningU2
            AskWoody Plus

            Could you start volume shadow or does it not run if you try.   Even so, it’s counter productive if I have to safeboot to create a restore point.

            • #2140901 Reply
              b
              AskWoody Plus

              I believe it fails with “Error 1084: This service cannot be started in safe mode”

              Windows 10 Pro Version 2004: Group ASAP (chump/pioneer)

            • #2141069 Reply
              geekdom
              AskWoody Plus

              Apologies for offering the suggestion to create a restore point in safe mode:

              System Properties offer System Restore Points under normal start up:

              prop02

              ————

              System Properties do not offer System Restore Points under safe boot as there is no System Protection tab:

              prop01

              G{ot backup} TestBeta
              offline▸ Win7Pro SP1 x64 InUse
              online▸ Win10Pro 1909.18363.752 x64 i5-9400 RAM8GB HDD Firefox75.0 Windows{Image/Defender/Firewall}
              • This reply was modified 1 month, 2 weeks ago by geekdom.
              • This reply was modified 1 month, 2 weeks ago by geekdom.
              • This reply was modified 1 month, 2 weeks ago by geekdom.
              • This reply was modified 1 month, 2 weeks ago by geekdom.
              • This reply was modified 1 month, 2 weeks ago by geekdom.
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              b
              • #2141099 Reply
                WarningU2
                AskWoody Plus

                No need to apologize … thanks for trying.     All solved now setting the proper permissions on the system volume info.

      • #2140929 Reply
        cmptrgy
        AskWoody Plus

        Create a system image backup.
        Follow through on the instructions in this article.
        Error 0x80070005: the restore point could not be created. Access is denied

        Error 0x80070005: the restore point could not be created. Access is denied

        If the outcome is unsuccessful go back a 2nd time and repeat the same procedure.
        However, in step 3, select Delete all restore points for this drive.
        — If you do not want to do Delete all restore points, let us know why.
        After that select Disable system protection.

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

        2 users thanked author for this post.
        • #2141095 Reply
          WarningU2
          AskWoody Plus

          Thanks !   That worked perfectly.   I had forgotten about hidden files.     This seems like a bug to me that the administrator account would not have the ability to do this without changing the owner to everyone.    Really appreciate the help you can get here.   No matter what issue I have I know if I come to this forum I’ll get the right answer.   Worth every $ for membership.

      • #2199778 Reply
        Canadian Tech
        AskWoody_MVP

        It is common for people to discover a problem that restoring could fix, but there is no restore point back that far.  It is also common that most people use only a very small portion of the disk space available on their drive.  By default, restore space allocation is pretty small.  Usually enough for about 3 or 4 restore points.

        It is my standard practice to reset the space allotment for restore to a much bigger space — usually 30 g or more.  That way, you will always have a much higher probability of finding the restore point you need.

        CT

        1 user thanked author for this post.
        • #2199787 Reply
          jabeattyauditor
          AskWoody Lounger

          With the size & performance of today’s drives, there’s virtually no downside to setting aside the space as CT says.

          Of course, if you have some tortured 32GB unexpandable bit o’ happiness, well… you probably won’t be saving any restore points.

      • #2202548 Reply
        WarningU2
        AskWoody Plus

        Very valid suggestion Cdn Tech … thanks.  I upped my restore point storage allocation.

        Here’s a stupid question … I have my user data on a separate drive E while my Windows system install is on C .   I have configured restore points for the C drive but should I also enable the E drive for the same?

      • #2207873 Reply
        Paul T
        AskWoody MVP

        No, leave E: as is and back it up to an external disk instead.

        cheers, Paul

        2 users thanked author for this post.
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