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  • Unauthorized Changes to Memory

    Home » Forums » AskWoody support » Questions: Browsers and desktop software » Unauthorized Changes to Memory


    Good morning.   When I did my November Windows Updates on my Win 10 Pro, a Dell  firmware was added.  Now I keep getting a pop-up notice from Windows Security re “Unauthorized changes blocked – Controlled Folder access blocked C:\..DDV Data Collector from making changes to memory. I just have to click off the  pop-up notice.  Seems it happens when I go on the net — and happens a number of times a day.

    Also get a similar one C:\…pcdrsys infostara…..

    Any ideas how I can stop these pop-up?  I like the virus & threat protection, but not the constant pop-up.


    Viewing 3 reply threads
    • #2405211

      Open Settings. Type “controlled folder access” (without quotation marks) in the search bar. Click on the search results. Turn off Controlled Folder Access.

      Or leave it on and use the interface there to allow apps you want to allow.

      I tried Controlled Folder Access when it was first released and several times since. I’ve always found it to be more hassle than it is worth. So, I’ve turned it off. Please note that I’m probably more careful and paranoid than the average user about where I visit online, what I do, what I open, etc.


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    • #2405212

      It’s quick and easy to unblock a Controlled Folder Access recently blocked app:

      1. Open Windows Security.
      2. Click on Virus & threat protection.
      3. Click the Manage ransomware protection option (under “Ransomware protection”).
      4. Click the Allow an app through Controlled folder access option.
      5. Click the Add an allowed app button.
      6. Click the Recently blocked apps option.
      7. Click the + (plus) button for the app you trust and want to allow.
      8. Click the Close button.

      How to allow apps blocked by ransomware protection on Windows 10

      My Controlled Folder Access is always on.

      Windows 10 Pro version 21H2 build 19044.1499 + Microsoft 365 (group ASAP)

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    • #2405214

      Any ideas how I can stop these pop-up? I like the virus & threat protection, but not the constant pop-up.

      DDV Data Collector is part of the Dell Data Vault add-on.

      ‘pcdrsys infostara’ is actually Dell’s PC Dr – part of its Dell Support System add-on.

      I’m not a fan of Dell’s bloatware, especially its habit of forcibly installing itself, so I always remove it. You can too…

      1. Press CTRL+R keys together to pull up the Run dialog.

      2. Type control then press RETURN/ENTER.

      3. When the Control Panel opens, select Programs and Features. (You may need to change the dropdown View by selector from Category to Small icons to see this option.)

      4. You should now be able to uninstall either or both of these Dell add-ons, neither of which add any value IMO.

      Note – If necessary you can always add either add-on back in from Dell’s support website, for example – if you need PC Dr’s diagnostics UI (instead of using the diagnostics built-in to the BIOS/UEFI).

      Hope this helps…

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    • #2405682

      Try using your Firewall to block it, along with telemetry.  Blocking internet access for that kinda stuff helps keep my screen clear of those nag prompts.

      "War is the remedy our enemies have chosen. And I say let us give them all they want" ----- William T. Sherman

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