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  • Update stalls at 91%

    Posted on harveyb1 Comment on the AskWoody Lounge
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      • #2135779 Reply
        AskWoody Plus

        I have win 10 Pro v 1809.  I am trying to update to ver 1909 using windows update.  The process works until what appears to be the last step where system is updating, after a few reboots, with message saying “do not turn off computer”.  Gets to 91% and stays there for hours.  I have to turn off computer.  When restarted, system reverts back to 1809.  I have done this a few times.

        By the way, I also use Malwarebytes-premium.

        Any suggestions would be appreciated.



      • #2135807 Reply
        Da Boss

        I would suggest you update to 1903 instead of 1909. It is somewhat more stable and has fewer problems.

        But if you want to continue to try for 1909, I suggest trying this:
        + Be sure you have no third-party WU blockers running.
        + Turn off quick startup
        + Be sure metered connections are turned OFF.

        In an elevated command prompt (cmd.exe – Run as Administrator)
        + chkdsk /f   It will ask you to reboot, agree and reboot
        After the reboot and the computer finishes the boot process, in an elevated command prompt
        + DISM /online /cleanup-image /revertpendingactions
        + DISM /online /cleanup-imave /restorehealth
        + sfc /scannow
        Run the Windows Update Troubleshooter in the Settings app under Update & Security.

        Record any errors any of those report.
        If there are no errors, try updating again. Be patient.
        If it doesn’t work, come back for other possibilities.

      • #2135908 Reply
        AskWoody Plus

        Highly recommend you turn off all protection in MBAM until the update is complete then re-enable.

      • #2137133 Reply

        If you are moving to a newer version of Windows 10 (e.g. 1809 to 1909), I think you would have more success by downloading the 1909 ISO file and running it directly in Windows.

        Once into the 1909 ISO setup screen, you will need to make a couple of choices:
        * It will ask you if you want to check for updates; tell it NO. (You can check for updates later; doing it now will slow everything down.)
        * You will be asked if you want to keep apps and data, keep your data, or keep nothing. Tell it to keep your apps and data. Keeping your apps and data means that only Windows will be changed; your programs and data will remain unchanged.

        Group "L" (Linux Mint)
        with Windows 8.1 running in a VM
      • #2137150 Reply
        AskWoody Plus

        Pursue ISO as desired ….. but in my first Win 10 Ver Upgrade my “Stuck on 91%” install was remedied by DIS-abling, not Uninstalling as some did, my ESET, Mbam, and SuperAS security Apps. Worth a try, and I had several Macrium Images made B4 I started all of the Upgrade. I Have NOT Disabled Security Apps since, but that time it was required.

        W10-64 1909 Home / Hm-Stdnt Ofce '16 C2R / HP Envy i5-8400/ 12 GB / 256G SSD + 1 TB HDD / InSpectre #8 = GREEN

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