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  • Updating Office when installed on a secondary drive

    Posted on alphakry Comment on the AskWoody Lounge

    Home Forums Admin IT Lounge Application servers – Exchange, IIS, Sharepoint Updating Office when installed on a secondary drive

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      • #2316222
        AskWoody Lounger

        I have a system in which Microsoft Sharepoint Server 2013 is installed on a drive other then C:

        When running a vulnerability scan, it is reporting the following:

        CVE-2017-11882: Microsoft Office and Microsoft Office Services and Web Apps Security Update November 2017 

        HKLM\SOFTWARE\Wow6432Node\Policies\Microsoft\office\16.0\common\officeupdate updatebranch is missing. 
        HKLM\SOFTWARE\Microsoft\Office\ClickToRun\Configuration UpdateChannel is missing. 
        HKLM\SOFTWARE\Wow6432Node\Microsoft\Office\ClickToRun\Configuration UpdateChannel is missing. 
        HKLM\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate updatebranch is missing. 
        HKLM\SOFTWARE\Wow6432Node\Policies\Microsoft\office\16.0\common\officeupdate updatebranch is missing. 
        KB4011245 is not installed  
        G:\Microsoft Office Servers\15.0\\WebServices\ConversionServices\sword.dll  Version is  15.0.4937.1000 
        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office14.OSERVER DisplayName is missing. 
        HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Office14.OSERVER DisplayName is missing. 
        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office16.OSERVER DisplayName is missing. 
        HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Office16.OSERVER DisplayName is missing. 
        HKLM\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate updatebranch is missing. 
        HKLM\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Common\ProductVersion LastProduct = 15.0.4569.1506

        I have ensured that KB4011245 is indeed installed, so I’m not sure why the registry keys are missing – however as you can see the G:\ location, I am fairly confident the relevant files are not being updated by that KB installer due to the location of the application installation.

        Is there any way to extract or direct KB installers so that they are applied to installations off the main C: drive ?

      • #2316226

        Is the install location of the Sharepoint server included in the Path statement (Environmental variables) in your boot OS? Wondering if that might be the cause.

        • #2316265
          AskWoody Lounger

          To make sure I am checking the correct location, can you help clarify where I should check this and what it should say?

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