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  • Updating Windows 10

    Posted on WSn2alot Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Updating Windows 10

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      • #1705722 Reply
        WSn2alot
        AskWoody Plus

        I updated Win10, Build 1507 to Build 1803 and lost my internet connection.  I reinstalled Build 1507 and my internet connection worked correctly.  I later updated to Build 1809 and, again, had to reinstall Build 1507 to get my internet connection back.  I read on the internet that certain Intel CPU’s had that problem.  Is there a possibility that Build 2019 will solve that problem?

      • #1712683 Reply
        cmptrgy
        AskWoody Plus

        I updated Win10, Build 1507 to Build 1803 and lost my internet connection.  I reinstalled Build 1507 and my internet connection worked correctly.  I later updated to Build 1809 and, again, had to reinstall Build 1507 to get my internet connection back.  I read on the internet that certain Intel CPU’s had that problem.  Is there a possibility that Build 2019 will solve that problem?

        1507 reached End of service May 9, 2017.
        https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet
        — How did 1507 run during those 2 years of End of service?

        Are you losing internet connection wired or wirelessly?

        On “certain Intel CPU’s”, which “certain Intel CPU’s” are mentioned?
        — What is your Intel CPU?

        “Is there a possibility that Build 2019 will solve that problem?”
        — I don’t think there is a direct answer on that at this point.

        Not knowing how you updated to 1803 and later on to 1809 I would consider removing any externally connected items, go to the Windows Update status page and select Check for Updates ensuring you can revert back to 1507 if called for.
        — Are you using a system image backup to revert back to 1507?

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

      • #1714349 Reply
        Lugh
        AskWoody_MVP

        What result did you get when you ran the internet troubleshooter?

        Did you try Network Reset?

        Can you post a screenshot of your active networks in the Network and Sharing Center?
        Did you try the troubleshooter on that page—?

        Lugh.
        ~
        Alienware Aurora R6; Win10 Home x64 1803; Office 365 x32
        i7-7700; GeForce GTX 1060; 16GB DDR4 2400; 1TB SSD, 256GB SSD, 4TB HD

      • #1717302 Reply
        CADesertRat
        AskWoody Plus

        If you’ve had this problem on 1803 & 1809 then the next build isn’t going to solve your problem. After the upgrade to a newer version, are you able to connect to the internet at all or are you just having problems with seeing other networked computers in File Explorer (which is a common problem in W10)?

        Personally, I have never heard of an Intel CPU specifically having a problem with connecting to the Internet so could you post a link to where you saw that? From your description of the problem, my guess would be that you have a problem with your PC and not with the newer builds of Win 10.

        Don't take yourself so seriously, no one else does 🙂
        4 Win 10 Pro at 1909 (3 Desktops, 1 Laptop).

      • #1718348 Reply
        cmptrgy
        AskWoody Plus

        Please check for updates in the Windows Update status page and see what the computer wants to naturally update to on its own.

        HP EliteBook 8540w laptop Windows 10 Pro (x64)

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