• Upgrade Deleted My Sound Device Files

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    #2484968

    Recent update deleted all my sound device files.

    Unfortunately I can’t tell which update deleted the files but thinking it had something to do with the .Net Framework update.

    Went to the HP website and could not find the files to download so reinstalled Win 10 Pro (64-bit). What a disaster. Installation was totally different from what I originally had so now starting over to totally reconfigure Win 10 on my laptop.

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    • #2484979

      What Version and Build of Win10 are you running? Type winver in the Toolbar Search Box and hit Enter.
      What updates (KB #) did you install?

    • #2485227

      You should make an image backup to external disk before doing an update/upgrade/any computer work. You never know when you will need those files.

      Captain Hindsight reporting for duty!

      cheers, Paul

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