Vista SP1 not offered (Vista )

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Is there a tool anywhere to identify what drivers are stopping Vista SP1 installing? I have been through KB948343 and updated my drivers – the only one I could identify from the list is the Conexant HD Audio, where my driver is up to date and version 4.36.7.60 (the article objects to 4.32.0.0 or earlier). I am not running Microsoft Dynamics RMS. Still Windows Update is not offering SP1. The PC is a HP Pavilion dv2535ea laptop, running Vista Home Premium.

The reason for wanting to update is that I am suffering from fairly frequent BSODs – I do not want to install SP1 with a driver out there that just recreates the BSOD problem elsewhere.

Chris Bunton

Chris
Win 10 Pro x64 Group A

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Check the OEM web site of your machine. You will need the make and model, but most OEM’s have many updates.

You should be getting the machine updates from the OEM not Microsoft.

DaveA I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living

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Dave

Thanks – I will have another go through HP, but I thought their tool said I was fully patched.

Chris
Win 10 Pro x64 Group A

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Hei Dave,
I also have HP laptop with Vista HP. I was waiting for a long time to get the SP1 offered/ English language. Two things that I also did (which did finally give me SP1) was to update the BIOS from the HP Drivers page and also to set the Windows Update to ‘automatic’ … I usually have it set to ‘let me decide’ per the Woody advice. However recently somewhere in the back of my mind I seem to recall that MS have stopped offering SP1 just now but I can’t recall where I think I read this … but maybe I only got this idea in dreamtime.

Good luck … I was very pleased with the MS SP1 ease of download and install .

Ron
I should have added that the HP Health Check and the HP Update do not seem to function very well (didn’t for me and others have also had problems) so its really a matter of going direct to the HP Driver Update page etc

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I should have added that the HP Health Check and the HP Update software (if you have these installed) do not seem to function very well (others have had problems) so its a matter of going direct to the HP Driver/Software Update page for you pc and any others.
Ron

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Thanks. I have just been on HP Update and got everything it offered (which was only a security patch to itself!). I also looked at the direct driver site, but was somewhat put off by a long list of drivers, starting with one for the problematic Conexant HD Audio that was version 4.19 – while anything up to 4.32 causes problems. Fills me with all sorts of confidence!

I have emailed HP to see what they have to say, and if that does not work I’ll have a look at the BIOS update.

Chris

Chris
Win 10 Pro x64 Group A

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Just checking: Have you installed all the updates offered on Windows Update, even the ones labeled as optional? I had a problem similar to yours. I had an incompatible video driver, and the OEM didn’t have a new one until last week. Finally, after I installed the new driver, I expected to see SP-1 offered, but it wasn’t. However, there was one update (Group Policy Preference Client Side Extensions for Windows Vista (KB943729)) that I hadn’t installed because it was labeled “optional” and because I didn’t see a need for it. But I then installed it anyway, and then SP-1 was offered. So apparently it wasn’t really “optional” if you wanted SP-1.

Incidentally, after I installed SP-1 I experienced a whole range of problems, mostly related to display, but they all went away after I rebooted 3 or 4 times.

Fafner

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Thanks Fafner. I have installed everything that WU offers other than Silverlight, (or whatever it is called), and that can’t be an issue. I have had an exchange with HP in which, after an initial dumbkopf reply, they recommended a BIOS update. I will do that, hopefully later today, and see whether it gets me any further.

Chris

Chris
Win 10 Pro x64 Group A

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OK – so I flashed the BIOS and I still am not offered Vista SP1. I’m back onto HP support (and their bad english), so I’ll see what happens next.

Still getting the Vista BSODs though!

Chris

Chris
Win 10 Pro x64 Group A

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Chris,

See my thread post 711,188. It was the only way I finally got SP1 installed after MANY BSODs and frustrations.

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Bob

Thanks for the routine – I may yet do that, but I am a bit nervous that I have a crook driver that might trip me over when I install.

HP say that MS have withdrawn SP1 because of the problems, but I have not seen anything to that effect, so I suspect a smoke screen. Anyone got any definitive answers?

Chris

Chris
Win 10 Pro x64 Group A

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Automatic distribution of SP1 was suspended while MS fixed a reboot bug. Apparently the fix is installed before the installation of the Vista Servicing Stack Update.

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John

Are you getting at the suspension in Feb? I thought that was long since resolved. Microsoft site says it is available through WU, and has not been changed since late April.

Chris

Chris
Win 10 Pro x64 Group A

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It was resolved in April. KB949939 refers.

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John

Thanks – that’s what I thought. I will have a try at installing that patch manually – it should have come down automatically but I cannot see it on the list I have, but that will have to wait till I get back tomorrow. Meanwhile, HP are still insisting that SP1 has been pulled from Windows Update.

Need I say more?

Chris

Chris
Win 10 Pro x64 Group A

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If you care to download the complete SP-1 package see Windows vista Service Pack 1 (SP1) official download links from Microsoft | Tech News. NOTE: the 32 bit version is 544 MB .exe, the 64 bit version is 873 MB .exe, & the combined version is a 1418 MB ISO.

Be sure to read the complete post and also Information about Windows Vista Service Pack 1.

Joe

--Joe

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Joe – thanks for the caveats, which I shall watch carefully if I go that route.

I think I am getting the picture now, although HP is not being open with me and are continuing to maintain that MS have pulled SP1 from Windows Update.

I think there is a problem within the HP setup for my laptop (HP Pavilion dv2535ea) that conflicts with SP1. I think HP is working with Microsoft to fix the problem, because HP have now admitted that HP, not Microsoft, will release the fix that allows SP1 to load. Unfortunately, I do not have a time frame.

I think I am going to give them a bit more time to fix it, since I do not want to go from one sequence of BSODs to another sequence of different BSODs. However, I am still pursuing HP support.

Wouldn’t it save us all a great deal of time if these people would just be open with us!

Chris

Chris
Win 10 Pro x64 Group A

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I think the issue is finally resolved. The PC crashed again today, but on recovery it offered Vista SP1. Having installed that, it immediately offered a version of KB947562 dated 27 May. This is the compatibility patch originally dated 8 April, but reissued in May to incorporate many more issues (according to the article). With that, SP1 installed, and perhaps my problems with bsods may diminish.

So, perhaps I was hasty with HP, in that MS may well have withheld SP1 while they sorted out the problems. However, what did not help is that all the MS and HP articles said SP1 was available nornally through WU. I guess the one thing that stands is the last line of my previous post:

Wouldn’t it save us all a great deal of time if these people would just be open with us!

Hope this might help other HP owners.

Chris

Chris
Win 10 Pro x64 Group A

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