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  • We were down – but we’re now back up and limping

    Home Forums AskWoody blog We were down – but we’re now back up and limping

    This topic contains 68 replies, has 32 voices, and was last updated by  tonyl 3 months, 3 weeks ago.

    • Author
      Posts
    • #1735083 Reply

      woody
      Da Boss

      There was a gap of almost seven hours in posts. I still don’t know what happened, for sure – and we’re still missing some important pieces, like the l
      [See the full post at: We were down – but we’re now back up and limping]

      11 users thanked author for this post.
    • #1735085 Reply

      doriel
      AskWoody Lounger

      Has something happened to login? I cant see it where it was before (top right corner), it is not a problem, just asking if this is the desired version of web page. I can get to account administration via “My Account” link.

      I have not failed. I've just found 10,000 ways that won't work.
      --- Thomas A. Edison

      Attachments:
    • #1735095 Reply

      Alex5723
      AskWoody Plus

      Has something happened to login? I cant see it where it was before (top right corner), it is not a problem, just asking if this is the desired version of web page. I can get to account administration via “My Account” link.

      Member name and Plus badge are also missing.

    • #1735262 Reply

      Mele20
      AskWoody Lounger

      So, this will post as ANON since there is no way currently to login?

      Where’s this My Account link?

      Hmmm…I see that “your account has the ability to upload any attachment….” so am I logged in? (The computer has had problems today and had to be forced to boot and usually booting or even rebooting means that even with a tab on Basilisk always open to this site that I will need to login).

      Love this site…but a bit confused at the moment.

    • #1735097 Reply

      Windows7 people

      Hope you fix it. We love the site. Why the new name and email? Is that from the windowssecrets clan? Woody never minded anonymous posters, they did. Guess I will give up on helping people like I have for 2 years now.

      • #1735283 Reply

        Kirsty
        Da Boss

        It’s a temporary situation. Woody still espouses the rights of anonymous posters, and it’s not related to windowssecrets in any way.
        Hang in there – your continued input is appreciated by many 馃檪
        We hope normal service will resume shortly (no ETA yet).

        4 users thanked author for this post.
        • #1736156 Reply

          anonymous

          Thank you Kirsty. “Woody still espouses the rights of anonymous posters”. You made me feel better. Those of us here love Woody and his MVPs and our friends who are woody posters.

          2 users thanked author for this post.
    • #1735289 Reply

      OscarCP
      AskWoody Plus

      To login, until things go back to normal:

      All the way to the right in the menu at the top of this page (and also of the Main one where everybody lands after clicking on a “favorites” link to come to Woody’s), is an item called “My account.” Click on that, and that will get you to another page with several options, including “login.” Click on that and: Voila!

      But still you won’t see your member name and plus badge (if you have one) at the top of the brown right sidebar…

      Windows 7 Professional, SP1, x64 Group B & macOS + Linux (Mint) => Win7 Group W + Mac&Lx

      4 users thanked author for this post.
    • #1735309 Reply

      Kirsty
      Da Boss

      To log out if you can’t see Log Out on the top menu bar, click on My Account, where you will find a Log Out link.

      Even though the Recent Replies widget is M.I.A., the “New Posts: Last three days” (and other Search for Topics link options) are still functioning.

      1 user thanked author for this post.
    • #1735567 Reply

      barcud
      AskWoody Plus

      I hate to point this out but the site is faster.

      Even after the upload聽 process finished a few days ago, page refresh was 10 seconds at best here in the UK.

      2 users thanked author for this post.
      • #1736170 Reply

        anonymous

        Hmmm, not sure about that. Clicked on the Reply link, and it took almost half a minute to load the form.

      • #1736784 Reply

        woody
        Da Boss

        In my experience (admittedly biased), it’s much, much faster.

        I see it most behind the scenes – loading the MVP-only forums works in seconds, not minutes, and my administrative tasks work great.

        Now to get the last little bit cleaned up….

        • #1738322 Reply

          Sessh
          AskWoody Lounger

          First coming to this site from a new tab takes about 15 seconds just to get a response from the server. It’s also not too snappy when clicking around on here, but once it starts loading, it’s fast.

          I also find the site isn’t as VPN friendly as I would like and when I am connected to certain countries, I get a WordFence blocking page instead of this site. France, Luxembourg, Iceland and Czech Republic are ones I get this page with every time, it seems. Sometimes others as well like Germany and Estonia, but sometimes they work fine. Others like Spain, Finland and Sweden always seem to work fine.

          The page basically says something like “Advanced Blocking” is the reason I am getting those messages based on country. Is this something with WordPress generally or is it a customization for this site specifically?

          1 user thanked author for this post.
      • #1738886 Reply

        Snowbum
        AskWoody Plus

        For quite some time, loading the site has been slow, primarily on Firefox….noticeably MUCH faster since the ‘We were down-but now we’re back up and limping’.聽 Seen much faster loading on all browsers.聽聽聽 so..??

    • #1735571 Reply

      willygirl
      AskWoody Plus

      Wasn鈥檛 too concerned as to how to navigate for login or posting because I knew it was still available, but It did cross my mind that y鈥檃ll must be going like wildfire trying to get everything put back together. Don鈥檛 stress Woody and gang, been here for years and will continue to support the best lounge forum born to the internet. 聽Hang in there

      Win7 SP1 Home 64-bit

      3 users thanked author for this post.
    • #1736009 Reply

      Mele20
      AskWoody Lounger

      I don’t have a My Account tab in Basilisk which has been my default browser since Oct 2017 and has always worked fine here.

      But after switching to Fx 60.6.3 ESR (I dislike the GUI so much I rarely use it), I saw a tab on the right side of Direct Message tab that is titled LOGIN. Of course, I was NOT logged in as I rarely use Fx now. So, I logged in and checked the Remember Me box and now that Login tab has disappeared on Fx 60 and there is no way to reach My Account that I can see.

      So, are we supposed to NEVER click Remember Me if we want a way to reach My Account? Or is this problem just temporary?

      Friday-May-24-2019-021611001

      Attachments:
      1 user thanked author for this post.
      • #1736021 Reply

        Microfix
        Da Boss

        @mele20,聽 this is just temporary until the devs sort the issue.
        Thanks for letting us know 馃檪

        ********** Win7 x64/x86 | Win8.1 x64 | Linux Hybrids x64 **********

        2 users thanked author for this post.
      • #1737119 Reply

        Kirsty
        Da Boss

        So, are we supposed to NEVER click Remember Me if we want a way to reach My Account? Or is this problem just temporary?

        No, the Remember Me isn’t related to seeing My Account. I would suggest reducing your screen zoom (ctrl -), which should allow Firefox to display that option, and the Log Out option too. 馃檪

        Also, you can click My Account from anywhere/anytime, to access it without the link showing.

    • #1736023 Reply

      Mele20
      AskWoody Lounger

      Suddenly, just a few moments ago, the Login section in the upper right side popped up with my user name and under that a logout button. This happened on both browsers. So, it is fixed! Yea!

    • #1736155 Reply

      geekdom
      AskWoody Plus

      The link function under edit appears to be wobbly.

      Group G{ot backup} TestBeta
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    • #1736159 Reply

      Mr. Natural
      AskWoody Plus

      I thought you folks knew better than to jump right into the 1903 update bandwagon with your servers!聽 聽馃檪

      Red Ruffnsore reporting from the front lines.

      6 users thanked author for this post.
    • #1736443 Reply

      mcbsys
      AskWoody Lounger

      FWIW, when I tried to connect yesterday, I got an nginx Bad Gateway error (I think with a 503 code). Load balancer wonky?

      Today, it looks like I can change the resolution status on threads linked to blog articles. Is that normal?

      Woody

      Attachments:
      2 users thanked author for this post.
      • #1736488 Reply

        Steve S
        AskWoody Lounger

        Same here. Around 4MT got a 502 Bad Gateway.

        • This reply was modified 3 months, 3 weeks ago by  Steve S.
        1 user thanked author for this post.
      • #1736499 Reply

        Cybertooth
        AskWoody Lounger

        Another oddity yesterday was that Moderator functions appeared to be available to me, a lowly simple member:

        Woody-mod

        This morning, the “Lock” and “Duplicate Topic” functions at the bottom of a post are no longer showing (maybe I’ve been demoted 馃檪 ) but the extra functions at the top of a post (Move/Split/Trash/Spam) are still there.

         

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        1 user thanked author for this post.
        • #1737301 Reply

          willygirl
          AskWoody Plus

          the extra functions at the top of a post (Move/Split/Trash/Spam) are still there.

          Same here, I鈥檓 a Plus member and it doesn鈥檛 seem likely I would take the liberty to trash or move posts that aren鈥檛 mine. Everything else is looking good!

          Win7 SP1 Home 64-bit

          1 user thanked author for this post.
    • #1736489 Reply

      wavy
      AskWoody Plus

      Other problems aside
      The website is not just running it is SPRINTING !! I have never seen it this fast!!
      (from upper left of westchester new york on Optimum/Cablevision/Altice)

      Something is going good!

      馃嵒

      Just because you don't know where you are going doesn't mean any road will get you there.
      1 user thanked author for this post.
    • #1736495 Reply

      PaulK
      AskWoody Lounger

      “What happened, whale give you indigestion?”
      “No, it’s nothing. It was just a fluke.”

      But seriously, it appears that there is a change to the message-manipulation options at the top of each message. I don’t remember seeing before the verbs to Move and to Split; I’m not sure about Spam and Report.

      Also, on Woody’s top post, are Close, Stick (To Front), and Merge. Perhaps these accompany the change noted by mcbsys above – 1736443.

      1 user thanked author for this post.
      • #1736502 Reply

        Mark
        AskWoody Plus

        PaulK, it used to only have “Reply” and “Report” at the top (as best to my recollection), and that drop down box at the top for “Resolution”, I don’t remember seeing that before either.聽 I would say until Woody and crew get this sorted out “don’t touch that dial!”.

        Windows 10 Pro x64 v1709, Windows 7 Home Premium x64, Windows Vista Home Premium x64
        4 users thanked author for this post.
    • #1736729 Reply

      CADesertRat
      AskWoody Plus

      Could be my memory but I don’t remember seeing the “Add Media” button at the top of the posting window before either.

      Don't take yourself so seriously, no one else does 馃檪
      4 Win 10 Pro currently 1809 (3 Desktops, 1 Laptop).

    • #1736787 Reply

      Seff
      AskWoody Plus

      Certainly working faster here in the UK, and the site is looking more like itself with the login details showing again. Good job guys!

    • #1736789 Reply

      Woody Lounger
      AskWoody Plus

      We’re almost back to normal – but the moderating functions for Loungers are (urp!) a bit of a glitch. Devs are working on it…

      If you see anything else that’s weird, let me know!

      4 users thanked author for this post.
    • #1736800 Reply

      geekdom
      AskWoody Plus

      Administrator Topics appear, but not the individual posts:
      https://www.askwoody.com/forums/view/topics-freshness/

      EDIT: Administrator Topics appear when logged in.

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      • This reply was modified 3 months, 3 weeks ago by  geekdom.
      2 users thanked author for this post.
      • #1737288 Reply

        woody
        Da Boss

        Yep, I’m seeing it, too. Thx for the heads up.

        1 user thanked author for this post.
        • #1737316 Reply

          Mark
          AskWoody Plus

          I’ll second (or third) what has been stated by a few others…the site is responding much more quickly than it has since the AskWoody/Windows Secrets merge.聽 Good job!

          Baby steps…baby steps.

          Windows 10 Pro x64 v1709, Windows 7 Home Premium x64, Windows Vista Home Premium x64
    • #1737303 Reply

      Cybertooth
      AskWoody Lounger

      Another small headache: I just refreshed this thread, and the “new” black tag that marks posts made since the last visit is not showing up. Woody’s post just above this one should have had a “new” tag, but didn’t for me.

      Lotta weird things going on!

       

      • #1737307 Reply

        Kirsty
        Da Boss

        Thanks @cybertooth. This was a glitch we had noted, but it was considered “less urgent” than some of the others… 馃槈

        1 user thanked author for this post.
    • #1739753 Reply

      Kirsty
      Da Boss

      Thanks to all that have reported about the many things that aren’t working properly at the moment.

      Please be aware that discussing some of them openly comes with certain risks that we are trying to avoid, so certain comments have been moderated.

      Discretion is appreciated, thanks. 馃檪

      4 users thanked author for this post.
    • #1740807 Reply

      RetiredGeek
      AskWoody MVP

      No wonder the site went down!

      Screenshot_2019-05-25-09-12-16
      馃槑

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

      Attachments:
      2 users thanked author for this post.
      • #1740835 Reply

        woody
        Da Boss

        Looks like all Topics have been refreshed – made “New”.

        Workin’ on it. Thanks for the heads up.

    • #1740841 Reply

      plodr
      AskWoody Plus

      The site sure loads faster for me. I’m using Palemoon.

      Got coffee?

    • #1740928 Reply

      anonymous

      Very happy to see the site working well again. I do not want to bother, so put this on the back burner, but could the use of light gray font with an off white background be lessened?

      Thank you for your fine site with good people.

      Edit: Thank you for the information, it is being looked at.

    • #1741125 Reply

      geekdom
      AskWoody Plus

      Direct Messages, available only when logged in, have gone missing.

      Group G{ot backup} TestBeta
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      1 user thanked author for this post.
      • #1741133 Reply

        Bluetrix
        AskWoody MVP

        Direct Messages, available only when logged in, have gone missing.

        DM’s have not yet been reloaded from data base. Patience, it’s being worked on 馃檪

        Windows10 Home 1809 | Mint19 on VM

        3 users thanked author for this post.
        • #1741544 Reply

          geekdom
          AskWoody Plus

          I’m not quite sure what’s been reported on or currently worked on internally — so I report on things I notice, but consider general need-to-log stuff.

          It looks like there are still a bunch of loose ends.

          Group G{ot backup} TestBeta
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          • This reply was modified 3 months, 3 weeks ago by  geekdom.
          2 users thanked author for this post.
          • #1741674 Reply

            woody
            Da Boss

            I appreciate the reports. Really.

            Interesting. I just got repeated WordFence warnings.

    • #1741979 Reply

      anonymous

      https://www.askwoody.com/forums/view/topics-freshness/

      Error 404

      1 user thanked author for this post.
    • #1742304 Reply

      OscarCP
      AskWoody Plus

      It is pretty slow going, just now. On the plus side: the thread “looks” are back to normal, login is once more normal — after I clicked on “remember me” once, some logins ago.

      Is it know what was the reason for the problems? For example: there was a big storm up East before the problems here set in, that caused widespread blackouts from Virginia to New York. If the servers used for this site are somewhere there, maybe that caused them to fail.

      Windows 7 Professional, SP1, x64 Group B & macOS + Linux (Mint) => Win7 Group W + Mac&Lx

      1 user thanked author for this post.
    • #1742437 Reply

      OscarCP
      AskWoody Plus

      On other good news: all my direct messages, that disappeared yesterday, are once more present and correct in my Woody’s mail box. Hope this and the other good news are for keeps and that only a little effort may be needed to finish bringing the site back to being its good old self. Or even a better new self, because of: Why not?

      Windows 7 Professional, SP1, x64 Group B & macOS + Linux (Mint) => Win7 Group W + Mac&Lx

      2 users thanked author for this post.
    • #1743162 Reply

      Alex5723
      AskWoody Plus

      askwoody.com is again very slooow to reach and very slow in browsing 馃檨

      1 user thanked author for this post.
    • #1743319 Reply

      Mele20
      AskWoody Lounger

      Direct Messages, available only when logged in, have gone missing.

      DM’s have not yet been reloaded from data base. Patience, it’s being worked on 馃檪

      I’ve always had Direct Messages and do now.

      The site was down most of today…it just came back a few minutes ago and is so extremely slow that I’m going to avoid it for awhile.

      Here’s the message I was getting from Word Press most of the day and evening here in Hawaii:

      (Image was to be inserted here).聽 See below.

      I didn’t see a way to upload an image so I clicked on that Add Media button.聽 What is that!!???聽 Weird…I was able to navigate to Print Screen’s saved snapshots and then pick the one I wanted and then I clicked to upload it and got taken to a page where I saw about 50 files of OTHER PEOPLE’S screenshots and music!聽 Over on the right side of that screen, there was a message that my screenshot file could not be uploaded because I was denied permission to upload files here.

      Still a lot of problems here. But it is a great tech site with really nice folks and I know it will get better.

      • #1743320 Reply

        Kirsty
        Da Boss

        The Add Media button is one problem that still hasn’t been resolved (it’s not meant to be there), but you should still be able to see the Select File button below the text editor box, same as usual…?

        The Direct Messages was previously available, it’s just that old messages were not showing. They are again showing.

        We had a short while offline in the last few hours, but in general, the site has been accessible most of the day.

        • #1743855 Reply

          Mele20
          AskWoody Lounger

          The Add Media button is one problem that still hasn鈥檛 been resolved (it鈥檚 not meant to be there), but you should still be able to see the Select File button below the text editor box, same as usual鈥?

          I can’t properly reply here on Basilisk (current version), Waterfox 56 or Vivaldi 2.5.1525.43 that I am on currently. if I try to reply to Kirsty, I get flipped back to the very first post in this thread. But I see buttons that are different in this text box from what I see on gecko based browsers. I see a b-quote button and an image button. I don’t have those on my preferred browsers. Also, don’t have them on Fx 60.6.3 ESR.

          I am not surprised that we are not supposed to see the Add Media button! 馃槈

          No, NO select file button beneath the text editor box on any of the above browsers. I thought maybe it was just Gecko based ones so that is why I tried Vivaldi but I don’t see it there either. (I do see an “image button” but it wants a url! I don’t feel like looking up my login creds for Imgur and uploading there, etc).

          All I see below the input box is
          “Notify me of follow-up replies via email” with a checkbox on the left side
          and
          Cancel Submit buttons on the lower right side. (On the gecko based browsers, I only have a Submit button…no cancel button).

          Vivaldi is much faster in loading this very long thread than is Basilisk or Waterfox. Both of them take over one minute on a 200 mbps down connection. Unfortunately, I don’t care much for Vivaldi and have it primarily if I have to go to a site that hates gecko based browsers. BTW, this site is HORRIBLE on Edge! In case it might be relevant to the problems I see here, I am using Windows 10 Pro version 1803.

          1 user thanked author for this post.
    • #1743708 Reply

      Paul T
      AskWoody MVP

      I’ve come across a couple of threads where I get a strange grey box over a post. e.g. #1743676
      Not seen it before the outage.

      Capture-1

      cheers, Paul

      Attachments:
      1 user thanked author for this post.
      • #1743720 Reply

        PKCano
        Da Boss

        Using Firefox 67.0 with AdBloc Plus, Disconnect, and NoScript this is what I see in the same location (maybe it’s an add-on in your browser?):
        Screen-Shot-2019-05-26-at-5.49.10-AM

        Attachments:
        • #1744481 Reply

          Volume Z
          AskWoody Lounger

          maybe it鈥檚 an add-on in your browser?

          Maybe it’s an add-on in your browser that prevents you from geting it? It started yesterday, along with the Lounge seeming to fall apart.

          Also, what about user titles having switched from “Ask Woody Lounger” to “Subscriber”?

          • #1744849 Reply

            woody
            Da Boss

            The “AskWoody Lounger” – to – “Subscriber” change is clearly a bug. I’m adding it to the long list.

            I tried to replicate Paul T’s floating gray box – multiple user roles, multiple browsers – but couldn’t. Wonder what in the Sam Hill is going on. ???

            Anyway, I’m compiling a list right now for the devs. If you’ve hit a problem that isn’t documented in this thread, please yell real loud!

            • #1744856 Reply

              OscarCP
              AskWoody Plus

              Woody: I am not sure if this is another bug for your list, or an intended new feature, but I’ve noticed that now, when pasting an URL link to some article relevant to an ongoing discussion, sometimes, instead of the old brown line of text with the URL’s name, one gets inserted there a whooping big picture, resembling a flash screen, with a view of the banner of the article itself, or some such image relevant to the article, plus the name of the publisher in a standardized, if classy, white-on-blue logo assigned to the publication.

              And now something else: moments ago, when I clicked on “Submit” to post this reply, after the “page loading” ring-thing twirling for a while (it is slow-going at the moment, although in a random fashion — some times response is almost instantaneous), I was sent back to an older version of this thread without your own entry or my reply — or without some more recent entries, as well. After another while of yet more twirling, I was put in this, now updated page with both entries showing. Perhaps just a very temporary glitch, but I note it here, in case there is more to it than that.

              Windows 7 Professional, SP1, x64 Group B & macOS + Linux (Mint) => Win7 Group W + Mac&Lx

              • This reply was modified 3 months, 3 weeks ago by  OscarCP.
            • #1744882 Reply

              woody
              Da Boss

              WordPress tries to be smart about expanding some references. I haven’t figured out why or when.

              The slow reload… that’s just a symptom of slowness, I think.

            • #1745271 Reply

              tonyl
              AskWoody Lounger

              I don’t see the floating grey box in the original post, though I do see it in the attachment in Paul’s post above.

              Looking at it closely, the small icon in the middle seems to be saying, “This file doesn’t exist” or something similar. There was no attachment or link in that post, so maybe the forum software is looking for something that it shouldn’t be?

    • #1743723 Reply

      petesmst
      AskWoody Plus

      Yep, no menu options at all visible on the right-hand side “wood panel”.聽 Site very slow for me (about 1.5 minutes to get logged in).

      My Rig: AMD Ryzen 9 3900X 12-Core CPU; MSI X570-A PRO Mobo; Win 10 Pro (64 bit)-(UEFI-booted); 32GB RAM; 2TB Corsair Force Series MP600 2TB PCIe Gen 4.0 M.2 NVMe SSD. 1TB SAMSUNG 960 EVO M.2 NVME SSD; 512GB SAMSUNG 850 PRO SSD; Seagate 2TB Barracuda SATA6G HDD; Nvidia GeForce TX 2060 Super Ventus Graphics Card (SLI); Office 365 Home; Condusiv SSDKeeper Professional; Acronis TI 2020 Premium, VMWare Workstation12 Pro. WD My Book 3 1TB USB External Backup Drive). Dell G-Sync 144Hz Monitor.

      • #1744853 Reply

        Woody Lounger
        AskWoody Plus

        Sorry. I’m feeling a bit dense. What “menu options” in the right pane?

    • #1744552 Reply

      geekdom
      AskWoody Plus

      The site is very slow to load topics.

      Group G{ot backup} TestBeta
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      4 users thanked author for this post.
    • #1744885 Reply

      access-mdb
      AskWoody MVP

      Woody, might it be best to start a new thread with a list of all the issues that you have at present. We can than add new ones knowing that they’re unreported. It takes a lot of looking to see if whatever problem we’ve got has already been raised.

      2 users thanked author for this post.

    Please follow the -Lounge Rules- no personal attacks, no swearing, and politics/religion are relegated to the Rants forum.

    Reply To: We were down – but we’re now back up and limping

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