Hello all, I’ve had a problem for some time with a number of Win10 clients suddenly not connecting to a server running 2016 Server Essentials. The clients were connected for some time (just for nightly backups only) and then sometime after a Win10 update (again I don’t remember when) the clients could not connect. No matter how many times I uninstalled the connector software, deleted install folders, cleanup clients, etc, etc, … the connector software would not work. My question is where to go with a problem like this. I’ve searched MS KB and nothing points to anything specific, but just generalizations on uninstalling/installing the connector software. I remember somewhere in reading that one of the feature updates “wiped-out” the connector’s ability to have the clients connect to the server. I need some answers. Thanks in advance
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Win 10 Clients cannot connect to Win 2016 Server Essentials
Home » Forums » Admin IT Lounge » Application servers – Exchange, IIS, Sharepoint » Win 10 Clients cannot connect to Win 2016 Server Essentials
- This topic has 11 replies, 4 voices, and was last updated 2 months, 4 weeks ago by
Verner Jensen.
AuthorTopicAKHandyman
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Alex5723
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AKHandyman
AskWoody PlusAlex5723, thanks for responding. I’ve done all of what MS has suggested. The clients were all working properly. It was only after each client was updated with what I believe was the fall feature update 1904(?) Not sure … but the clients will not connect, no matter how many times I try with the connector software. After literally exhausting the forums, there’s still nothing that plainly explains why suddenly these clients can’t connect to the server.
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Alex5723
AskWoody Plus
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kurtl
AskWoody PlusI also had this problem with my Windows Server Standard 2016, with the Windows Server Essentials Role installed. Past upgrades on the Win10 client machines would break the Client Connector between WSE and Win10, but multiple client reboots would get them back in sync. With my client upgrade to Win10 1909, that trick no longer worked, nor multiple Uninstall/Install the client connector, nor remove/re-add domain membership. The connector on the Win10 would be green and “Connected to <server>”. But on the server WSE Devices dashboard, it would show “Offline”.
What I found is you have to Uninstall the Client Connector (Control Panel, Programs and Features, Client Connector for Windows Server Essentials) *AND* delete the WAN Miniport (SSTP) connector (Control Panel, Network and Sharing Center, Change adapter settings). Then you can re-install and they get back in sync (http://<servername>/connect).
anonymous
GuestThe last note from kurtl gave me an idea.
I’m running win10 v2004 and can no longer roll back due to timing.
I disabled my lan adapter and then re-enabled it. Re ran the connector software and it actually connected me to the 2016 essentials server. First back up is now running.
Thanks Kurt.
anonymous
GuestThank you kurtl and anonymous! Disabling and re-enabling the network adapter worked for me too. Running Windows 10 20H2 and Server Essentials 2012r2. Clients are connected and backups working. I didn’t need to delete the WAN Miniport SSTP.
I’m guessing this will have to be repeated after every Windows 10 update.
kurtl
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Susan Bradley
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kurtl
AskWoody PlusI have to agree with Susan (which I’ve been trusting since SBS 2003). Disabling the network adapter didn’t work for me. I tried lots of shortcuts, but only this process worked reliably:
- Uninstall Client Connector
- Delete WAN Miniport
- Reboot
- Reinstall connector from http://<server>/connect
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anonymous
GuestIn about 1/4 of cases after Uninstalling Connector, running Server/Connect fails at about 80% complete before the final Green check mark indicating successful reconnect. The Connect crashes out silently without a message. Process below often Resolves this:
- With Hidden Files enabled, navigate to \ProgramData\Microsoft\Windows Server\Logs\
- Delete all files in the Logs folder.
- Reboot
- Rerun Connector (normally stored in Downloads folder)
Verner Jensen
GuestViewing 7 reply threads - This topic has 11 replies, 4 voices, and was last updated 2 months, 4 weeks ago by
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