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  • Win 7 ESU support by HCS etc

    Posted on jaman57 Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 7 Win7 beyond End-of-life Win 7 ESU support by HCS etc

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      • #2152976 Reply
        jaman57
        AskWoody Plus

        If you bought your ESU through Harbor Computer Services and are having problems getting it to work, by all means contact them! I bought one ESU through them, but had a problem getting it to “take”, so I emailed them Sunday morning, not expecting a reply until the week was under way. Well, Ted from HCS got back to me that afternoon (!), had me run a check and send him the results, and within another hour he had gotten back to me with the solution, which was applied and confirmed when the Feb roll-up then appeared. So do not hesitate to ask for help! And this is where I want to thank not only Ted and Amy, but Susan and Woody and all the others who made it feasible for a one-license-needed person to get it.

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      • #2169771 Reply
        bill_rothman
        AskWoody Plus

        Just a couple of notes: I, too, had a great experience dealing with HCS. My machine was unable to see the February updates, and, indeed, installed and then backed out KB4537820. I discovered that both Windows 7 and the ESU “License Statuses” MUST be “Licensed” for updates to work. I had ‘activated’ the wrong ID– the one for the OS, and not the one for the ESU key.

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