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  • Win10 Backup and Restore (Windows 7) – Backup freezes at 97% after December 14

    Home Forums AskWoody support Windows Windows 10 Windows 10 version 2004 – May 2020 Update Win10 Backup and Restore (Windows 7) – Backup freezes at 97% after December 14

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      • #2328156
        Jorge Troitiño
        AskWoody Plus

        CONFIGURATION:
        Win 10 Home 64-bit Ver 2004

        STORAGE:
        HDD: Seagate ST1000LM024 HN-M101MBB (SATA)
        EXTERNAL DRIVE: 4 TB Western Digital WD My Passport D260 USB Device (USB) (SATA)
        Both with sufficient free space and w/o errors (checked)

        ISSUE:
        Weekly backup copy worked fine up to December 14
        On December 21 backup freezes at 97%
        ERROR 0x800701E3 showed once

        I will appreciate forum members help.
        If the recommedation is to use a 3rd party software please specify.

        Best regards

        MOD EDIT: HTML cleanup

      • #2328265
        Microfix
        AskWoody MVP

        Hi and Welcome, read this article with solutions to the encountered error code:
        https://www.partitionwizard.com/partitionmanager/error-0x800701e3.html

        W10, the itch you simply cannot scratch!
        2 users thanked author for this post.
      • #2329681
        Jorge Troitiño
        AskWoody Plus

        Hi and Welcome, read this article with solutions to the encountered error code:
        https://www.partitionwizard.com/partitionmanager/error-0x800701e3.html

        Many thanks.
        Actually your answer is a huge manual, very clear an detailed.
        I will be working on it during today (including WD Diagnostic tool)
        I will reply with my results, I guess to,orrow.
        Best regards

      • #2334923
        Lanyap
        AskWoody Lounger

        If you have already checked both drives for errors, bad sectors, etc. then you might want to check the USB cable.

        1. Make sure the USB cable is plugged in snugly on both ends.  Maybe the cat walked on it.
        2. Plug the USB into another port on the PC side.
        3. Replace the USB cable.

         

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