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  • Windows 10 2004 and Office 2016 msi updates

    Posted on ScotchNSoda Comment on the AskWoody Lounge

    Home Forums AskWoody support Windows Windows 10 Windows 10 version 2004 – May 2020 Update Windows 10 2004 and Office 2016 msi updates

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      • #2274227 Reply
        ScotchNSoda
        AskWoody Lounger

        I recently had to rebuild my Windows 10 machine due to a failed SSD.  I installed Windows 10 version 2004 as well as Office 2016 Pro Plus (installed MSI version).  When checking for updates via Windows Update, only Windows updates are downloaded and installed; no Office updates are downloaded or installed.  Windows Update reports ‘You’re up to date’.  Word reports the following version info:

        Microsoft Word 2016 MSO (16.0.4266.1001) 64-bit

        I already confirmed the Windows Update setting ‘Receive updates for other Microsoft products when you update Windows’ is enabled.  I know there are Office 2016 updates that should be installed.  Office 2016 is updating correctly on my other Windows 10 machine running version 1909.

        I am wondering if anyone else has encountered this issue and if there is a fix or workaround.

        Thank you in advance!

        1 user thanked author for this post.
      • #2274237 Reply
        PKCano
        Da Boss

        Can you manually update?
        File\Account options\Update – update now

      • #2274241 Reply
        ScotchNSoda
        AskWoody Lounger

        Can you manually update?
        File\Account options\Update – update now

        No, I checked and that option is not available.

      • #2274246 Reply
        PKCano
        Da Boss

        One more question – has it been activated on that PC?

      • #2274251 Reply
        ScotchNSoda
        AskWoody Lounger

        One more question – has it been activated on that PC?

        Yes, Office is successfully activated on the Windows 10 version 2004 machine.  It is also activated on my other Windows 10 version 1909 machine.

      • #2274259 Reply
        ScotchNSoda
        AskWoody Lounger

        I should also note that yesterday I rebuilt a family member’s PC with Windows 10 version 2004 and Office 2016 Pro Plus and Windows Update exhibits the same exact behavior as my machine (no Office updates download or install).  This leads me to believe this may be a larger issue, as it is affecting more than one machine.

      • #2274365 Reply
        woody
        Da Boss

        Let’s see if we can get any confirmation.

        See https://www.askwoody.com/2020/report-windows-2004-update-is-not-updating-office-2016-pro-plus-msi-installation/

        1 user thanked author for this post.
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