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  • Windows 10 internet connection freezes

    Home Forums AskWoody support Windows Windows 10 Questions: Win10 Windows 10 internet connection freezes

    • This topic has 5 replies, 4 voices, and was last updated 1 month ago.
    Viewing 5 reply threads
    • Author
      • #2335461
        AskWoody Lounger

        Hello, every 2-3 minutes my internet connection freezes with any application for some 10-20 seconds and then returns. I changed the network card but this makes no difference.
        Any idea where to search ?
        Thank you.

      • #2335467
        AskWoody MVP

        What version and build of W10 do you have?
        How long has this been happening for? since MS updates or..
        Do you connect via Wifi or ethernet cable to the access point/router?

        | Quality over Quantity |
      • #2335491
        AskWoody Lounger

        The build is 19041.685.
        This has been going on for about two months now.
        The system went through several updates in the meantime.
        The connection is a cable connection.
        Another computer on the same access point does not have this problem.

      • #2335520
        Rick Corbett

        As a matter of interest, does the freeze show in Reliability Monitor?

        (To open Reliability Monitor, type reliability in the search bar in the bottom right of the taskbar. Select View reliability history from the results.)

      • #2335799
        Paul T
        AskWoody MVP

        Have you tried running a continuous ping to see if the problem is local or internet related?

        What have you tried? Have you asked this question elsewhere?

        Open a Command Prompt.
        Type: ipconfig /all
        Find the IP address for the DHCP Server. Something like
        Use this address in the ping command.
        Type: ping -t

        You will see responses like this: Reply from bytes=32 time<1ms TTL=64

        When your internet connection stops, switch to the Command Prompt window and see of the ping is still responding. If not the issue is with your machine or router.

        cheers, Paul

        1 user thanked author for this post.
      • #2364163
        AskWoody Lounger

        Hello, the problem was solved resetting and then reconfiguring the internet connection in windows 10. Thanks for the suggestions.

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